Bill Atkins

If you go to Audi Charlotte shopping for a new car ask for Karen - she's awesome! The service department drafted her to help me fix a phone issue on my new Q7- she really knows the Audi technology. Th for Karen - she's awesome! The service department drafted her to help me fix a phone issue on my new Q7- she really knows the Audi technology. Thanks Karen! More

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customer focused the service department earned my respect with taking care of my daughter's car (bought at another dealer). when it was time for e to purchase another the service department earned my respect with taking care of my daughter's car (bought at another dealer). when it was time for e to purchase another car, i was glad to give the dealership the opportunity. Once again, they took care of my needs and i am a fan great job all around More

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Walter Shelton is great! I bought a dealer loaner Audi A6 a few years ago and loved it. But it was gettin up in miles...~56K. Walter called me a few times to tell me about the I bought a dealer loaner Audi A6 a few years ago and loved it. But it was gettin up in miles...~56K. Walter called me a few times to tell me about the new models and I should come over. Based on his calls, I started looking at the new Audis but was leaning more towards an SUV. I called Walter and said I’m interested in the new Q8. We scheduled a time to test drive, worked in the details on my A6 trade-in, and I couldn’t me happier with my new ride!! Thanks Walter! More

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Excellent customer service, Max is Great Great customer service by Max, and vehicle service adviser Bill Atkis is very Helpful. Best dealership in twon for Audi. I would recommend this deal Great customer service by Max, and vehicle service adviser Bill Atkis is very Helpful. Best dealership in twon for Audi. I would recommend this dealership. More

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"Richard Gouhin of Audi far exceeded my expectations." Incredible experience at Audi Matthews. This was my first time looking at the Audi. I had a Mercedes to trade in and was torn between another Mercedes Incredible experience at Audi Matthews. This was my first time looking at the Audi. I had a Mercedes to trade in and was torn between another Mercedes or the Audi Q5. Wil Vinson the general manager was first to greet me. He introduced me to Richard Gouhin, a senior brand specialist. He was a wealth of knowledge, knew everything about the Audi, was patient, never pushy and had a great sense of humor. I was introduced to the Audi family, from the service manager to the technical Ambassador. Customer service blew me away. The rest is history. I bought a new Audi Q5. Sleek, gorgeous and drives like no other luxury vehicle. No comparison to Mercedes. I love this car. Thank you Richard and everyone else at Audi who made this experience story worthy. Michele Senatore More

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My experience with Audi We had a wonderful experience with Audi. I previously owned a Volvo XC 90, and was leaning towards buying another one, but also wanted to check out th We had a wonderful experience with Audi. I previously owned a Volvo XC 90, and was leaning towards buying another one, but also wanted to check out the Audi Q7 because the reviews were just as good. As my husband and I entered the dealership, Richard came over and introduced himself, he is very experienced and knows a lot about all cars, he made us very comfortable and let me test drive the car I was interested and gave me a couple of choices. I was thinking we would just do a quick test drive, but no Richard really wanted me to get the feel of the car by driving on the interstate, around town in traffic so I could see all the wonderful features it had to Offer. I love my new car, and look forward to doing more business with Richard In the future. Thank you again for such a wonderful experience and making it so easy, we love the car! Sincerely, Kathy and Chad Snyder More

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Great car buying experience Audi Charlotte is first rate when it comes to a new car purchase. The Q7 is my second Audi after buying a 2013 A6 in August 2012. Richard was very h Audi Charlotte is first rate when it comes to a new car purchase. The Q7 is my second Audi after buying a 2013 A6 in August 2012. Richard was very helpful and informative. I felt the pricing was fair when compared to available web based car buying guides. I have had great experiences with the service department with my first Audi. Looking forward to driving the Q7 and enjoying all of the technology and luxury features. More

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Great team work The entire team worked hard to ensure that my needs were met to my satisfaction. They were professional and efficient. Everyone was really nice. My w The entire team worked hard to ensure that my needs were met to my satisfaction. They were professional and efficient. Everyone was really nice. My wife and I are happy with the service we received. More

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My experience of Audi Charlotte. Always a great experience in visiting the dealership and working with Bill Atkins and Kenny Blackwelder. They have always taken great care of me as if Always a great experience in visiting the dealership and working with Bill Atkins and Kenny Blackwelder. They have always taken great care of me as if I am their most important customer....whether it is helping me schedule a quick appointment, secure a loaner, dropping my car off at my house, etc. And I just met Will Vinson who was very helpful to me regarding my last service visit and planned preventative maintenance. I feel very much a part of the Audi family because of the way that Audi Charlotte treats their customers! More

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Great service Another great experience getting my car serviced at Audi of Charlotte. Securing me with a loaner car as well as having my car washed and fixed and rea Another great experience getting my car serviced at Audi of Charlotte. Securing me with a loaner car as well as having my car washed and fixed and ready to roll. It was a very easy process. More

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