Biagio Galiota

Longo Toyota responded

Thank you so much for taking the time to share your experience on DealerRater. We’re truly grateful for your kind words and for being a loyal customer over the years. It means a lot to hear that our team has consistently provided you with helpful, dependable service — it's exactly what we strive for every day. Team Longo

Longo Toyota responded

Thank you so much for sharing your experience! We're thrilled to hear that you’re loving your RAV4 Hybrid and that our complimentary service program has made things even better. We're glad your first service visit was smooth and efficient—just how it should be! We truly appreciate your kind words and look forward to continuing to serve you. Enjoy every mile in your RAV4 Hybrid! Team Longo

Longo Toyota responded

We appreciate you taking the time to share feedback about your experience. My name is Laura Montes, Guest Relations Supervisor. I gave you a call and we briefly spoke, but I understand it wasn’t the right time for a conversation. If you’d like to further discuss your visit, please don’t hesitate to reach out to me directly at: D: (626) 580-6134 E: Laura.Montes@LongoToyota.com

Longo Toyota responded

We’re thrilled to hear that you always have a great experience at Longo, whether you’re purchasing a vehicle or getting service. It means a lot that you choose to drive 40 miles just to visit us—we truly appreciate your trust and commitment! We’re glad you enjoy our amenities, from Starbucks and Subway to the kids' play area and bingo games. And of course, we love that you appreciate the complimentary car wash—it’s our way of saying thank you! Hurry back - Team Longo

Longo Toyota responded

Thank you for your kind words. We're delighted to hear that you and your car always receive great service at Longo Toyota. Our team takes pride in providing a friendly and welcoming experience, and your feedback means a lot to us.

Longo Toyota responded

Thank you for your loyalty! We're here to take great care of all your auto care needs and appreciate the opportunity to continue serving you - Team Longo

Longo Toyota responded

Thank you so much for taking the time to share such a wonderful review on DealerRater! We truly appreciate your kind words about our Longo Service Department. We're thrilled to hear that you found our service writers friendly, courteous, and knowledgeable, and that our shop met your expectations for organization and cleanliness. It's our goal to provide reliable service every time, and we're glad that we were able to deliver for you. Your feedback means the world to us, and we're so grateful to have you as part of the Longo family

Longo Toyota responded

Thank you for your kind words! We appreciate your feedback. We're glad to hear that our professional team took great care of your car during every service. Your satisfaction is our priority, and we look forward to serving you again! Team Longo

Longo Toyota responded

We appreciate you sharing your experience on DealerRater. It’s great to hear that Agustin from our service team assisted you efficiently and got you in and out quickly. We’re committed to maintaining the high standards you expect from Longo.

Longo Toyota responded

Thank you for your feedback, Josh! We appreciate you taking the time to share your experience. We're glad to hear you enjoyed our services and the atmosphere. We sincerely apologize for the long wait time during your vehicle pickup and understand how frustrating that can be. Your input is valuable, and we’ll work on improving this for your next visit Team Longo