45 Reviews
Write a Review45 Reviews of Bernard Bryant
January 10, 2025
Great service…. excellent customer service. Were finished with the service early and cleaned up after the service…. Great customer service… very polite and friendly… excellent customer service. Were finished with the service early and cleaned up after the service…. Great customer service… very polite and friendly… what else can we say…. More
Other Employees Tagged: Vince Bruno, Tracy Martin, Bob Atanasio
December 31, 2024
Phil was prompt and professional. He addressed my needs and kept me informed on the progress. He addressed my needs and kept me informed on the progress. More
Other Employees Tagged: Greg Okolita, Michael Wu
December 28, 2024
Great dealership to do business with. Repeat customer x3. Sales staff always friendly with no pressure. Service department has always gone above and beyond Repeat customer x3. Sales staff always friendly with no pressure. Service department has always gone above and beyond More
Other Employees Tagged: Doug Martin, Joe Christy, Vinny Martin
December 23, 2024
Wonderful service and great people to work with especially Brent the manager . I would always recommend Lexus superstitious to family and friends . especially Brent the manager . I would always recommend Lexus superstitious to family and friends . More
Other Employees Tagged: Vince Bruno, Salma Albashir, Joe Christy, Easton Mcintosh, Kaleb McIntyre
December 20, 2024
Excellent service very professional. I normally would go elsewhere after my free oil changes ended but as long as Lexus oil changes are within reason I will be back I normally would go elsewhere after my free oil changes ended but as long as Lexus oil changes are within reason I will be back More
Other Employees Tagged: Vince Bruno, Jeanine Baliton, Bob Atanasio
December 19, 2024
Everyone was helpful and courteous. We really like the car that we bought and we had a good car buying experience. We really like the car that we bought and we had a good car buying experience. More
Other Employees Tagged: Greg Okolita, Tristan Ingram
December 19, 2024
So I’ve dealt with many Lexus dealerships and I will say this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was e this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was essentially our first person to deal with when ordering the car and not only was he late, he was unapologetic, told me we were mistaken on having an appointment to begin with and very rude. The sales girl we originally had met with and who was in charge of our order left in July after telling us our car was being built and after that I was not contacted until I reached out in September wondering when my car would be ready. Not only did they say it wasn’t in production they also said that they didn’t have my order. I had to find my voice with them in order to be heard. It was an unpleasant situation. Finally Michael Wu stepped in and saved the day. Since day 1 of contact he has been not only communicative but he has been kind and patient. I’m not sure how Lexus found him but he is by far the best employee there. His customer service experience is top notch and we feel extremely lucky that he was the one who helped us. We are happy with our GX and I would recommend Lexus but with the stipulations that they go with Michael Wu and avoid Bernard. More
Other Employees Tagged: Doug Martin, Michael Wu
December 14, 2024
Excellent dealer, showroom, amenities, staff, sales team, repair facility, selection of cars, new and used. If you are in the market for a Lexus, you don't need to look any further than SS LEXUXS. repair facility, selection of cars, new and used. If you are in the market for a Lexus, you don't need to look any further than SS LEXUXS. More
Other Employees Tagged: Easton Mcintosh
December 10, 2024
Very professional. Everything done as promised and in a timely manner. Very good deal with the sale. Everything done as promised and in a timely manner. Very good deal with the sale. More
Other Employees Tagged: Salma Albashir, James Charm, Mayra Reynoza