Bernardo Manduley | Page 6

WHEN FIRST ENTERING DEALERSHIP YOU ARE GREETED BY A YOUNG LADY AND ASKED HOW YOU CAN BE HELPED( A NOVEL BEGINNING TO A NORMALLY UNCOMFORTABLE POUNCING BY A SALES PERSON)! I STATED THAT I WAS THERE TO LOOK LADY AND ASKED HOW YOU CAN BE HELPED( A NOVEL BEGINNING TO A NORMALLY UNCOMFORTABLE POUNCING BY A SALES PERSON)! I STATED THAT I WAS THERE TO LOOK AT AN A NEW CAR, SHE ASKED IF I WOULD LIKE TO LOOK AROUND OR HAVE ASSISTANCE......I REPLIED A SALES PERSON WOULD BE APPRECIATED AND I WAS INTRODUCED TO.........BERNIE MANDULEY. HE WAS ATTENTIVE,KNOWLEDGEABLE,NON ABBRESSIVE, AND LISTENED TO MY DESIRES AND ASSISTED ME IN MY DECISSION MAKING! NEXT WE DROVE AROUND THE LOT TO LOOK AT THE TYPES OF CARS I WAS INTERESTED IN, COMPARED THE STYLES, MODELS AND ACCESSORIES THAT I WANTED. WE SAT DOWN DISCUSSED MODEL,ACCESSORIES,AND FINANCIAL TERMS THAT WOULD BE BEST FOR ME.....I MADE MY FINAL DECISION AND GENERAL MANAGER CHRIS ASSNAR(AN ASSET TO THE THE ESSERMAN TEAM) WAS VERY ACCOMODATING IN ASSISTING AS WE ARRIVED AT A PURCHASE AGREEMENT THAT WAS EQUITABLE FOR BOTH PARTIES WITHOUT PRESSURE,FEELING UNCOMFORTABLE, OR UNDER ANY PRESSURE! WELL DONE ESSERMAN NISSAN........YOU HAVE MY VOTE FOR "THE MODEL DEALERSHIP"!!!! More

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