Ben Buchanan
Ben Buchanan at Wayne Akers Ford
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Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
572 Reviews
4.7

572 Reviews

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572 Reviews of Ben Buchanan

April 11, 2025

Dealership Rating
Employee Rating

My service advisor Ben provided outstanding service. Flexible with scheduling, quick with diagnosis and repair. Couldn’t ask for more! More

by JTAYLOR44
Service Price Transparency
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Recommend Dealer
Yes

April 10, 2025

Dealership Rating
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My service advisor Ben was great to deal with. Got me in and out quickly. More

by JTAYLOR44
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
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I am pleased with the way I was treated thank you very much very good service I hope that the service contract I purchased is covered for any repairs in the future More

by Joeraguso
Service Price Transparency
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Recommend Dealer
Yes

April 06, 2025

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Employee Rating

Service was remarkably fast For a recall service appt. Chatted with sales guy while I waited, also very nice guy More

by artisanstairandrail
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

Apr 08, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 03, 2025

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Employee Rating

Ben B. is a Great Service Rep for your dealership ! Know's his stuff and is a Great person to deal with More

by WINDOWS0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 03, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 02, 2025

Dealership Rating
Employee Rating

I’m a new customer to Wayne Akers Ford and was greeted my my service advisor Ben. He made sure that my recall notices were correct and would be taken care of. More

by awelka
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Recommend Dealer
Yes
Apr 03, 2025

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2025

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Employee Rating

Your extended guaranteed is a scam, I went to replace my key car and I couldn’t apply for the guarantee cause was 3 month ago. More

by alexis_mmoncayo96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2025

Wayne Akers Ford responded

Thank you for bringing this to our attention, Alexis. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 02, 2025

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Employee Rating

Service is not good. I had a three o'clock appointment only to find out that the serviceman who I had the appointment with was on lunch. They could not find anybody to h More

by JULIA.JANCZYK
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Recommend Dealer
No

Other Employees Tagged: Steve 4stars

Apr 03, 2025

Wayne Akers Ford responded

Julia. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 01, 2025

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Employee Rating

It’s ok but I had a oil change done and was told they would wash my car but never did More

by Denna
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Recommend Dealer
Yes

March 31, 2025

Dealership Rating
Employee Rating

I Always get great and reliable service from the dealership especially from Ben Buchanan- Service Manager. More

by MSVIRGO61
Service Price Transparency
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Recommend Dealer
Yes
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