Bernard Jones

𝗥𝗲𝗳𝗿𝗲𝘀𝗵𝗶𝗻𝗴𝗹𝘆 𝗛𝗼𝗻𝗲𝘀𝘁 𝗗𝗲𝗮𝗹𝗲𝗿𝘀𝗵𝗶𝗽 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 𝗕𝗿𝗮𝗱 & 𝗕𝗲𝗿𝗻𝗮𝗿𝗱 𝗠𝗮𝗱𝗲 𝗜𝘁 𝗘𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀 I just leased a 2026 Hyundai Tucson Hybrid 𝗗𝗲𝗮𝗹𝗲𝗿𝘀𝗵𝗶𝗽 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 𝗕𝗿𝗮𝗱 & 𝗕𝗲𝗿𝗻𝗮𝗿𝗱 𝗠𝗮𝗱𝗲 𝗜𝘁 𝗘𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀 I just leased a 2026 Hyundai Tucson Hybrid SEL Convenience from Conicelli Hyundai in Conshohocken, and I have to say, this was the car-buying experience I didn't think existed anymore. After walking away from another dealership that tried every trick in the book, I was skeptical going in. But from the moment I connected with Bernard Jones, the experience was different. No pressure, no games, just straightforward answers to my questions. He listened to what I actually needed (a hybrid with a smooth ride for a cross-country move and two kittens prone to car sickness, yes, really) and matched me with the right vehicle without trying to upsell me into something I didn't need. Then there's Brad Faulkner, the General Sales Manager. This man sets the tone for how a dealership should operate. When I requested to review all lease documents at home before signing, something that makes most F&I departments nervous, Brad didn't flinch. He sent everything over, gave me time to review with my attorney, and when I came back with questions, he addressed them directly. No runaround, no "let me check with my manager" theater. Even when a major snowstorm shut down the region and delayed everything, Brad kept me updated and got my approval through with no stipulations the moment operations resumed. That's professionalism. The deal was exactly as quoted. No surprise fees. No last-minute add-ons. No pressure to buy products I'd already declined. Just a clean transaction with people who respected my time and my process. If you're in the Philadelphia area and want to work with a dealership that treats you like an adult, go to Conicelli. Ask for Bernard Jones, and know that Brad's leadership is the reason this place operates the way it does. More

Report | Print

Working at the dealership was one of the most demoralizing experiences I’ve ever had. The environment was toxic from the top down. Managers regularly belittled employees, speaking to us with zero demoralizing experiences I’ve ever had. The environment was toxic from the top down. Managers regularly belittled employees, speaking to us with zero respect and often in front of others just to assert dominance. It felt less like a workplace and more like a place where your self-worth was chipped away day by day. To make matters worse, the pay was never consistent. Week after week, we were left guessing when—or if—we’d be paid on time. There was always some excuse, always a delay, and never any accountability. It’s hard enough dealing with verbal abuse daily, but doing it while struggling to get paid what you’ve already earned? That’s beyond frustrating—it’s degrading. This wasn’t just a bad job; it was a lesson in how not to treat people. If you’re looking to get into car sales stay away!!!! More

Report | Print

Worst dealership ever! I would never go there again! Wait time was unbearable! Salesmen were very rude! Yusef lost all our paperwork and was very unprofessional! I would never go there again! Wait time was unbearable! Salesmen were very rude! Yusef lost all our paperwork and was very unprofessional! More

Report | Print

Wonderful service by Michael Jordan & Bernard Jones ! I would definitely do business with your Company in the Future. I would definitely do business with your Company in the Future. More

Report | Print

Bernard was AMAZING! He jumped in to help and made sure everything was taken care of. His his patience and kindness shine through even if it was just a text message. Hi He jumped in to help and made sure everything was taken care of. His his patience and kindness shine through even if it was just a text message. His smile was welcoming and made everything go smoothly. Please ask for Bernard for any future car needs I will definitely be back to work with Bernard again :) More

Report | Print

Can’t say enough about how great this car buying experience was. I’m very grateful that my precise requests were honored. Bernard is the best sales person I have ever dealt with. Ask for him and you experience was. I’m very grateful that my precise requests were honored. Bernard is the best sales person I have ever dealt with. Ask for him and you won’t be disappointed I have purchased quite a few cars…. This experience topped them all. More

Report | Print

I contacted Bernard Jones a few times by email. Last time I contacted him, I asked to set an appointment: he never responded. When I complained to the sales manager, Bernard Jones sent a letter to me as if w I contacted him, I asked to set an appointment: he never responded. When I complained to the sales manager, Bernard Jones sent a letter to me as if we had met/discussed the car I was interested in. Bernard Jones never made a good faith effort to contact me. Long story short, Bernard Jones needs to improve his customer skills. More

Report | Print

Wanted to thank everyone involved in the purchase of my new 2020 Hyundai Sonata. From Lori Hammond to David Kahn to our GM Glenn Beck who treated me like a queen. Gianna who did the financing was very new 2020 Hyundai Sonata. From Lori Hammond to David Kahn to our GM Glenn Beck who treated me like a queen. Gianna who did the financing was very quick and explained everything and Bernard Jones he explained the car like a pro. This is by far the best experience I have ever had. Thank you guys so much. Customer for life. More

Report | Print