Benito Sanchez
Benito Sanchez at Big Star Cadillac
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Benito Sanchez

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.6
51 Reviews
4.6

51 Reviews

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51 Reviews of Benito Sanchez

October 31, 2024

Dealership Rating
Employee Rating

Arrogant staff especially the Finance man and then the salesman. The sales manager is a great person to deal with. More

by Ylorf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 04, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I may have the opportunity to address your concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

October 16, 2024

Dealership Rating
Employee Rating

Efficient and hospitable teamwork delivering exceptional customer satisfaction through timely and effective solutions Thank you Isaiah for putting on my plates on my car I appreciate you! More

by asilyelah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Rodarte

Oct 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 21, 2024

Dealership Rating
Employee Rating

Benito provided excellent service from start to finish. It was a pleasant experience overall. We will come back for our next purchase in the future. More

by MELISSAHOOD745
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 28, 2024

Dealership Rating
Employee Rating

Everything was fantastic from the moment we entered the showroom to the time we drove away. We actually leased two 2024 Lyriqs within two weeks and both times Benito offered stellar services. We will be ba More

by JACKTUGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Kevin Sonnier

Aug 28, 2024

Big Star Cadillac responded

Thank you, we are happy that you had such great experiences with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 28, 2024

Dealership Rating
Employee Rating

Both Bonito and Tauseef Shah were outstanding in meeting my needs. Extremely knowledgeable and top notch professionals More

by atif1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Tausif Shah

Aug 28, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

July 05, 2024

Dealership Rating
Employee Rating

We like our new vehicle but still have an issue with stereo that came with car. We expressed one of our main requests would be the Bose system. When car was delivered from different dealership it did no More

by foodawg1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2024

Big Star Cadillac responded

Thank you for your business and review. We apologize for any lack of communication or inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our team's commitment to continuous improvement. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

June 14, 2024

Dealership Rating
Employee Rating

Dealership was under construction but that didn't take away from the positive attitudes and vibes that everyone was giving out. Five Stars for Big Star Cadillac! More

by chris@sehorn.net
Recommend Dealer
Yes
Jun 17, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 01, 2024

Dealership Rating
Employee Rating

Dealership has unprofessional, un honest, rude, disrespectful, employees only worried about making $$$ waste of time be aware their multipoint inspection is a lie , they rig their used cars to mak More

by steven2719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 03, 2024

Big Star Cadillac responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please feel free to contact me directly. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

May 21, 2024

Dealership Rating
Employee Rating

My salesperson was awesome and very knowledgeable. I’m so excited to be a part of the Cadillac family now. More

by Kim Duraso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce , zzJune zzBarron

May 21, 2024

Big Star Cadillac responded

Thank you, Kim and welcome! We are humbled by your kind words.

April 21, 2024

Dealership Rating
Employee Rating

I was treated very well. Great customer service! In the last week I’ve been to 3 dealership and these dealership by far was the best More

by Kensi1105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frederick McGrew

Apr 22, 2024

Big Star Cadillac responded

Thank you for your business and your review!

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