Ben Buchanan
Ben Buchanan at Wayne Akers Ford
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Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
531 Reviews
4.7

531 Reviews

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531 Reviews of Ben Buchanan

January 29, 2025

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Employee Rating

Very happy with the service of my vehicle. They found that I had inner worn front tires while working on my car. Thanks Ben and the Wayne Akers service team. More

by JM
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Recommend Dealer
Yes

Other Employees Tagged: Cashier at checking out for my vehicle on 1/25/25 is wonderful!

January 26, 2025

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Ben Buchanan & Wayne Akers Ford did a great job on my 2013 vehicle. It runs like new. More

by ALICEALEK
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Recommend Dealer
Yes

January 24, 2025

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Ben B was knowledgeable and service department was efficient. I will continue to service my truck at Wayne Akers Forf More

by redyespinosa
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Recommend Dealer
Yes

January 22, 2025

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The Service was Excellent and professional . He was on time and updating at each step. More

by nrenande
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Recommend Dealer
Yes
Jan 23, 2025

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 22, 2025

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My service advisor Ben Buchanan diagnosed and fixed the issue with my truck quickly and efficiently. The staff was friendly. More

by DSARDIO76
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Recommend Dealer
Yes
Jan 23, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 21, 2025

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Service department was great, we were in and out in no time. People were friendly and accommodating. More

by Diangelo
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Recommend Dealer
Yes
Jan 23, 2025

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 17, 2025

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I have. Bought all my cars for the past twenty years from waynethere's Ben buchanan in service is the best More

by DLADY1964DN
Recommend Dealer
Yes

January 16, 2025

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I took my brand new truck black widow f-250 2 times with suspension issues making a noise when turning or backing up.Also, i had a trailer on and it sounds worse. Issue is not fix yet. They just keep saying More

by wilson perez rodriguez
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Recommend Dealer
No
Jan 18, 2025

wilson perez rodriguez responded

I took my brand new truck black widow f-250 2 times with suspension issues making a noise when turning or backing up.Also, i had a trailer on and it sounds worse. Issue is not fix yet. They just keep saying to bring it back and back and I dont have time to deal with this.

January 11, 2025

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I’ve been there a few times trying to figure out why my new truck tires are not wearing correctly and they cannot figure it out. Makes no sense. This is the dealer I bought it from. More

by CURT14
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Recommend Dealer
No

January 10, 2025

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Employee Rating

Great customer service throughout. Easy to get the appointment without having to wait several days. Warranty repair in under 1/2 hour. Barely had time to finish my coffee. More

by SCOTT.RIDDLE
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Recommend Dealer
Yes
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