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Biagio Galiota
Biagio Galiota at Longo Toyota
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Biagio Galiota

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.8
35 Reviews

I enjoy spending time with family, going to car shows and boating.

Dealership Experience

11 yrs, 10 mos

Industry Experience

29 yrs, 6 mos

Specialties & Trainings

Toyota Service Professional

4.8

35 Reviews

Write a Review

35 Reviews of Biagio Galiota

November 06, 2024

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Employee Rating

Longo Service Department is the greatest! The service writers are so friendly, courteous and knowledgeable. The shop is so organized and clean. The work they do is very reliable. They are the More

by marc_saldana
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Recommend Dealer
Yes
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Nov 06, 2024

Longo Toyota responded

Thank you so much for taking the time to share such a wonderful review on DealerRater! We truly appreciate your kind words about our Longo Service Department. We're thrilled to hear that you found our service writers friendly, courteous, and knowledgeable, and that our shop met your expectations for organization and cleanliness. It's our goal to provide reliable service every time, and we're glad that we were able to deliver for you. Your feedback means the world to us, and we're so grateful to have you as part of the Longo family

November 01, 2024

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Great Dealer, professional team and amazing services. They tooked very good care of my car every time I make the service. More

by sorinmunteanu75
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Recommend Dealer
Yes
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Nov 01, 2024

Longo Toyota responded

Thank you for your kind words! We appreciate your feedback. We're glad to hear that our professional team took great care of your car during every service. Your satisfaction is our priority, and we look forward to serving you again! Team Longo

October 23, 2024

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Agustin from service helped me with servicing my vehicle. Got me in and out in no time. Same great service from Longo as always to keep my car in good maintenance. More

by Htran909
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Herrera, Noli Evangelista, Ethan Su, Agustin Jauregui

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Oct 23, 2024

Longo Toyota responded

We appreciate you sharing your experience on DealerRater. It’s great to hear that Agustin from our service team assisted you efficiently and got you in and out quickly. We’re committed to maintaining the high standards you expect from Longo.

October 11, 2024

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This place is huge and the services are good. People respect with each other. The only thing is the waiting time is too long for pick up the vehicle. Hope it could be improved next time I visit. More

by Josh
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Workmanship
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Recommend Dealer
Yes
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Oct 11, 2024

Longo Toyota responded

Thank you for your feedback, Josh! We appreciate you taking the time to share your experience. We're glad to hear you enjoyed our services and the atmosphere. We sincerely apologize for the long wait time during your vehicle pickup and understand how frustrating that can be. Your input is valuable, and we’ll work on improving this for your next visit Team Longo

August 03, 2024

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Service writer was great and professional. I really appreciated his honesty. Great service and communication. More

by Rbkith
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Recommend Dealer
Yes
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Aug 05, 2024

Longo Toyota responded

Thank you so much for your feedback! We’re delighted to hear that our service writer made a positive impression with his professionalism and honesty. We strive to provide excellent service and clear communication, so it’s wonderful to know that we hit the mark. We appreciate your kind words and look forward to serving you again in the future! Team Longo Toyota

June 20, 2024

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A short wait to be served. Understood my concerns. Notified of additional service required. Service completed in a reasonable time. More

by tompierce6
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Recommend Dealer
Yes
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Jun 20, 2024

Longo Toyota responded

Thank you for coming to Longo's service center and please know Biagio and the team are always here to take great care of you - Hurry back

May 03, 2024

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Johan Ramirez was was knowledgeable and a pleasure to deal with during this service appointment. More

by Tommarnon
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Recommend Dealer
Yes

Other Employees Tagged: Johan Ramirez

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May 03, 2024

Longo Toyota responded

Thank you for sharing your visit online and happy Johan and the service team took great care of you.

April 30, 2024

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I am glad the service department checked that my brake pads still are not worn out but my brakes had squealing which was a concern too. More

by Dragon
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Recommend Dealer
Yes
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May 03, 2024

Longo Toyota responded

We know this matter is important to you, which makes it even more important to us @ Longo. Our Service Manager, Danny Guerrero would like the opportunity to speak with you about this matter and at your convenience. He can be reached @ D: 626.602.0547 or E: danny.guerrero@longotoyota.com. We look forward to hearing back from you

April 27, 2024

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Good accommodations and service. Would come back. The price was a little bit high but still got job done More

by Hmendez11
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 29, 2024

Longo Toyota responded

We're so honored to serve you. Thank you for entrusting the team @ Longo with your auto care needs. Hurry back!

February 13, 2024

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Employee Rating

I’ve been going to Longo Toyota since 2019. Bought my RAV4 there and their customer service is top-notch. They try their best to keep prices low during all my maintenance appointments. They als More

by shirley8143
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala, Agustin Jauregui , Danny Guerrero

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Feb 14, 2024

Longo Toyota responded

Thank you Shirley for this kind posting on DealerRater and so happy knowing the service team @ Longo Toyota continues to take amazing care of you during your service visits. Happy Valentines - Team Longo

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