Very clean professional all staff was really courteous
and knowledgeable. And Corbett stayed on top of everything and kept me informed.
and knowledgeable. And Corbett stayed on top of everything and kept me informed.
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by Shirleys cat 2@aol.com
Service Price Transparency
Nov 24, 2025 -
Priority Lexus Virginia Beach responded
We're delighted to hear you had a professional and informed experience with Corbett and the team. Thank you for choosing Priority Lexus of Virginia Beach!
Service advisor, Mike , was prompt on all updates and
recommendations as always Mike has full knowledge on what was needed.
recommendations as always Mike has full knowledge on what was needed.
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by Eicclock
Service Price Transparency
Oct 20, 2025 -
Priority Lexus Virginia Beach responded
We're so happy Mike continues to provide you with knowledgeable and prompt service. Thank you for choosing Priority Lexus of Virginia Beach! Safe travels!
Bonnie was outstanding in all respects.
For years I’ve been receiving a 10% discount on all services for both of our Lexus vehicles. Now reduced to 5%. I can only assume, a pencil neck f
For years I’ve been receiving a 10% discount on all services for both of our Lexus vehicles. Now reduced to 5%. I can only assume, a pencil neck financial geek manager came up with idiotic move. Maybe it’s time for us to explore some German options down the Blvd regardless if they offer a senior discount
Finally, keep the financial idiot(s) away, they’ve been sitting on their brain far too long!!!
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by Hconde
Service Price Transparency
Oct 13, 2025 -
Priority Lexus Virginia Beach responded
We appreciate your feedback, and we're glad to know Bonnie took great care of you. We're always happy to offer 10% savings to our senior guests, so this is concerning to hear. I apologize that this information was confused and for any frustration this change in discount may have caused. We value your business and would hate to lose it. Thanks for bringing this to my attention, Priority Customer Relations - feedback@priorityautomotive.com
Excellent customer service.
. Fast and efficient service department and their prices are fair. I would buy my next car from them.
. Fast and efficient service department and their prices are fair. I would buy my next car from them.
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by Arusky1
Service Price Transparency
Other Employees Tagged:
Jay Connolly
, Service rep Corbett is super
Sep 02, 2025 -
Priority Lexus Virginia Beach responded
We’re happy to hear our service team impressed you! We hope to work with you again at Priority Lexus of Virginia Beach when you're ready for your next ride!
The service was great.
The appointment was an hour later, but the car was serviced. The estimated service completion was spot on - an hour. The service consultant was cour
The appointment was an hour later, but the car was serviced. The estimated service completion was spot on - an hour. The service consultant was courteous, friendly, and very professional. My wife and I had an excellent experience.
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by Tone babauta
Service Price Transparency
Aug 26, 2025 -
Priority Lexus Virginia Beach responded
Hi Tone, we're pleased to know our team at Priority Lexus of Virginia Beach made your experience excellent and timely. We appreciate your kind words and your five-star review. Safe travels!
Terrible service department.
Dropped off for early bird 7 am appointment for an oil change. They kept my truck all day until I decided to just pick my truck up no communication a
Dropped off for early bird 7 am appointment for an oil change. They kept my truck all day until I decided to just pick my truck up no communication about a delay, even after I texted him and called the dealership twice finally he gave a message to
Another advisor to relay to me. the advisor Mike Moore purposely put my appointment to the back because he wasn’t making any money on it! Go somewhere else. After you purchase your vehicle you’re a nobody!
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by Angel
Service Price Transparency
Jul 28, 2025 -
Priority Lexus Virginia Beach responded
It's disappointing to hear about your experience with our service department. We strive for timely and clear communication, so it's concerning that this wasn't the case during your visit. I apologize for any inconvenience caused and would like to address this issue personally. Please feel free to reach out at your convenience. Thank you, Priority Customer Relations - feedback@priorityautomotive.com.
Very nice place to have my RX 350 service
maintenance,friendly and helpful,thank you til next time
maintenance,friendly and helpful,thank you til next time
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by Rudyreynoso678
Service Price Transparency
Jul 21, 2025 -
Priority Lexus Virginia Beach responded
Thank you for your 5-star review! We appreciate you choosing Priority.
Very professional, the service was great.
And I did appreciate losing car,Mike made me feel special.
And I did appreciate losing car,Mike made me feel special.
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by Cpagley
Service Price Transparency
Jul 07, 2025 -
Priority Lexus Virginia Beach responded
We're thrilled with your 5-star review! Thanks for being a part of the Priority family.
The people here were great, great attitude, very
professional very pleased with the vehicle that we got
professional very pleased with the vehicle that we got
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by nathang8682
Jun 30, 2025 -
Priority Lexus Virginia Beach responded
We're delighted to hear that you had a positive experience with our team at Priority Lexus of Virginia Beach! Enjoy your new vehicle, and thank you for choosing us.
The vehicle service representative took care of me in a
very efficient manner. I am very pleased with my appointment
very efficient manner. I am very pleased with my appointment
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by rkw5761
Service Price Transparency
May 19, 2025 -
Priority Lexus Virginia Beach responded
We're delighted to hear that your appointment went smoothly at Priority Lexus of Virginia Beach! Thank you for sharing your positive experience with our service team.