Benjamin Henry | Page 30

They listened to what I needed/ wanted and understood where I needed my monthly payment and were able to meet those needs. where I needed my monthly payment and were able to meet those needs. More

Report | Print

Ben did a great job. I enjoyed working with him because he was patient, respectful, and not pushy. Much better experience than that with Galles Chevrolet I enjoyed working with him because he was patient, respectful, and not pushy. Much better experience than that with Galles Chevrolet More

Report | Print

Very helpfully. And appreciative that we were giving them our business. Thanks for all of your help. And appreciative that we were giving them our business. Thanks for all of your help. More

Report | Print

Ben Henry was our main point of contact and is the primary reason for the five-star review. He was attentive and easy to work with and always responded pretty quickly. He always got back to me with an primary reason for the five-star review. He was attentive and easy to work with and always responded pretty quickly. He always got back to me with answers to my questions. He showed us the features of the car in the time we had available and made sure we knew we could contact him with any future questions we might have. Art also did a fine job getting the finance documents and other registration documents done. One strange matter was that on the website it showed an option for delivery for a fee of $495 to our zip code, but in communicating with Ben the delivery fee would have been an estimated $1,000 to $1,500, so we elected to fly in and pick up the car personally. The website should be updated to reflect higher delivery fees. Two matters that are probably unavoidable but somewhat annoying are 1: All dealerships I assume stick their logo decal on the back corner of the trunk, I wish they wouldn't do that. Now I have to consider whether I want to go to a detailer and try to have it removed, and 2: I assume all dealerships try to upsell you on the additional warranties. I am an accountant and am well versed in the matters of risk management and when I say we are fine assuming the risk of only having the limited manufacturer warranty I wish that would be accepted at face value and not have to listen and respond for 30 more minutes as they try to convince me otherwise. Addie was polite and respectful in the presentation of the additional warranties, but it seemed to go on forever. The more the additional warranties are pushed, the more I am convinced that gobs of money are made off of those additional warranties. Other than those matters, everything else went smoothly. We wanted some spider stripes on the front hood which they were able to order and install before we arrived in town. I would recommend Reliable Chevrolet to everyone with the caveat of the matters discussed previously. More

Report | Print

Benjamin was super helpful, followed up with everything asked and more. Went through 2 different salesman and he was the only one to help us out. asked and more. Went through 2 different salesman and he was the only one to help us out. More

Report | Print

Great experience, thanks for all the help! Was comparing several dealers in the area and came here because Ben was the best! Was comparing several dealers in the area and came here because Ben was the best! More

Report | Print

Good service. Our sales guy Ben was very kind, attentive and willing to help with anything we needed. He was very informative and explained everything that was goi Our sales guy Ben was very kind, attentive and willing to help with anything we needed. He was very informative and explained everything that was going on, very much appreciated. More

Report | Print

Reps were super friendly. Explained every step of the process so I had a good understanding of what I was getting into and were super helpful. Was able to find a vehicle to f Explained every step of the process so I had a good understanding of what I was getting into and were super helpful. Was able to find a vehicle to fit my needs and budget. Thank you reliable Chevrolet! More

Report | Print

Excellent customer service, very helpful, understanding and satisfied. Thank you for all the great help. and satisfied. Thank you for all the great help. More

Report | Print

Before I was even welcomed into the finance office I was instructed to go off the dealerships wifi and leave a 5 star review here. Salesman and finance have done nothing but complain about being overworked instructed to go off the dealerships wifi and leave a 5 star review here. Salesman and finance have done nothing but complain about being overworked and short staffed during and after the deal, which I have found very unprofessional in a higher ticket sales position. With our deal falling apart Ken Orosco is extremely emotional and began to yell at my wife and I. I truly feel sorry for the staff below him. More

Report | Print