Bill Briant
Bill Briant at Napleton Chevrolet St. Charles

Bill Briant

Service Advisor

Napleton Chevrolet St. Charles

2015 E Main St.
St. Charles, IL 60174

Contact Me
4.3
84 Reviews

Enjoy family, fishing, and outdoor sports, I also love using my smoker on the weekends and I enjoy cooking. I also love working with people.

Dealership Experience

15 yrs, 2 mos

Industry Experience

45 yrs, 2 mos

4.3

84 Reviews

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84 Reviews of Bill Briant

July 09, 2025

Dealership Rating
Employee Rating

Bill Briant is the reason I come to NAPLETON Chevrolet. Always has me in and out quickly and takes the time to explain needed repairs. More

by cguarise
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 09, 2025

Napleton Chevrolet St. Charles responded

Hi, thanks for sharing your great review of Bill and the team at Napleton Chevrolet St. Charles!

July 03, 2025

Dealership Rating
Employee Rating

My Chev Bolt was not working. The dealership had a mechanic check over my batteries and found the 12 volt battery was bad. They replaced the battery, which cost me $450.00. Found More

by nhanse2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

Jul 07, 2025

Napleton Chevrolet St. Charles responded

Thank you for sharing your experience with us at Napleton Chevrolet St. Charles! We're glad to hear that our team was able to get your Bolt back in full running condition, though we understand the cost may have been unexpected. If there's anything else we can do for you, please let us know!

June 30, 2025

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The service department is outstanding, they always go above and beyond to accommodate me. I enjoy scheduling my service calls online and the communication that is received back. More

by Rice.Sandra
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2025

Napleton Chevrolet St. Charles responded

Sandra, we're thrilled to hear that our service department at Napleton Chevrolet St. Charles is exceeding your expectations! Thanks for highlighting the convenience of online scheduling and communication. We appreciate your support!

June 14, 2025

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I have been doing business at this dealership for 10 years +. Great people and excellent service! More

by karenpete.larson
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Recommend Dealer
Yes
Jun 16, 2025

Napleton Chevrolet St. Charles responded

We are so grateful to have earned your loyal business for over a decade. Thanks for being part of the Napleton Chevrolet St. Charles family!

June 06, 2025

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They are always helpful and they answer all of my questions. They have excellent customer service. More

by Cherring13
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Recommend Dealer
Yes
Jun 06, 2025

Napleton Chevrolet St. Charles responded

At Napleton Chevrolet St. Charles, providing 5-star customer service is always our aim. Thanks for choosing us!

May 27, 2025

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Employee Rating

I was very impressed with how efficiently my problem was dealt with. We drove into the service bay at 5:15 on a weekday without an appointment and drive out 30 minutes later a nice loaner car and a service More

by bevcoe
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Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

May 27, 2025

Napleton Chevrolet St. Charles responded

We're delighted to hear that our team at Napleton Chevrolet St. Charles provided you with such efficient service! It's great to know we could assist promptly and get you set up with a loaner car so quickly. Thanks for sharing your experience!

May 08, 2025

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Was able to track progress on my phone while I waited. I went in on a Wednesday morning and was finished early More

by jack081958
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 08, 2025

Napleton Chevrolet St. Charles responded

Jack, we're glad to hear that the tracking feature made your visit smooth and efficient at Napleton Chevrolet St. Charles! Thanks for sharing your experience with us!

May 08, 2025

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Employee Rating

Good service fast service and William was very helpful I will refer my friends to Napleton Chevy More

by cedricwade18
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Recommend Dealer
Yes

Other Employees Tagged: Brad Rueschaw

May 08, 2025

Napleton Chevrolet St. Charles responded

Cedric, thank you for sharing your five-star experience with William at Napleton Chevrolet St. Charles! We are happy to hear that our team was helpful.

May 07, 2025

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I’m from Alabama visiting my daughter in Geneva and scheduled a service appointment at the closest dealer. I’ve owned Chevrolets for years and the experience at Napleton Chev was the most pleasant ever More

by donparton11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner , Amanda Service Advisor

May 07, 2025

donparton11 responded

Thanks Amanda ,Bill,Ted and Napleton Chevrolet for a great service experience on first service appointment ever at your dealership. I highly recommend this dealership’s friendly and professional staff.

April 17, 2025

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Employee Rating

Great job in service even though they were busy still took me in thank you bill in service More

by alexanderramos0611
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2025

Napleton Chevrolet St. Charles responded

Thank you for reviewing Napleton Chevrolet St. Charles! It was so kind of you to share your experience, Alexander!

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