Bernard Bertsch

Zero stars if I could. .. I stopped at Route 46 Nissan to purchase a used vehicle they had on their lot. I didn't try to haggle over the listed price and when asked by t .. I stopped at Route 46 Nissan to purchase a used vehicle they had on their lot. I didn't try to haggle over the listed price and when asked by the salesperson how I'd be paying for the vehicle I advised I'd be paying cash for it. The dealer tried to pressure me into financing at least a portion of the vehicle and they told me the purchase price was at a minimum with the assumption the buyer would purchase the extended warranty and would finance the vehicle through them. I finally acquiesced and agreed to finance a portion of the cost through them, however I still declined the protection package. The manager then informed me that the dealership was no longer interested in proceeding further with the sale. Wow! Talk about unethical! There's nothing in their advertising to alert buyers that the buyer will be expected to purchase the extended warranty and finance through them before they'll consider selling a car to you. Astonishing how they treat a prospective customer who could have been a very loyal customer! My recommendation is to skip this dealership and go elsewhere! More

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The people were nice. I got a fair deal and the process was fast. Overall a great dealership! I got a fair deal and the process was fast. Overall a great dealership! More

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I’ve just purchased a vehicle with George Mack and Bernard Birtch i’ve purchased several vehicles here, and I’m always treated with kindness and compassion. If you need to buy a vehicle, I highly rec Bernard Birtch i’ve purchased several vehicles here, and I’m always treated with kindness and compassion. If you need to buy a vehicle, I highly recommend route 46 Nissan. I know I will always purchase my vehicles from Route 46 Nissan. More

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George Mack & Bernard Birtsch took excellent care of me. They not only made the buying process easy they also kept my daughter happy. I will definitely send them all my family & friends. Great sales experie They not only made the buying process easy they also kept my daughter happy. I will definitely send them all my family & friends. Great sales experience!!! More

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Route 46 Nissan assistive me very well with getting my new car. Especially my salesman George Mack and Bernard Birtson took care of me and made sure I got hat I wanted. new car. Especially my salesman George Mack and Bernard Birtson took care of me and made sure I got hat I wanted. More

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I originally left, not one but two 5-star glowing reviews on Google for both my Sales Consultant, Joseph D., and the Sales Manager, Bernard B. Regrettably, 5 weeks post-sale, I have to adjust my rating so th on Google for both my Sales Consultant, Joseph D., and the Sales Manager, Bernard B. Regrettably, 5 weeks post-sale, I have to adjust my rating so that other potential buyers are aware of what can transpire after a sale. I had an offer from a different Nissan dealer further away, which also included an internal and external vehicle protection package. Because Route 46 Nissan was more conveniently located, I asked if they could match the offer. Route 46 Nissan did so on condition that I finance with them (which was not my original plan), which I agreed to do. Now 5 weeks later, after multiple attempts to reach the Sales Consultant who had promised me IN WRITING on the delivery receipt to arrange for the post-sale application of the anti-stain/paint interior/exterior protection package, he has not responded to a single voicemail from me or my wife or my email. On the one occasion my wife actually reached him, he said he would call right back and hung up. He never did call back. I went back to the dealer in person and spoke to the Sales Manager, who was polite and offered to speak to the Sales Consultant on my behalf, but nothing has changed since. The dealer has still not applied the promised vehicle protection package. Unfortunately, the bottom line is that while you will be treated courteously when you go to purchase a car, you will be completely ignored afterwards, and you simply cannot rely on any promises for post-sale options or accessories even when you have those promises in writing as did I. I hope that this review, my longest review ever, serves as a warning to future customers to demand every option/accessory promised installed or applied before you take possession of your vehicle. More

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Nancy was very nice and courteous, but when it came time to go over numbers, she brought in Bernard who proceeded to not honor the advertised price and lowball the value of my trade. They try to push a mand to go over numbers, she brought in Bernard who proceeded to not honor the advertised price and lowball the value of my trade. They try to push a mandatory warranty on you. I do not recommend buying here. More

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George Mack and Bernard Birtch took excellent care of me. I’ve purchased several cars from them, and will definitely send them future business I’ve purchased several cars from them, and will definitely send them future business More

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George Mack and Bernard Birtsch took excellent care of me. Sam the Financing Specialist answered my questions and took the time to explain things. Definitely recommend if you're in the market for a car. T me. Sam the Financing Specialist answered my questions and took the time to explain things. Definitely recommend if you're in the market for a car. Thank you! More

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We had an effortless experience at this dealership when we purchased our son’s car from George Mack and Bernard Birtsch. They were honest and straightforward. We went into the dealership already knowing wh we purchased our son’s car from George Mack and Bernard Birtsch. They were honest and straightforward. We went into the dealership already knowing which car we wanted, and George was ready to help. More

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