Ben McFarland
Ben McFarland at Sapaugh GM Country
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Ben McFarland

Sales Manager

Sapaugh GM Country

1435 McNutt Street
Herculaneum, MO 63048

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4.8
570 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

23 yrs, 8 mos

Specialties & Trainings

General Motors Outstanding Product Knowledge and Customer Satisfaction Award

4.8

570 Reviews

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570 Reviews of Ben McFarland

February 22, 2025

Dealership Rating
Employee Rating

This is my 4th truck I’ve purchased through Sapaugh. They always take great care of me and my vehicle during purchase and after. Working with Rich Konold was awesome. We were able to work out all the d More

by MRYANFALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 22, 2025

Dealership Rating
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Met Al Vincent 26 months ago in December of 2022 and ordered my new Corvette and gave Sapaugh my deposit. Have talked with Al a few times in that timeframe and finally got the car built in February 2025 More

by BILL.HIBBITS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Vincent

February 17, 2025

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Employee Rating

Sapaugh has always been good to work with, this is our 4th car from them. Good product,fair prices. More

by SUSANFOWLER404
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Beye, Gary Schwartz

Feb 21, 2025

Sapaugh GM Country responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC and we hope to see you again soon! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 15, 2025

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Rich was the best! ! I’ll never buy another car anywhere else again. Thanks Rich and Rick More

by PASHIA2618
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rich Konold

Feb 19, 2025

Sapaugh GM Country responded

THANK YOU ! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 13, 2025

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From the time we arrived until we left with our new vehicle, we presented with a knowledgeable, respectful staff. The buying process was seems and every step of the purchase was presented clearly. Aft More

by TEAMNATIONAL50
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Ogle

Feb 18, 2025

Sapaugh GM Country responded

We're glad to hear you found our staff so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

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Friendly atmosphere! They made car buying easy as painless as possible. All of the paperwork was clearly explained, all of my needs were taken care of, and everything I w More

by JDSIGNER83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Beye, Randy Graves

Feb 17, 2025

Sapaugh GM Country responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 10, 2025

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Employee Rating

Randy was great to work with and he tried hard to make us happy. Buying process took longer than planned. We bought a former demo/courtesy vehicle and were told it was like-new with nothing broken but foun More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 10, 2025

Sapaugh GM Country responded

Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 09, 2025

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Excellent dealer! From the moment we walked in the door till the deal was closed. Special kudos to our salesman - Dylan Isaac! More

by THERESA.KNOBLAUCH
Sales Price Transparency
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Recommend Dealer
Yes
Feb 14, 2025

Sapaugh GM Country responded

Theresa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 02, 2025

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Employee Rating

It took us 7 1/2 hours to buy a car! Randy was good but was taking care of multiple customers at once, so we were waiting for each step of the deal. Greg was good , but was obviously ov More

by RICKCONKLINCHWP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Beye, Randy Graves

Feb 02, 2025

Sapaugh GM Country responded

Thank You for your feedback! We take pride in delivery exceptional service and I do apologize it took longer then it should have. We are currently hiring additional personnel and training them to deliver the experience you deserve.!! I am sorry this happened and I can assure you that this will be resolved. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 02, 2025

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Employee Rating

Everything was great. No issues. Will come back and recommend other people to this dealer ship. More

by LETSGOBLUZ
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jim Haar, Greg Beye

Feb 02, 2025

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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