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Ben Thrasher
Ben Thrasher at Lynn Layton Chevrolet
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Ben Thrasher

Service Writer

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.7
208 Reviews
4.7

208 Reviews

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208 Reviews of Ben Thrasher

November 12, 2024

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Employee Rating

George did an excellent job and was proactive in correcting the problem. He communicated well More

by chrishensley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Ray, Jeff Vanhoozer, Mike Davis, George Swann, Mike Adams, Shawn Holmes

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November 09, 2024

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Employee Rating

The Service Manager Jeff VanHoozer is the best there has ever been. Lynn Layton is the greatest dealership. More

by vanjeff43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer, Mike Davis, George Swann, Mike Adams, Shawn Holmes

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Nov 12, 2024

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Lynn Layton Chevrolet and that our Service Manager, Jeff, made a great impression. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Lynn Layton Chevrolet Team

November 08, 2024

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Good dealership helpful and usually makes things right. Some issues with communication but usually made right by the customer. More

by Aslee0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Lynn Layton Chevrolet responded

Thank you for your feedback! We appreciate your recognition of our efforts at Lynn Layton Chevrolet. It's great to hear that our team generally addresses your concerns effectively. We understand communication is essential, and we’re continually working to improve. If you have further suggestions or need assistance, please feel free to reach out to us. Your experience matters! Sincerely, The Lynn Layton Chevrolet Team

November 07, 2024

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Employee Rating

Geat service and super friendly staff, Also my oil change was done in no time. More

by DamariM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and found our staff super friendly. It’s fantastic that your oil change was completed efficiently. We appreciate your support and look forward to seeing you again at Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

November 06, 2024

Dealership Rating
Employee Rating

The maintenance on our suburban was done quickly and thoroughly. The service people were friendly and professional. More

by LA020394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Holmes

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Nov 08, 2024

Lynn Layton Chevrolet responded

Thank you for your kind review! We’re glad to hear that our team at Lynn Layton Chevrolet was efficient in diagnosing and repairing your vehicle. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

November 05, 2024

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Employee Rating

I had great experience buying my vehicle from this dealership; however, upon picking up my car from being serviced, they did not tell me any information about the car. I plan to call the dealership to More

by MAKAYLA.THOMAS0318
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Ray, Jeff Vanhoozer, Mike Davis, George Swann, Mike Adams, Rusty Wooten, Wesley Schrimsher

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Nov 06, 2024

Lynn Layton Chevrolet responded

Thank you for your feedback. We're glad to hear you had a great experience buying your vehicle from Lynn Layton Chevrolet. We understand the importance of receiving detailed information after your service, and we appreciate you bringing this to our attention. Please feel free to reach out to us for any updates or questions about your vehicle. We're here to help! Sincerely, The Lynn Layton Chevrolet Team

November 03, 2024

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Employee Rating

Although most of the time service is slow, this time I got in and out in a hour. More

by JGREENE45
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that you were able to get in and out in an hour this time. We understand that service times can vary, and we appreciate your understanding. If you have any concerns or suggestions on how we can further improve at Lynn Layton Chevrolet, please feel free to reach out. We look forward to serving you again! Sincerely, The Lynn Layton Chevrolet Team

November 01, 2024

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Employee Rating

They were all very courteous, kind and considerate. They went above and beyond to make sure I was took care of and satisfied. The service was top notch! More

by Jamie Malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Ray, Jeff Vanhoozer, Mike Davis, George Swann, Mike Adams, Shawn Holmes , Mr tanksley, salesman

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Nov 01, 2024

Lynn Layton Chevrolet responded

Thank you, Jamie, for your wonderful review! We’re thrilled to hear that you experienced top-notch service at Lynn Layton Chevrolet. Our team strives to go above and beyond for our customers, and it’s great to know that you felt well taken care of. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 01, 2024

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Employee Rating

Arrived few minutes before appointment time, they got right to me, very courteous and efficient. More

by DIANE.SMITH110750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Lynn Layton Chevrolet. It's always our goal to provide courteous and efficient service to our customers. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 31, 2024

Dealership Rating
Employee Rating

Service was good as usual Ben always do a great We appreciate the service thanks More

by JACKSON_ELAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Holmes

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Nov 01, 2024

Lynn Layton Chevrolet responded

Thank you for your kind words, Jackson! We’re thrilled to hear that you consistently receive great service from Ben at Lynn Layton Chevrolet. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

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