Ben Thomas

Went here because parent bought themselves a new Honda years ago Ray and Ben did an excellent job finding me the right Civic Ended up with a 25 Sport Ben seamlessly went through the financing option years ago Ray and Ben did an excellent job finding me the right Civic Ended up with a 25 Sport Ben seamlessly went through the financing options Ray showed me a few cars Both were patient with my undecidedness More

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Adrien was a great help. He took his time to show me several options that best suited me and my family. I also want to thank my sister for referring my to New Rochelle Hond He took his time to show me several options that best suited me and my family. I also want to thank my sister for referring my to New Rochelle Honda. More

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I’ve purchased all my Honda’s from Honda of New Rochelle for the past 14 years. Their sales team has always been caring, attentive and honest. Ben Thomas has been my go-to guy there over the years and helpe for the past 14 years. Their sales team has always been caring, attentive and honest. Ben Thomas has been my go-to guy there over the years and helped guide me through the purchase or lease process smoothly and without hassles. Hennis Delacruz has been a great salesperson; always communicating, giving updates and answering questions honestly. Highly recommend this team and dealership. More

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Update: As he promised, Joe Carusone fixed all our issues. He treated us like we should have been treated by the finance person and went above & beyond to make things right. He also told us that we ca issues. He treated us like we should have been treated by the finance person and went above & beyond to make things right. He also told us that we can call him directly for any thing we may need/want in the future & gave us his cell number even. No one is perfect, but the mark of a great business is that you make it right in the end and they did just that. This was a 5-star experience outside of the 1 issue, so 4-stars. Drove nearly an hour to find the right car for my daughter who just had her "baby" totaled by a reckless driver. We found the right car, everyone we dealt with was great, but then came Joseph Gerbino and everything changed. Joseph did his level best to deceive us. Everything we had talked about with everyone prior was contradicted by Joseph. We had to go back to our original Salesman, John, and his boss, Allan, to get further clarification. The apex of our frustration began when our loan was over 3 thousand dollars more and we didn't know why. We reached out and found that a warranty we were never asked about, told about or even offered was tossed in. We then called the dealership and Joseph lied to us over and over again. He offered us no help in the situation, just a fierce argument and from what we were told by Honda, and even the bank we have the loan from, the warranty can just be canceled and refunded. We wouldn't want to hurt Joseph's commission though. Now, if you want to know why the car buying experience is such a stressful and daunting task, these situations are why and they happen often! I would have given 4.5/5 stars, btw, until the loan came in and went from under 12k to over 15k! This might not seem a whole lot to some, but to my daughter, a recent college graduate just starting out on her own, it surely is! More

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Jonathan was very courteous, professional and attentive to my needs in leasing my HRV. Great guy. to my needs in leasing my HRV. Great guy. More

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They scammed and took advantage of my daughter and us they lied they are not honest. they lied they are not honest. More

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Great customer service, honored price that was given. Thank you so much Ben Thomas & David Lee for getting the exact car I envisioned. Thank you so much Ben Thomas & David Lee for getting the exact car I envisioned. More

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My Engine stopped working on my 2017 Civic Ex-T I didn’t know what I would was going to do But Adrien took his time with me and helped me get in to 2023 Civic Sport he is kind and courteous and really a gr know what I would was going to do But Adrien took his time with me and helped me get in to 2023 Civic Sport he is kind and courteous and really a great guy More

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I would like to say that the sales representative are very professional, found the store to be very clean. I was treated very well by Mr J.. Ortiz and Supervisor Ben..even when it looked like I could n very professional, found the store to be very clean. I was treated very well by Mr J.. Ortiz and Supervisor Ben..even when it looked like I could not complete the leasing process because of a situation I encountered they went above and beyond to help me.Thank you guys from HONDA NEW ROCHELLE. More

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It was a pleasure! Seamless from start to finish! A great experience! I highly recommend Jasmine and this dealership! great experience! I highly recommend Jasmine and this dealership! More

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