Ben Buchanan

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by HOPNWOP Verified Customer Verified Customer

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Service was remarkably fast For a recall service appt. Chatted with sales guy while I waited, also very nice guy Chatted with sales guy while I waited, also very nice guy More

by artisanstairandrail Verified Customer Verified Customer

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Ben B. is a Great Service Rep for your dealership ! Know's his stuff and is a Great person to deal with is a Great Service Rep for your dealership ! Know's his stuff and is a Great person to deal with More

by WINDOWS0 Verified Customer Verified Customer

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I’m a new customer to Wayne Akers Ford and was greeted my my service advisor Ben. He made sure that my recall notices were correct and would be taken care of. my service advisor Ben. He made sure that my recall notices were correct and would be taken care of. More

by awelka Verified Customer Verified Customer

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Your extended guaranteed is a scam, I went to replace my key car and I couldn’t apply for the guarantee cause was 3 month ago. key car and I couldn’t apply for the guarantee cause was 3 month ago. More

by alexis_mmoncayo96 Verified Customer Verified Customer

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Service is not good. I had a three o'clock appointment only to find out that the serviceman who I had the appointment with was on lunch. They could not find anybody to h I had a three o'clock appointment only to find out that the serviceman who I had the appointment with was on lunch. They could not find anybody to help me (I was just getting an oil change) so I was speaking to what was the service manager and asked him if he could help me, and he flat out said no, as he sat at his desk and was calling for someone to help me. Finally a man named Steve, who is very nice, did help me. Why Ben went on lunch break at 3 o'clock? When he knew I was coming is beyond me and why the service manager could not help me is beyond me. If you are managing, you should be there to help when needed.And he was not only unhelpful, but not very kind about it either. It took steve about five minutes to do what little paperwork was needed period I feel the manager at that point should have stepped in and not made me await for someone who went on lunch when they had an appointment. More

by JULIA.JANCZYK Verified Customer Verified Customer

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It’s ok but I had a oil change done and was told they would wash my car but never did would wash my car but never did More

by Denna Verified Customer Verified Customer

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I Always get great and reliable service from the dealership especially from Ben Buchanan- Service Manager. dealership especially from Ben Buchanan- Service Manager. More

by MSVIRGO61 Verified Customer Verified Customer

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I've been using this dealership 20 yrs. And their great to work with. My service writer is awesome and super friendly and on top of my repairs. And their great to work with. My service writer is awesome and super friendly and on top of my repairs. More

by Tony Verified Customer Verified Customer

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El arreglo de mi carro supero mis espectativas en cuanto a calidad y precio… recomiendo ampliamente este dealer y sin dudas volvere.En cuanto al servicio al cliente es insuperable a calidad y precio… recomiendo ampliamente este dealer y sin dudas volvere.En cuanto al servicio al cliente es insuperable More

by Duniel sotolongo Verified Customer Verified Customer

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