Benjamin "Tech Ben" Bausch

Everyone was friendly, knowledgeable on the car I was interested in, and helpful with the entire experience. interested in, and helpful with the entire experience. More

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Appreciate the friendly and fast follow up from the team. Great service and knowledgeable staff Great service and knowledgeable staff More

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everyone was so helpful and just wanted to thank everyone great great working with you thank you all again great great working with you thank you all again More

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Nick Pfeffer was the best salesperson I have dealt with yet! Never made me feel pressured in anyway, and made me feel comfortable with the whole car buying process. As someone who has had a bad experience yet! Never made me feel pressured in anyway, and made me feel comfortable with the whole car buying process. As someone who has had a bad experience before, I can’t stress this type of service enough!!! If you’re looking for a new car, trust me, Nicks your guy! More

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Extremely poor customer service. Will not return to this location. Once you sign that dotted line, they will not help you. This may not be true for every salesman employed at this lo Will not return to this location. Once you sign that dotted line, they will not help you. This may not be true for every salesman employed at this location, but if you’re unlucky enough to land Ben K. you’ll soon find out yourself.. I didn’t have an owner’s manual, the title clerk can’t perform simple calculations, they’ll be as unhelpful as possible in cancelling the extended warranty. Find a different Lexus location if you want the service Lexus is known for. More

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I cannot say enough about this dealership! Nick Pfeffer was our sales consultant… Nick did an OUTSTANDING job helping us find the perfect vehicle for us. We never felt any pressure and we knew Nick Pfeffer was our sales consultant… Nick did an OUTSTANDING job helping us find the perfect vehicle for us. We never felt any pressure and we knew he had OUR best interest in mind. He was very knowledgeable and worked hard at finding exactly what we were looking for. Thank you so much for everything Nick, we cannot thank you enough! I would highly recommend you to everyone I know. Thank you, Chris for taking care of our financing and for all of your patience. A special thank you to Kevin for working with us as well. We appreciate your prompt responses on all of our questions. We would also like to thank Ben (tech guy) for taking the time to show us every feature the vehicle has to offer. Unbelievably knowledgeable and great to work with. Last but not least… we have NEVER (with other vehicle purchases/ dealerships ) experienced the exceptional treatment we received while purchasing this vehicle. The roses were unexpected and very appreciated. Everyone in the dealership from start to finish were very friendly and welcoming. We will be back! More

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Rosalie Weiss was simply the best! From the moment we engaged working with her the communication was fantastic and the entire transaction well organized. She is an absolute pleasure t From the moment we engaged working with her the communication was fantastic and the entire transaction well organized. She is an absolute pleasure to work with. Tech, Ben, pretty amazing too! More

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Napleton Lexus in Milwaukee was simply the best. Rosalie Weiss was awesome made the buying process efficient and fun. Best experience ever! The tech, Ben, was very helpful in getting my phone and Rosalie Weiss was awesome made the buying process efficient and fun. Best experience ever! The tech, Ben, was very helpful in getting my phone and settings just right. I highly recommend purchasing from Lexus of Milwaukee and especially Rosalie! More

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I enjoyed working with Everett very much. He was very professional and prompt, we were able to secure a deal over the phone in 30 minutes. Specifically was able to work with me on a trade-in He was very professional and prompt, we were able to secure a deal over the phone in 30 minutes. Specifically was able to work with me on a trade-in and honest discussion about add-ons and pricing grateful for the opportunity to have worked with him and Lexus of Milwaukee. More

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A very pleasant experience. Not only was I surprised by a very good deal I was introduced to the General manager Mike Wandry,and the Co owner of the dealership Joe Palmisano. Th Not only was I surprised by a very good deal I was introduced to the General manager Mike Wandry,and the Co owner of the dealership Joe Palmisano. They were great guys and reassured me that I could contact them anytime with any concerns. My salesperson Vladimer was very professional as was the Business manager Nick Stolver and an assistant Kevin. Ben was extremely helpful in explaining new features too me. A 100 % better than my previous purchase with Mr Malek. I just came in for service and took a look in the showroom and fell for a beautiful ES 350 F Sport a on the spot purchase. More

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