30 Reviews of Bill Crouse
April 30, 2022
Hagerstown Honda’s been my dealer for sales, service & parts for 27 years. NEVER had a bad experience. Everyone is friendly & professional & prices are more than fair. Bill Crouse is my service advisor & parts for 27 years. NEVER had a bad experience. Everyone is friendly & professional & prices are more than fair. Bill Crouse is my service advisor & he’s GREAT! My wife & I have had Hondas forever - they don’t break down much, but when they do - AND for regular service - Hagerstown Honda is my choice. More
Other Employees Tagged: Micah Youngbar, John Williams, Brett Swain, Darin Fazenbaker, Bob Barnes , Brandon Fisher, Jacob Ritchie, General Manager
June 06, 2021
They are always so helpful and knowledgeable.Our sales They are always so helpful and knowledgeable. Our sales person Paul Shockey explained the workings of our new vehicle in great detail and with great They are always so helpful and knowledgeable. Our sales person Paul Shockey explained the workings of our new vehicle in great detail and with great patience. More
Other Employees Tagged: Darin Fazenbaker, Paul Shockey
March 13, 2021
John was very knowledgeable, friendly, and took the time to explain everything we wanted to know in detail. We received excellent customer service through the online sales department as well and highly reco to explain everything we wanted to know in detail. We received excellent customer service through the online sales department as well and highly recommend Hagerstown Honda. More
Other Employees Tagged: Ian Smith, John Williams
January 24, 2021
We just bought our fifth Honda over the years from Hagerstown Honda. From start to finish, the buying process was great, and the entire staff excellent. We worked with Rodney, Brett and Chad on our Hagerstown Honda. From start to finish, the buying process was great, and the entire staff excellent. We worked with Rodney, Brett and Chad on our purchase and each was excellent. Communicative, honest, no pressure, informative, respectful and very helpful...and down-to-earth good folks. In fact, all of the staff were amazing...opening doors, pleasant attitudes and very respectful. I want to give a shout out to Bob and Bill and the entire service team who has done a wonderful job maintaining our vehicles for the past 16 years. We simply feel valued and members of a family at Hagerstown Honda. That is the highest recommendation we could give and we mean it. We HIGHLY recommend this HONDA dealership and look forward to many more great years of sales and service. More
Other Employees Tagged: Brett Swain, Rodney Faith, Bob Barnes , Angelo Marino, Chad
August 19, 2019
Service This dealership especially service department has always been customer friendly and willing to go the extra mile, I have been a customer for over twen This dealership especially service department has always been customer friendly and willing to go the extra mile, I have been a customer for over twenty five years as a result. More
Other Employees Tagged: Micah Youngbar, Darin Fazenbaker, Bob Barnes , Brandon Baumgardner, Ryan Kell
November 10, 2018
Return Customer Jim McClure As always it is a pleasure to work with such an amazing group of individuals and Kyle is a super sales person to work with. He is always there to answ As always it is a pleasure to work with such an amazing group of individuals and Kyle is a super sales person to work with. He is always there to answer questions and as usual has made our return visit easy and without a lot of back and forth on pricing. As a return customer Kyle remembers and always knows just what we are looking for in our vehicles and never disappoints us. We would highly recommend Kyle to anyone interested in purchasing a vehicle. More
Other Employees Tagged: Kyle Wilson, Brett Swain , Brandon Fisher, Ciro Schianodicola
August 01, 2018
Amazing sales and service!! We bought our 3rd Honda this afternoon at Hagerstown Honda. We have bought from Angelo Marino twice now and he’s amazing! He was promoted to Sales M We bought our 3rd Honda this afternoon at Hagerstown Honda. We have bought from Angelo Marino twice now and he’s amazing! He was promoted to Sales Manager and it is because of his commitment to his customers before during and after the sale. Today, he had Jeremy Rupert help us with the sale. He was also very good, patient and thorough. I can’t imagine buying anywhere else. Once your car is purchased you will not find better service!! I’ve known Bill Crouse for 15 years and you cannot find a more honest service rep. 5 stars to Hagerstown Honda! More
Other Employees Tagged: Angelo Marino, Jeremy Rupert
October 18, 2017
Great experience! Purchasing my 2017 Accord from Hagerstown Honda with the assistance of John Williams was a phenomenal experience. I highly recommend John as an experi Purchasing my 2017 Accord from Hagerstown Honda with the assistance of John Williams was a phenomenal experience. I highly recommend John as an experienced and knowledgeable sales consultant. He is also a fun person to work with. More
Other Employees Tagged: John Williams , Jeremy Kelly - Finance Manager
February 13, 2017
A Memorable Event Thanks to Jason Smith and the Hagerstown Honda staff we were able to buy our 2nd Honda. They worked with us to get what we needed to purchase our Hond Thanks to Jason Smith and the Hagerstown Honda staff we were able to buy our 2nd Honda. They worked with us to get what we needed to purchase our Honda CRV. We really appreciate their going the extra mile. They are friendly, respectful, understanding, and make you feel comfortable. It was the best experience we ever had purchasing a car. They go above and beyond to make you happy. More
Other Employees Tagged: Jason Smith, Rick, Finance; Nicole, Receptionist; Brandon, and both Sales Manager;
November 20, 2016
On a scale of 1-10 Bill is a 20. Bill is to me by far your best employee. He goes above and beyond his daily duties in assisting customers in for service. Just a magnificent and perso Bill is to me by far your best employee. He goes above and beyond his daily duties in assisting customers in for service. Just a magnificent and personable young man. I upgraded my honda CRV from the Kia lot and ran over to show Bill what i had done. He's the guy that u always want to be there when u take your Honda in for service. Great job Bill. Keep up the good work. More
Other Employees Tagged: Blake Davis

