Ben Ong

Service center employees should be more approachable. I dropped of my new 2025 Camry and instead of looking up my vehicle "Which they would have seen I purchased the car from the dealership" I was asked, I dropped of my new 2025 Camry and instead of looking up my vehicle "Which they would have seen I purchased the car from the dealership" I was asked, where did I get the car, was it used. When I returned to pick up my car, the service individuals seemed extremely indifferent and wanted to school me about the process of me calling ahead of time to see if my car would be ready, even though I left the car for 3 days and the plan was for me to pick up the car the day I showed up. My rep Bianca wasn't there and they just seemed put off. I was not happy when I was told there would be a $49.99 diagnostic charge to troubleshoot my issue. I had to push back and share the car was just bought 6 weeks prior. That doesn't make me confident about future services while under warranty. More

by carltoncfm Verified Customer Verified Customer

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Jonathan is a true professional who knows how to balance the needs of his customers with the needs of the business. He is the primary reason I have been a loyal customer for several years. He is also the pr the needs of his customers with the needs of the business. He is the primary reason I have been a loyal customer for several years. He is also the primary reason I bought my wife a XC90 there this past week. You are very fortunate to have such an employee More

by sanjoemcg Verified Customer Verified Customer

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I can't count how many cars we have leased from this dealership, 10, maybe 12 but each transaction went as smooth as the last. Gavin and his team are on top of things with regards to answering questions dealership, 10, maybe 12 but each transaction went as smooth as the last. Gavin and his team are on top of things with regards to answering questions, getting back to you in a timely manner and making you feel like you are part of the family. I would highly recommend Jaffarian to anyone who is interested in a new or previously owned vehicle. More

by RLPan Verified Customer Verified Customer

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Jaffarian has always been an outstanding service center - we have been customers for aroud 25 years and through 4 different Volvos we have been customers for aroud 25 years and through 4 different Volvos More

by THOMAS.DOYLE4 Verified Customer Verified Customer

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Our 6th car at this dealership. Gavin and his team are straight-shooter and I appreciate that! Michael Mancini made the process a smooth one. Gavin and his team are straight-shooter and I appreciate that! Michael Mancini made the process a smooth one. More

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We had a fantastic experience purchasing our “new to us” car from David with Jaffarian Volvo. David ensured the process from start to finish was easy, seamless and stress free. He was professional, knowledg car from David with Jaffarian Volvo. David ensured the process from start to finish was easy, seamless and stress free. He was professional, knowledgeable and addressed all of our questions/ concerns. David genuinely cares about his clients and goes above and beyond – he even came in on his day off to help us!! This was the smoothest car buying experience we’ve ever had! We definitely recommend David & Jaffarian for your car buying needs! Narek in Finance at Jaffarian helped us understand all of the options available to us in our car buying experience. He did so without any added pressure or what felt like gimmicks. He is a great communicator and a pleasure to work with. We definitely recommend partnering with Narek at Jaffarian for your financing options! Beng is the local educator on all things Volvo at Jaffarian. He walked me through every single feature and helped me set up my car for daily use. I couldn’t stop smiling after our chat. I am impressed with his knowledge, patience and personal touch he adds with his clients. The overall experience at Jaffarian for car buying was fabulous. More

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Very nice experience I had working with Gavin, Hunter and Beng. Very personable and extremely helpful during my purchase. Beng. Very personable and extremely helpful during my purchase. More

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Helpful Responsive Knowledgeable about product Good inventory Sales team not to aggressive Deal with motor.vehicles so vehicle already inventory Sales team not to aggressive Deal with motor.vehicles so vehicle already More

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Third purchase at this dealership. Had been shopping for at least 6 months for my most recent purchase; visited several dealerships for CPO inventory. Kept coming back to Jaffarian, a Had been shopping for at least 6 months for my most recent purchase; visited several dealerships for CPO inventory. Kept coming back to Jaffarian, as their staff are the most responsive, knowledgeable and attentive. The sales team, management and business office were all exceptional to work with. Would come back again. More

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I recently picked up my new Fleet vehicle, a Volvo XC90 T8, and was blown away by the service. This is the first Fleet vehicle I have picked up from a dealership, where the dealer has gone over all the fea T8, and was blown away by the service. This is the first Fleet vehicle I have picked up from a dealership, where the dealer has gone over all the features of the vehicle. Ben was tremendous and gave us an hour of his time setting up the computer and the dash systems. He truly went above and beyond. Additionally, prior to even picking up the car, Alfonso was very responsive and helpful as I was navigating our corporate leasing company waiting on plates for the new car. I would highly recommend Jaffarian for their customer service and friendliness of their staff. More

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