Bert Bowers

I can only speak for their used car department and service department. Used car sales department justifies the term “used car salesman “. They will tell you anything to sell the car. My car was adv service department. Used car sales department justifies the term “used car salesman “. They will tell you anything to sell the car. My car was advertised as being “Professionally Detailed”, this was an outright lie. The car wash the even waxed or vacuumed out. Items listed in the advertisement weren’t even working. I asked for service records and was told “sure we’ll get these for you. And nothing. The service department is just as bad. I tried to call, email and schedule on-line to get an oil change, transmission flush and tune-up three weeks before I picked the car up and NEVER even got a return call. Pass on this dealership. More

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I purchased my very first Mercedes-Benz from Bert Bowers and had such a great experience. Bert was so friendly, personable, and patient with my indecisiveness. Both Bert and the GM Neil worked really hard t and had such a great experience. Bert was so friendly, personable, and patient with my indecisiveness. Both Bert and the GM Neil worked really hard to make sure I was in the perfect car with all the bells and whistles I requested. John Womack finished up the transaction by walking me through how to work all the tech in my car and I couldn't be happier. I'll definitely come back to Bert for my next lease! More

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Amazing Service l!!! Bert is very knowledgeable of the Mercedes brand, personable and patient. Although I live out of state, I would definitely return for such outstandin Bert is very knowledgeable of the Mercedes brand, personable and patient. Although I live out of state, I would definitely return for such outstanding service and would recommend contacting Bert for your next lease or purchase! More

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New Car Purchase Bert Bowers is outstanding!! He is knowledgeable, friendly and his huge smile and personality keeps me coming back when I am ready for a new car. I Bert Bowers is outstanding!! He is knowledgeable, friendly and his huge smile and personality keeps me coming back when I am ready for a new car. I have worked with Bert since I purchased my first Mercedes in the 1990's. Not only is he a great sales person, HE IS A GREAT GUY!! More

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Just Amazing This is our first time getting Benz. Bob helped answering all our silly questions, was very patient and exceptionally knowledgeable. Hel This is our first time getting Benz. Bob helped answering all our silly questions, was very patient and exceptionally knowledgeable. Helped us to make right a choice in choosing the vehicle and we did not have chance to bargain with him, as he gave very good price to start with. No dramas, no gimmicks. Just amazing experience with Bob and this Benz at Cary location. We recommend Bob very highly. Another, off note thing is, he is so good with the kids in entertaining them, giving them that little attention, so they gave us time to discuss in decision making. Thank you Bob. More

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Amazing dealership! Sales and service! I recently leased my third car from Mercedes-Benz of Cary and my mom bought her second. William Ball, their finance director is the reason I continue I recently leased my third car from Mercedes-Benz of Cary and my mom bought her second. William Ball, their finance director is the reason I continue to drive over an hour to get my cars from there. My salesperson Burt Bowers was amazing as well. I still drive to Cary to get my car serviced even though I work a mile from a Mercedes-Benz dealership. The people make the difference! I cannot recommend them highly enough. More

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