Ben Roberts

I was made promises that haven't been fulfilled. The car I was sold has a check engine light on and needs to be deep cleaned. I was told to drop the car off. Once I picked it up, I was told to overl The car I was sold has a check engine light on and needs to be deep cleaned. I was told to drop the car off. Once I picked it up, I was told to overlook the light and come back the following week for the cleaning. They finally agreed to fix the check engine light after I said I didn't feel comfortable with the purchase. I dropped the car off for repair the following Friday only to be told the part was ordered and would come the next day. The day came for the repair. I called to see if the part came only for the service advisor to tell me she didn't tell me the part was coming. The certified service center advisor Yommonika is very unprofessional and argumentative. She was more focused on being right rather than finding a solution and answering the questions I had about the arrival of the part need for my vehicle. More

by SATTERFIELDMESHA Verified Customer Verified Customer

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Yommonika was rude and argumentative when I reached out to her the following day after I received a recalled replacement of the ECM programming to let her know my car wouldn't start. She lacked empathy and to her the following day after I received a recalled replacement of the ECM programming to let her know my car wouldn't start. She lacked empathy and understanding. More

by SATTERFIELDMESHA Verified Customer Verified Customer

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Mtn View Chevy Sales takes care of their customers! Thanks guys I appreciate all the help! Thanks guys I appreciate all the help! More

by TILTBRIMSLIM Verified Customer Verified Customer

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Great service. I would highly recommend being your vehicle in for service. Ask for Falicha I would highly recommend being your vehicle in for service. Ask for Falicha More

by ALEXANDERMURASKI Verified Customer Verified Customer

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The fact that I’ve purchased THREE new trucks from this dealership should tell ya ALOT! This Chevy gal knows where to go to get the best possible deal. Plus, you can’t beat the employees… they’re the bes dealership should tell ya ALOT! This Chevy gal knows where to go to get the best possible deal. Plus, you can’t beat the employees… they’re the best from the top down to the line! Keep up the great work ya’ll! I’ll keep pointing everyone I know in YOUR direction! More

by sabra0327 Verified Customer Verified Customer

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This is the only place in southeast Tennessee that I will ever do business with! Mountain View Chevrolet is hands-down, the best dealer around. Truly appreciated working with Dexter for my new vehicle, he is ever do business with! Mountain View Chevrolet is hands-down, the best dealer around. Truly appreciated working with Dexter for my new vehicle, he is great! More

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They went above and beyond to make sure I was able to get the truck I wanted. Even with several thousands upside down I was able to still save on my monthly payment when no other dealer would try and help. M the truck I wanted. Even with several thousands upside down I was able to still save on my monthly payment when no other dealer would try and help. Mtn View Chevy has earned a customer for life. More

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Matt and his crew worked hard to get in and has quickly and safely as they possibly could. Matt is good at helping s job and real professional also. and safely as they possibly could. Matt is good at helping s job and real professional also. More

by MITCHBEAVEO Verified Customer Verified Customer

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The complete purchasing process went through very efficiently and professionally. Ben Taylor, sales rep, was helpful and assisted me during the transaction. I got the out the door price I wanted, a efficiently and professionally. Ben Taylor, sales rep, was helpful and assisted me during the transaction. I got the out the door price I wanted, and a really good value for my trade in, and I would recommend Ben Taylor, and the Mtn. View Chevrolet Team without hesitation the next time you're in the market for a new vehicle. More

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The whole crew is great to work with. Can’t go wrong with these guys. Can’t go wrong with these guys. More

by Bubbadude44 Verified Customer Verified Customer

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