Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
613 Reviews
4.7

613 Reviews

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613 Reviews of Ben Buchanan

June 28, 2025

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Employee Rating

Great service. I have a great experience with the service department. They all were great. More

by Harold
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Service Communication
Recommend Dealer
Yes

June 22, 2025

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Ben was amazing and also check my car like bring new I love the service More

by GERVEFARAH76
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Recommend Dealer
Yes

June 22, 2025

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Thanks to Ben, my car is working beautifully! Thanks to everyone who worked on my car so that I can drive safely. More

by SALLYGOODMAN4156
Service Price Transparency
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Recommend Dealer
Yes

June 17, 2025

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Fairly quick, and right to the point. Painless. Plan on bringing the mustang back again More

by Heathkerce
Recommend Dealer
Yes
Jun 18, 2025

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 11, 2025

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Great Experience. Took my vehicle for a service issue and they were able to fix it quickly. More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 08, 2025

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The service department is great to work with, they did exactly what they said they would do. More

by FARRELLKRIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Jun 11, 2025

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 07, 2025

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The dealership had great customer service and I was in and out in 10 mins. More

by rthomas1397
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 05, 2025

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Employee Rating

Wayne Akers & Ben Buchan there have serviced my Ford every six months since 2016. They do a great job. Could not ask for anything better. Ben Buchanan services my car. He is very knowledgeable & resolve More

by ALICEALEK
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

June 05, 2025

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Employee Rating

It's always a pleasure working with Ben Buchanan at Wayne Akers Ford Service Department. Ben gets me in and out in a hurry and I never have had a follow up visit on the work the service department performs. More

by John@industrialwebbing.com
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Workmanship
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Service Communication
Recommend Dealer
Yes

June 05, 2025

Dealership Rating
Employee Rating

Great service from pickup to delivery. Thank you for the follow up as well. I always recommend your company More

by RICHARDPERRY635
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Recommend Dealer
Yes
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