Bill Briant

Bill Briant is the reason I come to NAPLETON Chevrolet. Always has me in and out quickly and takes the time to explain needed repairs. Always has me in and out quickly and takes the time to explain needed repairs. More

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My Chev Bolt was not working. The dealership had a mechanic check over my batteries and found the 12 volt battery was bad. They replaced the battery, which cost me $450.00. Found The dealership had a mechanic check over my batteries and found the 12 volt battery was bad. They replaced the battery, which cost me $450.00. Found that to be lots more then I thought it would be, but my Bolt is back in full running condition. More

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The service department is outstanding, they always go above and beyond to accommodate me. I enjoy scheduling my service calls online and the communication that is received back. above and beyond to accommodate me. I enjoy scheduling my service calls online and the communication that is received back. More

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I have been doing business at this dealership for 10 years +. Great people and excellent service! years +. Great people and excellent service! More

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They are always helpful and they answer all of my questions. They have excellent customer service. questions. They have excellent customer service. More

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I was very impressed with how efficiently my problem was dealt with. We drove into the service bay at 5:15 on a weekday without an appointment and drive out 30 minutes later a nice loaner car and a service dealt with. We drove into the service bay at 5:15 on a weekday without an appointment and drive out 30 minutes later a nice loaner car and a service order for my car. Really great service! More

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Was able to track progress on my phone while I waited. I went in on a Wednesday morning and was finished early I went in on a Wednesday morning and was finished early More

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Good service fast service and William was very helpful I will refer my friends to Napleton Chevy will refer my friends to Napleton Chevy More

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I’m from Alabama visiting my daughter in Geneva and scheduled a service appointment at the closest dealer. I’ve owned Chevrolets for years and the experience at Napleton Chev was the most pleasant ever scheduled a service appointment at the closest dealer. I’ve owned Chevrolets for years and the experience at Napleton Chev was the most pleasant ever. I was greeted by Amanda. She was very polite, positive and asked so many key questions that made me feel that she wanted to be sure I was getting all concerns addressed. My GM points were not working on the site . Another Service writer and the Service Mgr got involved and handled the software issue. I really appreciate the whole experience. Definitely way above any of my local dealers. . Thanks to Amanda and her teams attitude and professionalism , I’ll get my future service done when I visit my daughter. I’ve owned several BMW’s and Mercedes and none of them ever me feel better cared for than these people did. I’m not even a regular customer. I didn’t purchase my Silverado there and received substantial superior treatment. Donald Parton 256-310-0156 donparton11@yahoo.com More

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Great job in service even though they were busy still took me in thank you bill in service took me in thank you bill in service More

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