Bernard Jones
Bernard Jones at Pacifico Ford
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Bernard Jones

Finance Manager

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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4.9
453 Reviews

Dealership Experience

21 yrs, 2 mos

4.9

453 Reviews

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453 Reviews of Bernard Jones

September 24, 2024

Dealership Rating
Employee Rating

Have been dealing with Pacifico Ford forever 20 years Love the service I get there The staff is amazing service department is amazing and they always get a deal done for me that works for me! More

by William mosetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Pacifico Ford responded

Hi William, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

September 11, 2024

Dealership Rating
Employee Rating

Purchased two vehicles from dealership, Stanley , Steven , and staff were great to work with , will recommend this dealership to anyone , thanks again More

by Mike christiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neal Bauer, Stanley I Otto Jr, Mike Delia , Steven Delassandro

Sep 23, 2024

Pacifico Ford responded

Hi Mike, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

August 02, 2024

Dealership Rating
Employee Rating

Johannes Kiros was a tremendous help on 8/2/2024 when we purchased our new 2024 Ford Escape. He has a fabulous personality and was very concerned about our health because of the 100 degree heat. Johannes w More

by mjorlett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Watson , Alexander Saraullo, Yohannes Kiros

Aug 05, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 24, 2024

Dealership Rating
Employee Rating

Courteous, Respectful, pleasant,easy to talk too. Made me feel comfortable with the experience of buying a vehicle More

by j007bond215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Agosto , Megan Rdensinski

Aug 05, 2024

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Aug 05, 2024

j007bond215 responded

Absolutely. Pacifico Ford gets my sincere approval. And Megan Redensinski is the best.

July 23, 2024

Dealership Rating
Employee Rating

Great customer service skills, very professional, helpful & know their job. Please give Michael Delia a big raise, because he was outstanding. I'll definitely be recommending Ford Pacifico to anyone I know. More

by Gwendolynjordan88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Agosto, Mike Delia

Aug 05, 2024

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

July 18, 2024

Dealership Rating
Employee Rating

Long story short me and my wife were sold a car with a salvage title we were driving around on dealer plates after having the car for a month we had to give it back bad business More

by marquesehall.mh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tom Flynn, Jorge Agosto, Neal Bauer, Stanley I Otto Jr , Alexander Saraullo, Richard

Sep 05, 2024

Pacifico Ford responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

July 13, 2024

Dealership Rating
Employee Rating

It was a pleasant experience. The sales man was excellent in handling my concerns. Providing various options. More

by jamesallen6161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Delia

Jul 15, 2024

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 01, 2024

Dealership Rating
Employee Rating

I came in to buy a car and I was greeted very professionally and the staff was very hospitable and friendly and my experience was very stress free. I would come back here to purchase again and r More

by EC610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keichla Peralta

Jul 02, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 30, 2024

Dealership Rating
Employee Rating

I have been a customer since 2017. I have purchased 4 vehicles from them and have referred many friends who also have purchased vehicles. From sales to finance to warranty to service t More

by GPS Firearm Range
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neal Bauer, Maria Pacifico, Christopher Watson, Paul Rubin, Stanley I Otto Jr, Mike Delia , Michael Palermo (Jr.), Gina Puggi-McDevitt, Alexander Saraullo

Jul 02, 2024

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

June 29, 2024

Dealership Rating
Employee Rating

I had a great experience with Pacifico. From the internet sales team, to my in person salesman Yohannes Kiros and also Neil the manger. They made my buying process as easy as possible and n More

by Brandonkirk05
Recommend Dealer
Yes

Other Employees Tagged: Neal Bauer, Sean Mellon , Yohannes Kiros

Jul 02, 2024

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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