Bert Gomez
Bert Gomez at Lester Glenn Subaru

Bert Gomez

Service Manager

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
49 Reviews
4.9

49 Reviews

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49 Reviews of Bert Gomez

June 26, 2025

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Employee Rating

Our experience was excellent - from start to finish - right up to your friendly and courteous cashier. Thank you. More

by KCAMERON352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Lester Glenn Subaru responded

Hi KCAMERON352, Thanks for sharing your experience! We're so glad to hear everything went smoothly from start to finish, and that even your final interaction at the cashier's desk was friendly and courteous. We appreciate your kind words and hope to see you again soon! Happy Driving, The Lester Glenn Subaru Team

June 19, 2025

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The dealership has been very helpful in purchase and service of the vehicle. I would recommend. More

by GAILC125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Lester Glenn Subaru responded

Hi GAILC125, Thanks for sharing your experience! We're so glad to hear that you've found our team helpful throughout both the purchase and service of your vehicle. Providing support every step of the way is what we aim for, and your recommendation means a lot to us. Happy Driving, The Lester Glenn Subaru Team

June 16, 2025

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The staff there is extremely professional polite. They took care of my needs got my vehicle in-N-Out for Service. I’m extremely happy. More

by RNASH1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Lester Glenn Subaru responded

Hey RNASH1964, Thanks for sharing your experience! We're so glad to hear that our team provided you with professional and polite service, and that your vehicle was taken care of quickly and efficiently! Your satisfaction means everything to us, and we're happy we could make your visit a smooth one! Happy Driving, The Lester Glenn Subaru Team

April 18, 2025

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Great job by all. The best dealership I’ve ever gone to in my whole life. More

by CEUED
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 18, 2025

Lester Glenn Subaru responded

Hi CEUED, Thanks for sharing your experience! We're thrilled to hear that you had such a positive experience with us. Your kind words mean a lot, and we're so glad to have earned your trust as the best dealership you’ve ever been to! Happy Driving, The Lester Glenn Subaru Team

April 01, 2025

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I never mind waiting for my vehicle to be serviced. It’s very comfortable and relaxing. Everyone is very friendly and happy. More

by erdmanne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Conroy , Kathy Ottmer

Apr 02, 2025

Lester Glenn Subaru responded

Hey Erdmanne, That’s fantastic to hear! We’re glad you find our service experience comfortable and relaxing. Our team always strives to provide a welcoming atmosphere, and it’s great to know their friendliness made a difference. Looking forward to seeing you again for your next visit! Happy Driving, The Lester Glenn Subaru Team

March 18, 2025

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Seth makes car buying easy! All of the people I have encountered at Lester Glenn have gone above and beyond to make this experience easy and painless! This is our second car fro More

by Kcurnan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2025

Lester Glenn Subaru responded

Hey Kcurnan, Thank you so much for the kind words! We're thrilled to hear that Seth and the team made your car-buying experience smooth and enjoyable. It's wonderful to know this is your second car with us, and we truly appreciate your continued trust. We'll be sure to pass along your praise to Seth! Happy Driving, The Lester Glenn Subaru Team

March 16, 2025

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I drive from up North down to Lester Glenn, this is the only service place I will take my vehicle. I am greeted upon entering by Kathy Ottmer, who had been my service writer for decades. She greets me, ask More

by wyckdnana
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Ekaterina Espinosa , Kathy Ottmer, Bobby Mechanic

Mar 17, 2025

Lester Glenn Subaru responded

Hey wyckdnana, Thank you so much for your kind and thoughtful review! We are absolutely delighted to hear that you’ve had such a positive experience with Kathy, Bobby, Bernie, Kerry, and the entire team. It’s clear that they go above and beyond to ensure you feel welcome, valued, and completely taken care of during every visit. We’re so glad to hear that you trust us with your Subaru and that you’ve made us your go-to service provider. It means the world to us that you’ve been with us for so many years, and we’re committed to making sure your vehicle stays in top condition. We truly appreciate your loyalty and can’t thank you enough for recommending us to others. We look forward to continuing to provide you with the best service and care for all your automotive needs! Happy Driving, The Lester Glenn Subaru Team

February 25, 2025

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Everything went smoothly ! my advisor was very friendly and explained everything just fine. Would highly recommend More

by FIRSTMATEJANE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Lester Glenn Subaru responded

Hi FIRSTMATEJANE1, Thank you for your wonderful feedback! We're so glad to hear that your experience was smooth and that your advisor was friendly and helpful. We truly appreciate your recommendation and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

February 19, 2025

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Anthony is helpful and willing to work with schedules. He let me take my time, answered all my questions, and gave me enough information to decide if I wanted to trade my 2013 Forester for a Crosstrek.... More

by KL_REINKE
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Feb 20, 2025

Lester Glenn Subaru responded

Hey KL_REINKE, Thanks for sharing your experience! We're so glad Anthony was able to assist you and provide all the information you needed to make such an important decision. It’s awesome that you decided to go for the Crosstrek, and we hope you’re loving your new ride! Happy Driving, The Lester Glenn Subaru Team

February 10, 2025

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For 12 years I have trusted LG. for all of my Forester service needs. Kathy O. has helped me keep my car in shape - I appreciate her attention and her going the extra mile. I look f More

by KL_REINKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Mulrain, Alicia Nash , Kathy Ottmer

Feb 10, 2025

Lester Glenn Subaru responded

Hi KL_REINKE, Thanks for sharing your experience! We’re so glad to hear that Kathy and the team have consistently taken great care of your Forester, and now your Crosstrek as well! We truly appreciate your continued trust in us, and we’re excited to keep providing you with excellent service for years to come. Happy Driving, The Lester Glenn Subaru Team

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