Bernard Branch Jr.

Came in to have oil changed tires rotated and yearly inspection and the service manager Bernard Branch did the old bait and switch..printed up a service contract and told my wife to sign for the service inspection and the service manager Bernard Branch did the old bait and switch..printed up a service contract and told my wife to sign for the service..what she didn’t realize when he said “recommended service manager” she was signing for any and all recommended service per Nissan..so $882.00 later…we paid it but I have to say your deceptive business practices are top notch..she didn’t even approve the service on the text message we received but since she signed for it we were on the hook.. the sad thing is the lady waiting behind me said it happened to her…dishonest business practices will catch up with you sir. More

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knowledgeable. I highly recommend him to everyone. We have bought 7 vehicles from Hall Nissan and Reggie Scott has been our Sales representative. He is like family I highly recommend him to everyone. We have bought 7 vehicles from Hall Nissan and Reggie Scott has been our Sales representative. He is like family to us. Thank you Reggie for making buying a car smooth and easy. Thank you Tamara Anderson More

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Amazing service every time I take my vehicle in. I appreciate them and their professionalism. I appreciate them and their professionalism. More

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Whenever I come to, he always makes me feelespecially because he knows that I need my vehicle fixed and he wants to make sure every customer gets a great satisfaction.I appreciate everything he does for because he knows that I need my vehicle fixed and he wants to make sure every customer gets a great satisfaction.I appreciate everything he does for all his customers More

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Awesome purchase experience! No pressure whatsoever. The whole team at Hall Nissan went out of their way to get the exact pathfinder we wanted. I cannot thank them enough. I No pressure whatsoever. The whole team at Hall Nissan went out of their way to get the exact pathfinder we wanted. I cannot thank them enough. I need to add, we wanted a Pathfinder with specific options. It was not available locally. The Hall Nissan team, starting with Dolphus, went out of their way to locate the exact one we wanted. Someone called it a unicorn. :) Thanks to Joel in Finance for the pleasant experience as well. More

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I truly love going to this dealership! Every time I go the service is excellent. Allison Prigrom was by far the most helpful associate I have seen. With the great leadership of Bernard Bra Every time I go the service is excellent. Allison Prigrom was by far the most helpful associate I have seen. With the great leadership of Bernard Branch, these two make an unbeatable team. I truly can go on and on about these two, but to sum it up, they are both amazing. I will definitely be coming back because of their infallible service. More

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Bernard was very rude and yelled at the staff in front of customers. Will not return customers. Will not return More

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My entire family and myself bring our cars to this dealership. We don't all have Nissans but what we have in common is our love for the customer service and how they get it right the first time, wheth dealership. We don't all have Nissans but what we have in common is our love for the customer service and how they get it right the first time, whether it is buying a car/finance, service, or parts! The only Service Advisor we all use is Mr. Branch because he has proven to be friendly, professional, knowledgeable about cars, and honest. We actually followed Mr. Branch from Green Gifford and then we fell in love with Hall Nissan!! More

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Casey provided an easy buying experience for us! He is friendly, honest and respectful. Buying a car is a huge decision and he offered us choices but seemed to be able to read our needs, putting us in the friendly, honest and respectful. Buying a car is a huge decision and he offered us choices but seemed to be able to read our needs, putting us in the perfect car. More

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Sales person was not truthful of the service I would receive I have has a great experience with Hall VBCH Blvd (purchased two vehicles) until I had gotten service recently at Hall Nissan on Boney Road. I specifi I have has a great experience with Hall VBCH Blvd (purchased two vehicles) until I had gotten service recently at Hall Nissan on Boney Road. I specifically asked the service man if the transmission service would include the transmission filter replacement and flushing and he said "it was included". Over the weekend (3/29/2020) I finally got a chance to review the work and to my surprise the transmission pan was not removed!! (Full disclosure, I have done this work several times on my other vehicles, I just did not feel like doing it because it had been cold outside). When I called today (3/30/2020) and asked why he did not tell me the truth, he is now explaining that the transmission filter is never replaced during THEIR servicing n Flush! Had I known that, I would have kept my $222.68 and did it myself!!. I expected them to pull the drain pan, clean out the gunk and look at the magnet to let me know if the metallic particles were fine or bigger pieces. Do DEALERS not provide real service any longer? Are they in such a hurry to get to the next victim that they don't care any longer? How many customers really get a chance to see inside of their drain pan? This is a valuable time to tell the truth to customers that may force them to bring in their vehicles for good and truthful service. I do hope that a concern manager look at this trend and put a hold on this kind of "shady" performance; provide some REAL customer service!! Mr. Hall Nissan on Bonney Rd, It feels like you just stole my money. You advertisement offered great service, I am still waiting. More

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