Ben Armstrong
Ben Armstrong at Lynn Layton Chevrolet
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Ben Armstrong

General Manager

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.8
802 Reviews
4.8

802 Reviews

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802 Reviews of Ben Armstrong

November 12, 2024

Dealership Rating
Employee Rating

George Swann in the service department is a 5 on a 5 scale. George always provides exceptional customer service, support, and to boot he is Friendly and kind. He is a great asset to Lynn Layton. Redu More

by REDUS6987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Swann , Brent Warner

November 11, 2024

Dealership Rating
Employee Rating

It was overall a good experience except for the wait time after buying the auto and waiting on it to be clean and gased. And Finacing took forever also even after we had our own bank that was already had us More

by JUSTINDUTTON87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Wilson

Nov 13, 2024

Lynn Layton Chevrolet responded

Thank you for your feedback! We appreciate you sharing your experience with us at Lynn Layton Chevrolet. We're glad to hear you had a good experience overall, though we understand the concerns you had regarding the wait time and financing process. We strive to improve our services, and your input is invaluable in helping us do that. If you have any further questions or concerns, please feel free to reach out to us. We hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

November 10, 2024

Dealership Rating
Employee Rating

Best Car Buying experience Ever! Great staff and inventory. Would definitely would buy from the again. More

by kelli.david
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rippen

Nov 13, 2024

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you had the best car-buying experience at Lynn Layton Chevrolet. Our staff takes great pride in providing excellent service, and we're glad our inventory met your needs. We look forward to seeing you again for your next purchase! Sincerely, The Lynn Layton Chevrolet Team

November 07, 2024

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Employee Rating

I REALLY appreciated how seamless my sales rep, Adam, made the process. He took the time to explore all options to help me to make an informed decision. I will 100% recommend him to others. Also, Brittan More

by sstancil0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wesley Schrimsher, Adam Shelton

Nov 08, 2024

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that Adam made your experience seamless and that you felt supported in making an informed decision. It’s wonderful to know that Brittany also added to your experience with her enthusiasm and expertise in setting up your vehicle navigation and infotainment. We appreciate your recommendation and look forward to seeing you again at Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

November 05, 2024

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Excelente service and quick Ben is a good guy he do all we ask for More

by karinadelacruz221
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 06, 2024

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience at Lynn Layton Chevrolet and that Ben was able to assist you with everything you needed. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 03, 2024

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Employee Rating

Lynn Layton Chevrolet is the very best at what they sell. Their service department is top notch. Their salesman do a great job. I will not trade anywhere else. More

by N/A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our service department and our sales team at Lynn Layton Chevrolet. It means a lot to us to know that you have chosen to trust us for your vehicle needs. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 31, 2024

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The staff at Lynn Layton is extremely professional, helpful, and knowledgeable. We enjoyed our experience and would recommend!! More

by MFMAHER17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2024

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you found our staff at Lynn Layton Chevrolet to be professional, helpful, and knowledgeable. Your recommendation means a lot to us! We look forward to welcoming you back for your next visit. Sincerely, The Lynn Layton Chevrolet Team

October 28, 2024

Dealership Rating
Employee Rating

I always get great service when dealing with lynn Layton and would recommend them to anyone looking for a great crew to go through when looking for a vehicle or service on their previous vehicle More

by dwh09holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the service you've received at Lynn Layton Chevrolet. It's fantastic to hear that you would recommend us to others. We look forward to assisting you again in the future whether you're looking for a new vehicle or service for your current one. Your support means a lot to us! Sincerely, The Lynn Layton Chevrolet Team

October 25, 2024

Dealership Rating
Employee Rating

Service department isn't reliable. I scheduled a 2019 Chevrolet Silverado for a check engine light on, struts and rear shocks, engine oil change, transmission oil change and wiper blad More

by motuelle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ben Thrasher, George Swann

Oct 28, 2024

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration, especially with the delays regarding your vehicle's repairs. We appreciate your patience during this time as it is clear we did not meet your expectations with our service department. Your feedback is valuable, and we assure you we are taking it seriously to improve our process. Please feel free to reach out to us directly if you have further concerns, and we hope to service you better in the future. Sincerely, The Lynn Layton Chevrolet Team

October 13, 2024

Dealership Rating
Employee Rating

Good folks to deal on top of everything definitely will be back and send customers More

by jamiesatterfield74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Shelton , Brittany Anderson

Oct 15, 2024

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We at Lynn Layton Chevrolet truly appreciate your support and are thrilled to hear that you had a positive experience. We look forward to seeing you again soon, and we’re grateful for any customers you send our way! Sincerely, The Lynn Layton Chevrolet Team

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