Bert Dutcher | Page 8

The worst deal of my life. I'm not pleased at all with the customer service, the finance people is not professional. When I asked questions they made feel stupid. Now I'm trying I'm not pleased at all with the customer service, the finance people is not professional. When I asked questions they made feel stupid. Now I'm trying to contact about the loan, no help. I'm frustrated. More

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A little to high pressure for my liking. Tried to convince me to commit to sale price I was not at all comfortable with. Tried to give a much higher finance interest rate than what was available. Pro convince me to commit to sale price I was not at all comfortable with. Tried to give a much higher finance interest rate than what was available. Promised a service coupon book with a claimed value of 1,000.00 that was not issued and when I inquired about it two days later the claim was that they were out of them and should be getting more in a couple days. Haven’t been back since then but suspect that they are probably still “out” of them. Same old decades old tactics used by dealerships that sour the experience of shopping for and buying a new car. disappointing to say the least. Make it right and I may better my review but as it stands I cannot give more than a 3 star rating. More

by mokenacarter Verified Customer Verified Customer

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very helpful Everyone I dealt with was cheerful and accommodating and went the extra mile to answer all of my questions. They made this into a pleasant experience Everyone I dealt with was cheerful and accommodating and went the extra mile to answer all of my questions. They made this into a pleasant experience . More

by LNDWHLR Verified Customer Verified Customer

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I like the quickness Joe Gee handled my paperwork. He also took time to make sure I loved the vehicle, no hassle. Excellent work ethic. also took time to make sure I loved the vehicle, no hassle. Excellent work ethic. More

by Mzlegz2 Verified Customer Verified Customer

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Dealer was very accommodating and very knowledgeable about the products they sell. They had plenty of vehicles to choose from with all the options we were looking for. Would highly recommend our salesma about the products they sell. They had plenty of vehicles to choose from with all the options we were looking for. Would highly recommend our salesman John O’Connell. It was a very pleasant experience More

by JSKVARLA Verified Customer Verified Customer

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We purchased a vehicle somewhere else because they had a better selection. But we have our cars serviced at Rizza because of the great customer service by Danielle. They checked our car over for any issues better selection. But we have our cars serviced at Rizza because of the great customer service by Danielle. They checked our car over for any issues and informed us as to what kind of warranty we had left. So we will be buying an extended warranty Rizza. More

by jessejames1956 Verified Customer Verified Customer

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Didn’t take as long as I thought it was going to take. Nice and quiet and clean and efficiently operated. I would go back Nice and quiet and clean and efficiently operated. I would go back More

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Excellent service by both Service dept. and sales person. John O'Connell and Jay Baer were very attentive to my needs when purchasing a new XT5 yesterday> They did their best to give what I asked of them. Dan John O'Connell and Jay Baer were very attentive to my needs when purchasing a new XT5 yesterday> They did their best to give what I asked of them. Danielle in service is great as well. Bert in Finance also was very gracious and easy to work with. More

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Was not given complete information on my financing the sales staff was helpful the vehicle was very nice but needed some repairs and was scheduled that day sales staff was helpful the vehicle was very nice but needed some repairs and was scheduled that day More

by ecsrebro Verified Customer Verified Customer

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We experience courtesy and professional service every time we visit. We purchased our replacement Enclave from Rizza because of our consistently outstanding service provided by John Howard. He referred u time we visit. We purchased our replacement Enclave from Rizza because of our consistently outstanding service provided by John Howard. He referred us to Marty Nowak, who helped us purchase a vehicle that met our exact needs. More

by JOHNFURCON Verified Customer Verified Customer

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