23 Reviews
Write a Review23 Reviews of Ben Chelbi
January 05, 2025
Very clean and professional! Taylor was very great and made this opportunity happen! Best dealership! Taylor was very great and made this opportunity happen! Best dealership! More
Other Employees Tagged: Mohamed Mattar, Alexis Gonzalez, Tianna Hope
December 31, 2024
Great service by the staff. The services manager was very friendly and professional at all times. The services manager was very friendly and professional at all times. More
Other Employees Tagged: Alexis Gonzalez
December 11, 2024
Service is always great and employees are always willing to help and make you as comfortable as possible. to help and make you as comfortable as possible. More
Other Employees Tagged: Mohamed Mattar, Alexis Gonzalez, Tianna Hope
December 10, 2024
The Staff was very professional and did a great job serving my. The Service manager was very helpful resolving an issue I had with my spare Car key. I am grateful for the support and Service. serving my. The Service manager was very helpful resolving an issue I had with my spare Car key. I am grateful for the support and Service. More
Other Employees Tagged: Mohamed Mattar, Alexis Gonzalez, Tianna Hope , Rachid Raji. 5Star
October 30, 2024
Absolutely dissatisfied with lack of communication, and service. I explicitly asked for all my old parts to be returned and that did not happen. My truck is still experiencing issues after being charged 2 service. I explicitly asked for all my old parts to be returned and that did not happen. My truck is still experiencing issues after being charged 2800.00 More
Other Employees Tagged: Mohamed Mattar, Alexis Gonzalez, Tianna Hope
October 27, 2024
Service and service department was extremely nice and on top with the service. Very nice group of people very pleased. top with the service. Very nice group of people very pleased. More
Other Employees Tagged: Mohamed Mattar, Alexis Gonzalez, Tianna Hope
October 05, 2024
Friendly, professional service has always been my experience with your dealership! Your staff has been always seemed knowledgeable and helpful. experience with your dealership! Your staff has been always seemed knowledgeable and helpful. More
Other Employees Tagged: Mohamed Mattar
October 01, 2024
The service advisors are friendly, attentive, and helpful. My advisor worked to help me get the services I needed at a good cost. The service team worked quickly to service my vehicle. helpful. My advisor worked to help me get the services I needed at a good cost. The service team worked quickly to service my vehicle. More
Other Employees Tagged: Mohamed Mattar, Alexis Gonzalez, Tianna Hope
September 20, 2024
The service center is responsive, friendly and detailed. They are open about repairs needed and communicate directly if more work is needed. The sales department, on the other hand, leaves a lot to be des They are open about repairs needed and communicate directly if more work is needed. The sales department, on the other hand, leaves a lot to be desired. Our (older) car needed a large amount of work, so we were asked if we wanted to talk with a salesperson to discuss options on new vehicles. We took a phone call from the salesperson and were told about great rebates going on, and not to worry about the KBB value because there were extra bonuses up to $6,000 over KBB for trades. The dealership itself actually had up to $8,000 over value for trades painted over one of their windows. When we sat down with the salesperson, they came back with a piece of paper that gave a few hundred as a trade, an extra $2,000 listed as "AVT" (we asked, it's a protective coating they add on, optional if one asks/presses, but they just "do it." It felt sneaky because the line item was nondescript and could easily be misunderstood as another fee or tax). The price they showed us was then at the *MSRP* sticker price. The web site showed the car for several thousand under with some bonuses applied, and when talking with the salesperson, they'd been on the lot a while, so were discounted. Upon asking about the discrepancy between the web site and the price they were proposing, the salesperson said they don't mix offers and rebates. I believe their sales tactics are poor attempts to get people in the door to sell at a higher price. Ridiculous experience, we called them out on the web site price vs sticker, the advertised "over KBB" trade in bonuses, and the extra add-on they just do. They came back with the web site price, and "discounted" the paint coating no one asked for. The salesperson boasted about being their top salesperson, doubling the sales of the rest of the sales team combined, yet didn't know the features of the vehicle when we went for a test ride and had only been there for a few months. I believe they should invest more time in hiring more appropriate and effective sales people. We ended up walking out. I doubt we would purchase a vehicle or return for service to Greenway, as a matter of principle. As we were leaving, we saw a person come out to clean the "up to $8,000 over" painting off the window. More
Other Employees Tagged: Alexis Gonzalez
September 08, 2024
Danielle is the best! She made this experience great! Had to get some warranty work done on my Armada, and Greenway made sure my car was repaired correctly! Even though th She made this experience great! Had to get some warranty work done on my Armada, and Greenway made sure my car was repaired correctly! Even though they had to keep it longer than expected, they communicated this and made sure it was alright with me. Even drove to another dealership to get the final items needed to complete the work! More
Other Employees Tagged: Mohamed Mattar , Danielle