Ben Machor
Ben Machor at Valley Motor City

Ben Machor | Page 4

Finance Manager

Valley Motor City

4100 State Road
Cuyahoga Falls, OH 44223

4.9
46 Reviews
4.9

46 Reviews

Write a Review

Dealership Experience

12 yrs, 5 mos

Industry Experience

12 yrs, 5 mos

46 Reviews of Ben Machor

August 31, 2024

Dealership Rating
Employee Rating

Toni and the team at Valley Motor City were great to work with! They made the car buying process a pleasure, and helped get me in the exact Jeep that I was looking to get! More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toni Monaco

August 30, 2024

Dealership Rating
Employee Rating

Toni Monaco is the best there is. Not only did she help me get a great deal but she also took the time to ensure I understood all the new technology. She also touched base with me aft More

by JRummell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Betsy Moles, Toni Monaco

August 29, 2024

Dealership Rating
Employee Rating

AJ & Scott were amazing! Very transparent and easy to work with. We bonded immediately like family. This is my 4th lease and for the 1st time I finally understand all the j More

by dd_hastings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mancabelli, AJ

December 03, 2023

Dealership Rating
Employee Rating

Purchased a 2023 Ram 3500 Tradesman. Completed the entire transaction online and from the comfort of my home. Flew up to pick up the vehicle and was in and out in no time. I would like t More

by duane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Jacobs

September 07, 2023

Dealership Rating
Employee Rating

Purchased a 2023 Jeep Grand Cherokee L this past weekend. Kevin Davis was our sales rep. Our experience during the purchasing process with Kevin was excellent. He was so knowledgeable about the vehicle and a More

by Nicholas1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Davis, Cole Morgan

Sep 08, 2023

Valley Motor City responded

Hey Nicholas, we're delighted to know that Kevin provided you with an excellent car purchase experience at Valley Motor City. Thanks for choosing us! We'll see you next time. Enjoy your clean new 2023 Jeep Grand Cherokee L!

March 06, 2022

Dealership Rating
Employee Rating

We recently purchased our second vehicle from Falls and have had great experiences both times. Both times we received great, no pressure service from the agents. In our most recent experience we were debat More

by Peter Strawman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Moore

Mar 07, 2022

Valley Motor City responded

Thank you for providing us with the opportunity to help you find a fantastic new vehicle here at Falls Motor City! This feedback means a lot as well as your kind words for Kevin. Please do not hesitate to reach out if we can help out again in the future!

February 08, 2022

Dealership Rating
Employee Rating

They sell you a dodge warranty that hundreds have complained about regarding it taking months to get refunds, then when your fighting to get a refund the finance guy lies, says he'll check on it, and More

by Hate Falls Dodge
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony Varn

Feb 23, 2022

Valley Motor City responded

We are incredibly sorry to hear about your frustrations and want to assure you we take your concerns seriously. We are looking into this situation and hope to learn more about your experience. Will you please contact us when you have a moment? Sincerely, Cole Morgan, General Sales Manager, cole@fallsmotorcity.com, 330-929-5700.

May 13, 2021

Dealership Rating
Employee Rating

The car buying experience was never so stress free and easy going. You look for experience and knowledge, but most importantly someone with a good personality and someone who treats you like family! Easy More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Davis

May 14, 2021

Valley Motor City responded

Thanks so much for the wonderful review, Brain! We here at Falls Motor City are honored that you choose our dealership and that Kevin could help you out. We hope you enjoy your new vehicle!

July 31, 2020

Dealership Rating
Employee Rating

Worth the Drive Cannot say enough good things about this dealership. Extremely friendly and cooperative staff. I recommend working with Jeremy Lynch and Ben Machor fo More

by bryantfox15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Lynch

Jul 31, 2020

Valley Motor City responded

This review made our day! Thank you so much for your support, and glowing recommendation! We look forward to seeing you again next time.

May 24, 2020

Dealership Rating
Employee Rating

What a great experience buying a car during the pandemic...we keep coming back because of the amazing service and attention to detail. Thank you Kevin! More

by Csteve
Recommend Dealer
Yes

Other Employees Tagged: Kevin Davis

May 26, 2020

Valley Motor City responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

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