

89 Reviews
Write a Review89 Reviews of Bernalson Douze
June 03, 2025
Excellent very professional very polite I fell very comfortable talking to then they understand my needs. When I go there and speak to then comfortable talking to then they understand my needs. When I go there and speak to then More
Other Employees Tagged: Stacy-Ann Bonner, Gracie Casanova
June 03, 2025
Car had problem with the hybrid system and they did everything they could to get it fixed as soon as possible everything they could to get it fixed as soon as possible More
Other Employees Tagged: CJ Fernandez, Neyma Cuello
June 03, 2025
Really Bad customer service! !!! There's no way to talk to anyone, no one knows anything about your car, they don't answer calls and you have to go in person to realize they have !!! There's no way to talk to anyone, no one knows anything about your car, they don't answer calls and you have to go in person to realize they have no communication with the specialists. My car went two weeks without any mechanic checking it, when Neyma told me it was a one to two day diagnostics, not even the manager has any idea how to have a good customer service, Neyma is unfriendly. The worst place I would never go back to again. Terrible! More
Other Employees Tagged: Neyma Cuello, Gracie Casanova
June 02, 2025
Great service , highly recommended , professional service,professional staff, communication, knowledgeable service technicians,clean environment,,extremely pleased service,professional staff, communication, knowledgeable service technicians,clean environment,,extremely pleased More
Other Employees Tagged: Linda Gonzalez, Neyma Cuello, Stacy-Ann Bonner, Gracie Casanova, Caylie Salazar
June 02, 2025
I’m not very happy with my lease. I got 3 recalls already, need to find a better deal and I hope you guys can help me! I got 3 recalls already, need to find a better deal and I hope you guys can help me! More
Other Employees Tagged: Allison Gilliland, Neyma Cuello
June 02, 2025
Douse was very nice and professional, very good customer service! Wanted to also acknowledge Eddie, who has been working at HCJ for years, he checks everything, always have peace of mind when he does the wo service! Wanted to also acknowledge Eddie, who has been working at HCJ for years, he checks everything, always have peace of mind when he does the work, you know it was done right! More
Other Employees Tagged: Eddie
June 02, 2025
The car needed service on the electrical system and they made accommodations to have it tested early and get to work on it and get it out with in 2 days made accommodations to have it tested early and get to work on it and get it out with in 2 days More
Other Employees Tagged: Allison Gilliland, Linda Gonzalez, Greg Fernandez, CJ Fernandez, Neyma Cuello, Stacy-Ann Bonner, Gracie Casanova, Caylie Salazar