Betsy Moles
Betsy Moles at Valley Motor City

Betsy Moles

Service Advisor

Valley Motor City

4100 State Road
Cuyahoga Falls, OH 44223

5.0
64 Reviews
5.0

64 Reviews

Write a Review

Dealership Experience

9 yrs, 9 mos

Industry Experience

25 yrs, 7 mos

64 Reviews of Betsy Moles

May 26, 2025

Dealership Rating
Employee Rating

My first experience with them since it changed ownership. Betsy was the best , fantastic service could not be more satisfied More

by Edlowrdr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Valley Motor City responded

We're so glad your first experience under the new ownership was a great one! Betsy will be thrilled to hear your feedback — she truly goes above and beyond for our customers. Thank you for the kind words and for trusting us with your vehicle. Best regards, **Valley Motor City 🚘✨**

May 16, 2025

Dealership Rating
Employee Rating

Betsy Moles was very helpful and nice to work with for the service visit on 05/13/2025. More

by dale.burgun
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 19, 2025

Valley Motor City responded

Thank you so much for the kind words! We're thrilled to hear Betsy Moles made your service visit on 05/13 a positive experience. She's a valued part of our team, and we'll be sure to pass along your appreciation. We look forward to seeing you again next time! Best regards, Valley Motor City

May 05, 2025

Dealership Rating
Employee Rating

This is my second car bought with this dealership. They have gone above and beyond on service with my charger SRT392 and the sale of the Jeep was stress free and relaxing. Waiting area is clean and More

by MJT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Thonen

May 08, 2025

Valley Motor City responded

Thank you for coming back to us for round two — that means so much! 🙌 We’re thrilled to hear our team went above and beyond with your Charger SRT392 and made your Jeep purchase stress-free and relaxing (the way it should be!). Also glad you felt comfortable in our waiting area — we try to make every part of the experience top-notch. We truly appreciate your loyalty and can’t wait to help you again down the road! Best regards, Valley Motor City 🚗✨🏁

April 17, 2025

Dealership Rating
Employee Rating

Great Service, Fair Prices, friendly atmosphere, would recommend, professional workers who are knowledgeable about the service provided More

by Chiffonsince1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Valley Motor City responded

Thank you for the awesome review! We’re so glad you enjoyed great service, fair prices, and a friendly atmosphere—those are all things we take pride in. Our team works hard to be professional and knowledgeable, and it’s great to hear that came through in your experience. We truly appreciate your recommendation and hope to see you again soon! Best regards, Valley Motor City 🚗👍💼

April 15, 2025

Dealership Rating
Employee Rating

These folks have always been precise and meticulous in their work. They don't try to shove things down your throat, rather just presenting options and letting the customer decide. I bought my car there an More

by eastsideeddie627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Valley Motor City responded

Wow—thank you for such a thoughtful and generous review! We're honored to have earned your trust not only when you bought your car, but every time you've come back for service. Our goal has always been to provide honest, high-quality work while giving our customers clear options and the space to decide what’s best for them. It means a lot to know you’ve had a top-notch experience with us every step of the way. We truly appreciate your continued support! Best regards, Valley Motor City 🚗🔧👏

April 08, 2025

Dealership Rating
Employee Rating

Great people and very knowledgeable! Waiting time for my vehicle was under what they expected. I would recommend this dealership for your next service! Kyle in the sales department is More

by Dianafuzzy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Valley Motor City responded

Thank you for the fantastic review! We're so glad to hear that our team impressed you with their knowledge and got your vehicle back to you even faster than expected—that's a win! And we totally agree, Kyle in sales is awesome! We truly appreciate your recommendation and look forward to seeing you again at Valley Motor City! Best regards, Valley Motor City 🚗💪

April 03, 2025

Dealership Rating
Employee Rating

My Jeep was in for service. VMC staff was friendly and had great communication letting me know status of the diagnostics. Thank you Betsy for your assistance with my vehicle. More

by ejv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Mordew

Apr 04, 2025

Valley Motor City responded

Thank you for the kind words! We're so glad to hear that your experience with our team was a positive one. Clear communication and friendly service are what we strive for, and we’re happy Betsy was able to assist you throughout your visit. She’s a valued member of our team, and we’ll be sure to pass along your thanks! We appreciate your business and look forward to helping you and your Jeep again in the future. Best regards, Valley Motor City

March 30, 2025

Dealership Rating
Employee Rating

Very customer orientated and they want the customer to be happy when they leave if you have a problem, they will correct it. That’s why I like coming there. More

by Bill A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony

Apr 04, 2025

Valley Motor City responded

Thank you so much for your kind words! We're truly committed to making sure every customer leaves happy, and it's great to hear that you've experienced that firsthand. If there’s ever a problem, we’ll always do our best to make it right—that’s the Valley Motor City way. We appreciate your continued trust and loyalty, and we look forward to seeing you again soon! Best regards, Valley Motor City

March 28, 2025

Dealership Rating
Employee Rating

Everyone is always helpful & very knowledgeable. I went for service & had first rate care. I also had a warranty question & was given the answer in less than 5 minutes. Answers are always easy to un More

by mgclicq99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Valley Motor City responded

Thank you for the fantastic feedback! We’re so glad to hear that your service experience was top-notch and that our team was able to quickly and clearly answer your warranty question. Providing helpful, knowledgeable, and easy-to-understand support is exactly what we aim for, and we’re happy to know we delivered. We truly appreciate your continued trust in Valley Motor City and look forward to seeing you again! Best regards, Valley Motor City

February 24, 2025

Dealership Rating
Employee Rating

Scott Foster is a non pressure salesman. Very nice person to buy a car from. Great experience buying our 2025 Jeep Compass. We love our new Jeep! More

by mpcrazy11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Machor, Scott Foster , David Bundus, Christy

1
...

Dealership Inventory (256 Vehicles)

new 2025 Ram ProMaster 1500 car, priced at $47,901
2025 Ram ProMaster 1500
new
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
new 2025 Ram ProMaster 1500 car, priced at $47,901
2025 Ram ProMaster 1500
new
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
used 2021 Jeep Wrangler Unlimited car, priced at $31,500
2021 Jeep Wrangler Unlimited
used
Sarge Green Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Ram 1500 car, priced at $51,084
2025 Ram 1500
new
Delmonico Red Pearlcoat exterior
Automatic
Four-wheel Drive
used 2024 Chrysler Pacifica car, priced at $50,000
2024 Chrysler Pacifica
used
Bright White Clearcoat exterior
Automatic
All-wheel Drive
used 2022 Ram 2500 car, priced at $45,000
2022 Ram 2500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive