

572 Reviews
Write a Review572 Reviews of Ben Buchanan
April 10, 2025
I am pleased with the way I was treated thank you very much very good service I hope that the service contract I purchased is covered for any repairs in the future much very good service I hope that the service contract I purchased is covered for any repairs in the future More
April 06, 2025
Service was remarkably fast For a recall service appt. Chatted with sales guy while I waited, also very nice guy Chatted with sales guy while I waited, also very nice guy More
Other Employees Tagged: Yovonne Felix
April 02, 2025
Service is not good. I had a three o'clock appointment only to find out that the serviceman who I had the appointment with was on lunch. They could not find anybody to h I had a three o'clock appointment only to find out that the serviceman who I had the appointment with was on lunch. They could not find anybody to help me (I was just getting an oil change) so I was speaking to what was the service manager and asked him if he could help me, and he flat out said no, as he sat at his desk and was calling for someone to help me. Finally a man named Steve, who is very nice, did help me. Why Ben went on lunch break at 3 o'clock? When he knew I was coming is beyond me and why the service manager could not help me is beyond me. If you are managing, you should be there to help when needed.And he was not only unhelpful, but not very kind about it either. It took steve about five minutes to do what little paperwork was needed period I feel the manager at that point should have stepped in and not made me await for someone who went on lunch when they had an appointment. More
Other Employees Tagged: Steve 4stars