Betsy Moles
Betsy Moles at Valley Motor City

Betsy Moles

Service Advisor

Valley Motor City

4100 State Road
Cuyahoga Falls, OH 44223

5.0
61 Reviews
5.0

61 Reviews

Write a Review

Dealership Experience

9 yrs, 8 mos

Industry Experience

25 yrs, 6 mos

61 Reviews of Betsy Moles

April 17, 2025

Dealership Rating
Employee Rating

Great Service, Fair Prices, friendly atmosphere, would recommend, professional workers who are knowledgeable about the service provided More

by Chiffonsince1978
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2025

Valley Motor City responded

Thank you for the awesome review! We’re so glad you enjoyed great service, fair prices, and a friendly atmosphere—those are all things we take pride in. Our team works hard to be professional and knowledgeable, and it’s great to hear that came through in your experience. We truly appreciate your recommendation and hope to see you again soon! Best regards, Valley Motor City 🚗👍💼

April 15, 2025

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Employee Rating

These folks have always been precise and meticulous in their work. They don't try to shove things down your throat, rather just presenting options and letting the customer decide. I bought my car there an More

by eastsideeddie627
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2025

Valley Motor City responded

Wow—thank you for such a thoughtful and generous review! We're honored to have earned your trust not only when you bought your car, but every time you've come back for service. Our goal has always been to provide honest, high-quality work while giving our customers clear options and the space to decide what’s best for them. It means a lot to know you’ve had a top-notch experience with us every step of the way. We truly appreciate your continued support! Best regards, Valley Motor City 🚗🔧👏

April 08, 2025

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Great people and very knowledgeable! Waiting time for my vehicle was under what they expected. I would recommend this dealership for your next service! Kyle in the sales department is More

by Dianafuzzy1
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2025

Valley Motor City responded

Thank you for the fantastic review! We're so glad to hear that our team impressed you with their knowledge and got your vehicle back to you even faster than expected—that's a win! And we totally agree, Kyle in sales is awesome! We truly appreciate your recommendation and look forward to seeing you again at Valley Motor City! Best regards, Valley Motor City 🚗💪

April 03, 2025

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My Jeep was in for service. VMC staff was friendly and had great communication letting me know status of the diagnostics. Thank you Betsy for your assistance with my vehicle. More

by ejv
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Recommend Dealer
Yes

Other Employees Tagged: Greg Mordew

Apr 04, 2025

Valley Motor City responded

Thank you for the kind words! We're so glad to hear that your experience with our team was a positive one. Clear communication and friendly service are what we strive for, and we’re happy Betsy was able to assist you throughout your visit. She’s a valued member of our team, and we’ll be sure to pass along your thanks! We appreciate your business and look forward to helping you and your Jeep again in the future. Best regards, Valley Motor City

March 30, 2025

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Very customer orientated and they want the customer to be happy when they leave if you have a problem, they will correct it. That’s why I like coming there. More

by Bill A
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Recommend Dealer
Yes

Other Employees Tagged: Anthony

Apr 04, 2025

Valley Motor City responded

Thank you so much for your kind words! We're truly committed to making sure every customer leaves happy, and it's great to hear that you've experienced that firsthand. If there’s ever a problem, we’ll always do our best to make it right—that’s the Valley Motor City way. We appreciate your continued trust and loyalty, and we look forward to seeing you again soon! Best regards, Valley Motor City

March 28, 2025

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Everyone is always helpful & very knowledgeable. I went for service & had first rate care. I also had a warranty question & was given the answer in less than 5 minutes. Answers are always easy to un More

by mgclicq99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Valley Motor City responded

Thank you for the fantastic feedback! We’re so glad to hear that your service experience was top-notch and that our team was able to quickly and clearly answer your warranty question. Providing helpful, knowledgeable, and easy-to-understand support is exactly what we aim for, and we’re happy to know we delivered. We truly appreciate your continued trust in Valley Motor City and look forward to seeing you again! Best regards, Valley Motor City

February 24, 2025

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Employee Rating

Scott Foster is a non pressure salesman. Very nice person to buy a car from. Great experience buying our 2025 Jeep Compass. We love our new Jeep! More

by mpcrazy11
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Machor, Scott Foster , David Bundus, Christy

February 02, 2025

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Was nice working with Betsy. She kept me updated with everything going on with my vehicle. Her customer service is spot on. I also appreciated her phone call a week later to che More

by Renee
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
Employee Rating

Excellent staff! Betsy took care of everything and was with me from start to finish. She also answered questions for me that my original dealership failed to explain. More

by Jasonarrington1776
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Recommend Dealer
Yes

January 23, 2025

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Had my vehicle towed to the service dept on a word of mouth recommendation. No issues, very friendly, would return. More

by Srobaszkiewicz1
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Recommend Dealer
Yes
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