Ben Machor

Very professional and knowledgeable the dealership was very accommodating and all of the staff were kind polite and courteous this was a very pleasant experience it was also quick and easy completing the very accommodating and all of the staff were kind polite and courteous this was a very pleasant experience it was also quick and easy completing the purchase did not take long at all I highly recommend this dealership More

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I have purchased dozens of vehicles over the years, and this is the first time I have ever had a positive experience with a dealer. I will never buy another vehicle anywhere else, nor will my 6 kids, 4 of this is the first time I have ever had a positive experience with a dealer. I will never buy another vehicle anywhere else, nor will my 6 kids, 4 of whom drive with 2 more coming soon (14 and 12). Most dealers are aggressive vultures and are constantly trying to push sales on you. Here, after my initial contact, it was so much the opposite that I wondered if they had lost interest. I kept being prevented from showing up due to work, so I finally decided to just buy over the phone, since I knew I wanted the vehicle, had driven this type before, and there was 0 chance any test drive would change my mind. They made it so easy for me that by the time I showed up it could have been a 15-minute handover, except that I myself kept talking. I asked them not to shotgun my credit inquiries and they respected that, the first dealer who ever did. Gary in sales was amazing, kind, helpful, not pushy, and patiently answered all my questions. After I had already committed and put down a large deposit, I requested an accessory. Gary checked around and found it after quoting me the price. After I told him I wanted it, and with no way to back out of the deal without losing a large deposit, for no reason whatsoever, he gave me a discount on what I had already agreed to buy at the higher price. I was stunned. Most dealers would have doubled the price once they had me committed. I asked him why, and he just said he wanted to save me a few bucks. Then, Ben in finance was the first in that role who did not try to sell me everything and the proverbial kitchen sink. He talked through whether any option made sense for me and had already pre-declined several that made no sense to buy given my situation, passing on some profit, to save me time and money. He answered all my questions and actually complied with a weird OCD request I had made to get my payment to be exactly a certain dollar amount, playing with options and deposit amounts til he got it to the penny, even after I waved it off and told him not to trouble himself over it and that I'd live. I was honestly quite shocked and pleasantly surprised. Where have these guys been all my life vs. the vultures that want to pick your bones clean and rip you off for ever dime they can? As I said, neither I nor my kids (to the extent I can help it) wil ever buy anywhere else. While some of those other crooks could have milked a couple thousand extra out of me, these folks did it right and will benefit from years of repeat business. It doesn't even make business sense for other dealers to treat people the way they all do. Thank you, everyone at Valley Motor City, for an amazing experience that I'll never forget. More

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Scott is a wonderful salesperson, who deserves a huge raise. I have bought two Cars from Scott and both times, my overall experience was exceptional. This gentleman definitely knows his stuff and I would raise. I have bought two Cars from Scott and both times, my overall experience was exceptional. This gentleman definitely knows his stuff and I would recommend him and his company to anyone who's looking for a car. Don't forget his raise or a HUGH commission 😉 ✨️ More

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My name is William Jackson. I’ve been a customer over 20 years maybe 25 I bought seven cards from Valley. The people are my family and friend. I trust them. They trust me. I’ve been a customer over 20 years maybe 25 I bought seven cards from Valley. The people are my family and friend. I trust them. They trust me. More

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I have bought many vehicles over the years. He is very knowledgeable and professional. I would recommend him to anyone. We have sent friends and family to him. He is very knowledgeable and professional. I would recommend him to anyone. We have sent friends and family to him. More

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We had a great experience purchasing our Jeep Grand Cherokee with Scott Jacobs. We purchased our Jeep Liberty there years ago, and returned because of the great customer service. Cherokee with Scott Jacobs. We purchased our Jeep Liberty there years ago, and returned because of the great customer service. More

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This dealership was fantastic. Scott Mancabelli in sales was extremely polite and helpful. Couldn’t have been a better car-buying experience. Scott Mancabelli in sales was extremely polite and helpful. Couldn’t have been a better car-buying experience. More

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Kyle-sales, Mike-sales, and Ben-finance were fantastic. Great experience, great team. Whole process was friendly, straight-forward, and professional. Highly recommend Valley Motor City. Great experience, great team. Whole process was friendly, straight-forward, and professional. Highly recommend Valley Motor City. More

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That was the smoothest car purchase that we have ever done. And we've bought planning scott, did a great job, and we were very happy with him tonight.Just a small risk of a shower done. And we've bought planning scott, did a great job, and we were very happy with him tonight.Just a small risk of a shower More

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From the moment I stepped into the dealership, they took very good care of me. We were able to work out a satisfactory deal in 2 days, and they had the vehicle ready for me the following workday very good care of me. We were able to work out a satisfactory deal in 2 days, and they had the vehicle ready for me the following workday More

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