Ben Chelbi

Absolutely dissatisfied with lack of communication, and service. I explicitly asked for all my old parts to be returned and that did not happen. My truck is still experiencing issues after being charged 2 service. I explicitly asked for all my old parts to be returned and that did not happen. My truck is still experiencing issues after being charged 2800.00 More

by Nissan owner2012 Verified Customer Verified Customer

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Service and service department was extremely nice and on top with the service. Very nice group of people very pleased. top with the service. Very nice group of people very pleased. More

by marsthom Verified Customer Verified Customer

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Friendly, professional service has always been my experience with your dealership! Your staff has been always seemed knowledgeable and helpful. experience with your dealership! Your staff has been always seemed knowledgeable and helpful. More

by RBPIETSCH Verified Customer Verified Customer

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The service advisors are friendly, attentive, and helpful. My advisor worked to help me get the services I needed at a good cost. The service team worked quickly to service my vehicle. helpful. My advisor worked to help me get the services I needed at a good cost. The service team worked quickly to service my vehicle. More

by krisfitzsimons Verified Customer Verified Customer

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The service center is responsive, friendly and detailed. They are open about repairs needed and communicate directly if more work is needed. The sales department, on the other hand, leaves a lot to be des They are open about repairs needed and communicate directly if more work is needed. The sales department, on the other hand, leaves a lot to be desired. Our (older) car needed a large amount of work, so we were asked if we wanted to talk with a salesperson to discuss options on new vehicles. We took a phone call from the salesperson and were told about great rebates going on, and not to worry about the KBB value because there were extra bonuses up to $6,000 over KBB for trades. The dealership itself actually had up to $8,000 over value for trades painted over one of their windows. When we sat down with the salesperson, they came back with a piece of paper that gave a few hundred as a trade, an extra $2,000 listed as "AVT" (we asked, it's a protective coating they add on, optional if one asks/presses, but they just "do it." It felt sneaky because the line item was nondescript and could easily be misunderstood as another fee or tax). The price they showed us was then at the *MSRP* sticker price. The web site showed the car for several thousand under with some bonuses applied, and when talking with the salesperson, they'd been on the lot a while, so were discounted. Upon asking about the discrepancy between the web site and the price they were proposing, the salesperson said they don't mix offers and rebates. I believe their sales tactics are poor attempts to get people in the door to sell at a higher price. Ridiculous experience, we called them out on the web site price vs sticker, the advertised "over KBB" trade in bonuses, and the extra add-on they just do. They came back with the web site price, and "discounted" the paint coating no one asked for. The salesperson boasted about being their top salesperson, doubling the sales of the rest of the sales team combined, yet didn't know the features of the vehicle when we went for a test ride and had only been there for a few months. I believe they should invest more time in hiring more appropriate and effective sales people. We ended up walking out. I doubt we would purchase a vehicle or return for service to Greenway, as a matter of principle. As we were leaving, we saw a person come out to clean the "up to $8,000 over" painting off the window. More

by FormerCustomer Verified Customer Verified Customer

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Danielle is the best! She made this experience great! Had to get some warranty work done on my Armada, and Greenway made sure my car was repaired correctly! Even though th She made this experience great! Had to get some warranty work done on my Armada, and Greenway made sure my car was repaired correctly! Even though they had to keep it longer than expected, they communicated this and made sure it was alright with me. Even drove to another dealership to get the final items needed to complete the work! More

by daniel.t.hines Verified Customer Verified Customer

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Wow I had no idea the trip I took was going to add another $3600 to the vacation bill. Danielle treated us kindly though and yes the Rogue is still faring well on the roads. One thing I don’t unders another $3600 to the vacation bill. Danielle treated us kindly though and yes the Rogue is still faring well on the roads. One thing I don’t understand is why there was no compensation on the part because it Was added after the car was manufactured-as an aftermarket item. Well thanks for all you did for me. Another thing, since it was a few days anyway that I would have waited, I would have liked to have had help with the rental car bill. Sincerely as I know how, Elmer Shertzer More

by Elmer.Shertzer Verified Customer Verified Customer

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I like their service technicians are very nice. The price is a bit high though. Otherwise, I would recommend them to my friends. The price is a bit high though. Otherwise, I would recommend them to my friends. More

by lanshafer60070 Verified Customer Verified Customer

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Megan Edwards the service advisor is great . work was done on a timely manner .keep up the good work work was done on a timely manner .keep up the good work More

by dennisperry25 Verified Customer Verified Customer

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Our service was fast and met all our needs for the vehicle. The staff is both friendly and professional. vehicle. The staff is both friendly and professional. More

by DIANACASON Verified Customer Verified Customer

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