Bertha Romo
Bertha Romo at Russ Darrow Collision Center Of Waukesha
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Bertha Romo

Sales Consultant

Russ Darrow Collision Center Of Waukesha

W226 S1700, WI-164
Waukesha, WI 53186

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61 Reviews

I am originally from Los Angeles, CA but I moved to Milwaukee in 1993 with my family. I've been happily married for 20 years and I have 3 beautiful children. All my life I've worked in sales - from car sales, telecommunications, and media. I always strive to provide the best service to all of my customers and I love the feeling I get when I'm truly helping somebody out. Come in and ask to work with me!

Dealership Experience

8 yrs

Industry Experience

27 yrs, 11 mos

not yet
rated

61 Reviews

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61 Reviews of Bertha Romo

September 18, 2020

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Employee Rating

I have a wonderful time with the people in the office they’re very friendly and very very helpful of assist me with my need and what I want I really really feel very very comfortable with every each one More

by gatala10245510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2020

Russ Darrow Collision Center Of Waukesha responded

Thank you for your kind words, review, and business. At Byrider, we strive to ensure every customer experience in all departments is pleasant, transparent, and easy. Customer satisfaction is of the utmost importance to us. We are honored to have earned your business.

June 21, 2020

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Employee Rating

Hannah and Bertha knew how to help me and expediently did just that. Now I have a reliable vehicle and an opportunity to rebuild my credit. More

by tvlosich48
Recommend Dealer
Yes

Other Employees Tagged: Hannah

Jun 22, 2020

Russ Darrow Collision Center Of Waukesha responded

HI there! Thank you so much for taking the time out of your day to leave us a great 4 star rating. We strive to create a 5 star experience. Please share with us how we can make valued customer like you a 5 star experience?

July 18, 2018

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Excellent Worth the wait I came in at 11 and left with a car around 4 I would do it all over again! He was courteous and attentive to what I wanted. More

by Lalalala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2018

Russ Darrow Collision Center Of Waukesha responded

thank you for your business and review. Customer service is our #1 priority, and we are honored to have earned your business.

April 29, 2018

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awesome sauce with customer service My experience with JD by Ryder Bertha Romo was great and she made sure she worked with me to get into a vehicle... Thank you JD By Ryder More

by D'shundra tolefree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2018

Russ Darrow Collision Center Of Waukesha responded

Thank you! We appreciate your review and business. It’s great that our team was able to help you. We look forward to giving you more great customer service in the future.

April 28, 2018

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Awesome Experience It was a great experience, Bertha Romo helped me a lot and had great patience with me. Overall it was a good experience and I got to drive home today! More

by Martinezdmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2018

Russ Darrow Collision Center Of Waukesha responded

Thank you! Operating with transparency and honesty is very important to us. We appreciate being your JD Byrider Waukesha dealership of choice!

April 25, 2018

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Amazing Bertha was wonderful. She helped me wonderfully and I loved her customer service. She was very friendly and I will love recommending this place to fri More

by Walters2410
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 25, 2018

Russ Darrow Collision Center Of Waukesha responded

Thank you very much for such a great review! We work very hard to offer the best possible customer service. We are happy to see that reflected on your last visit.

March 20, 2018

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Awesome experience Made everything easy to understand and made sure i was comfortable. She Made sure i was comfortable with my decision of which car i preferred. More

by quisha1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2018

Russ Darrow Collision Center Of Waukesha responded

Thank you for your review and business. Customer satisfaction is of the utmost importance to us. We look forward to giving you more great customer service in the future.

March 14, 2018

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Bertha Romo was very nice and professional. She made me feel very comfortable and Welcomed as a customer. I really do appreciate the kind customer service. Thank More

by Kamariaa17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2018

Russ Darrow Collision Center Of Waukesha responded

Thank you for your kind words, review, and business. We are happy to see that you had a excellent experience and we truly appreciate your business.

March 12, 2018

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Great Experience It was a wonderful experience and Bertha Romo was really helpful. I got a great van and everyone was helpful. I would recommended going to Waukeha Loc More

by kschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2018

Russ Darrow Collision Center Of Waukesha responded

Thank you for your business and review. Customer service is our #1 priority, and we are honored to have earned your business.

March 06, 2018

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Employee Rating

Great experience The saler was knowledgeable and helpful with the process and got me on the road within a few hours thanks again Bertha Romo. I'll requirement JD Byrid More

by JKamron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2018

Russ Darrow Collision Center Of Waukesha responded

Hi there! Thanks for the great review! We are so excited to see that you had a great experience. We truly appreciate your business.

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