Bibi Singh

We called multiple times to confirm the price, put in a credit application, and talk financing. We were told they couldn’t discuss financing details, but we were approved. I had to call every time for foll credit application, and talk financing. We were told they couldn’t discuss financing details, but we were approved. I had to call every time for follow ups. We were told the price was 24,775 out the door. They would give us an in transit tag and we’d handle the tax and tags in our state. We decided to drive the 4 hours, which they were aware of. 10 minutes from our arrival we see the listing had been upped to 31,050. When we arrive we say nothing about the change in listing and check out the car. The car was not in great condition. We confirmed yet again the price with the sales rep and she said 24,775. We were willing to pay this. We went in to discuss the details of the financing and they told us they had a 3000 pre inspection fee, plus additional fees (we didn’t catch the name of). The sales rep sat on her phone during the talk. Very unprofessional. The manager came over. We said we talked to somebody on the phone and she told us it was 24,775 out the door. They said “well she’s just the secretary”. I let them know they shouldn’t be putting her on the phones to handle these things. They then said that 31,050 was the accurate price and that it was a “typo” after we spoke to multiple people on the phone who confirmed the price along with the vin number when we filled out our credit application. Then it was that they were confused with another vehicle. We watched this vehicle for over a month. Crooks! 10/14/2024 after my review they commented saying they hoped they’d earn my trust back but have offered no resolution. More

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