6 Reviews
Write a Review6 Reviews of Benardo LaCosta
September 25, 2020
I want to give a shout out to the Service Department at Patty Peck Honda. I have never received such amazing service, and I don't even drive a Honda! Every person there is friendly, courteous, thorough, Patty Peck Honda. I have never received such amazing service, and I don't even drive a Honda! Every person there is friendly, courteous, thorough, knowledgeable and reliable. I trust my car to Patty Peck, because I know that I will be treated with respect. As an added bonus, the customer receives a complimentary car wash! Service like this is unprecedented and greatly appreciated! Deenie A. Grubbs More
Other Employees Tagged: Sid Randall, Chris Bryan , Steve Kelly , Michael Rucker, Jonathan Wright
May 16, 2019
Stranded on 1-20 After frustrating dealing with Allstate extended warranty roadside assistance, Barry stepped up and took charge!! Got me safely to dealership !! Berna After frustrating dealing with Allstate extended warranty roadside assistance, Barry stepped up and took charge!! Got me safely to dealership !! Bernardo then took over waited on my because it was a little after six. He has been so good to call and keep me informed of progress. Quality loaner Accord for time needed. My experiences with Patty Peck have always been 5 STAR!! More
Other Employees Tagged: Barry Baker
October 30, 2018
Tore up my car On 10-20-18, went to Honda Patty Peck to get my oil change like normal and on the following Tuesday 10-23-18 my car quit on me. After talking with Hon On 10-20-18, went to Honda Patty Peck to get my oil change like normal and on the following Tuesday 10-23-18 my car quit on me. After talking with Honda Patty Peck according to them it was normal wear and car life. I just didn’t agree, it just didn’t feel right, I had my car taken to another repair shop and they concluded there was not enough oil in my car after the oil change and that’s why my car quit. Now Honda Patty Peck is refusing to taking responsibility for their error and not wanting to fix my car. I have spoken with Bart Baker and the service tech Bernardo la Costa and they still are saying it’s normal wear on my car. I have been a customer of Honda Patty Peck since 2007 and I let them keep up maintenance on my car. Although I have had my doubts with them in the past, I have been okay with Honda Patty Peck but trying and put this on me is wrong and they need to made the repairs to my car. Bernardo even tried to talk me in to trading my car in for a new one - in an attempt to cover up their error. They would not even give me the diagnostic review that I paid for them to run on my car. Despite me repeatly asking for it and Bart even attempted for me to believe that emailed it to me of which I never received despite the fact the Bart had just emailed me the invoice. I just want Honda to repair my car back to what it was. This is my absolute last time I will deal with them because they are not honorable and took advantage of a woman. More
Other Employees Tagged: Barry Baker
February 14, 2018
Professional and friendly Kristi is very efficient and attentive to the customers needs. She went out of her way to make this vehicle purchase quick and easy as well as no pres Kristi is very efficient and attentive to the customers needs. She went out of her way to make this vehicle purchase quick and easy as well as no pressure feel. More
Other Employees Tagged: Grant Lankford , Kristie Weaver