Bernard Bryant
Bernard Bryant at Superstition Springs Lexus
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Bernard Bryant

Guest Relations

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Bernard Bryant

January 10, 2025

Dealership Rating
Employee Rating

Great service…. excellent customer service. Were finished with the service early and cleaned up after the service…. Great customer service… very polite and friendly… More

by BARBHOSS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience! Our team takes pride in delivering excellent service and maintaining a friendly atmosphere. Your feedback motivates us to keep up the great work. Thank you for sharing your thoughts!

December 31, 2024

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Employee Rating

Phil was prompt and professional. He addressed my needs and kept me informed on the progress. More

by super_cs65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Michael Wu

Jan 03, 2025

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our service. Our team works hard to provide top-notch support, and your praise means a lot to us. We look forward to serving you again!

December 28, 2024

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Great dealership to do business with. Repeat customer x3. Sales staff always friendly with no pressure. Service department has always gone above and beyond More

by JRE0324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you’ve had such positive experiences with our team. Your loyalty means a lot to us, and we’re committed to maintaining that friendly, no-pressure environment. Looking forward to seeing you again for your next visit!

December 23, 2024

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Employee Rating

Wonderful service and great people to work with especially Brent the manager . I would always recommend Lexus superstitious to family and friends . More

by Linlevin
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with Brent and the team. Your recommendation means the world to us, and we look forward to serving you and your family again soon!

December 20, 2024

Dealership Rating
Employee Rating

Excellent service very professional. I normally would go elsewhere after my free oil changes ended but as long as Lexus oil changes are within reason I will be back More

by gibbs20001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Superstition Springs Lexus responded

We're thrilled to hear everything went smoothly and that your vehicle was ready on time! Our goal is to make the rental experience as easy as possible. Thank you for your fantastic feedback!

December 20, 2024

Dealership Rating
Employee Rating

Service was fine, The inside of the vehicle was not clean. I ask For some rubbing compound. Stane, Ask one of the tech to rubbing compound on the rag. More

by Anne Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Superstition Springs Lexus responded

Thank you, Anne, for your positive rating! We appreciate your feedback about the vehicle's cleanliness and the request for rubbing compound. We'll make sure to address these areas to enhance our service. Your insights help us improve!

December 19, 2024

Dealership Rating
Employee Rating

Everyone was helpful and courteous. We really like the car that we bought and we had a good car buying experience. More

by RVLoover
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Tristan Ingram

Dec 20, 2024

Superstition Springs Lexus responded

Thanks for sharing your experience! We’re thrilled to hear that our team provided excellent service and that you love your new car. Your satisfaction is our top priority, and we appreciate your feedback! Enjoy the ride!

December 19, 2024

Dealership Rating
Employee Rating

So I’ve dealt with many Lexus dealerships and I will say this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was e More

by jdcuster99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin, Michael Wu

Dec 20, 2024

Superstition Springs Lexus responded

We deeply regret the challenges you faced with communication and organization during your order process. We strive to offer every customer a seamless and positive experience, and we recognize the areas where we can improve. For any further assistance or to discuss your concerns in more detail, we invite you to reach out to our General Manager, Brent Adkisson, at customerrelations@sslexus.com.

December 14, 2024

Dealership Rating
Employee Rating

Excellent dealer, showroom, amenities, staff, sales team, repair facility, selection of cars, new and used. If you are in the market for a Lexus, you don't need to look any further than SS LEXUXS. More

by JDUB1961
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Easton Mcintosh

Dec 16, 2024

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had such a positive experience with us. Our team works hard to provide top-notch service and a great selection. We appreciate your support and look forward to assisting you again in the future!

December 10, 2024

Dealership Rating
Employee Rating

Very professional. Everything done as promised and in a timely manner. Very good deal with the sale. More

by JON.MacKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Jon! We're thrilled to hear that you had a great experience and found value in our service. We appreciate your support and look forward to serving you again in the future!

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