Belinda Frost
Belinda Frost at Spitzer Kia Cleveland

Belinda Frost

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.9
85 Reviews
4.9

85 Reviews

Write a Review

85 Reviews of Belinda Frost

October 21, 2025

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Employee Rating

Had an oil change done on my Lexus and other free service like wheel balancing which also comes with it,a great deal I would recommend cos my car runs like a brand new car,I’ll always recommend them if you w More

by okorokwonmecha
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2025

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Employee Rating

Spitzer service techs are the best. Rachel was my tech and kept me well informed of the progress. She went out of her way to assist this “mature” lady. Thank you!! More

by R&L S
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2025

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

October 16, 2025

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Service was excellent. They even washed my front window on the inside!!the dealership manager made sure l was satisfied with the service More

by Jkotsy1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Marullo

Oct 16, 2025

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

October 14, 2025

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Employee Rating

Losing oil, proved to dealer three times. Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test More

by KIMBUCKTWO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Freddy Mansour, Michael Mansour, Cory Brown, Carmella Gullas , Richard Montague, Darius Roberts , Tabitha Barowick

Oct 18, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 09, 2025

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Everytime I come here i have to sit for hours and they forgot to do my oil change that i had a appointment for at 3:00. More

by Dachellehayes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ely Rivera, Joshua Cole, Rachel Lewis , Richard Montague

Oct 12, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 07, 2025

Dealership Rating
Employee Rating

Belinda Frost is great to work with. She always is so responsive and takes great care us. More

by Mary O.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 08, 2025

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

October 03, 2025

Dealership Rating
Employee Rating

If you're really serious about buying a vehicle it truly is the place to be right there they're very courteous and they will help you More

by NUPANUP8642
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Hernandez, Emmanuel Sims

October 03, 2025

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I went to the dealership for my 10am appt and was taken right away! Excellent service! Got in and got out in a timely manner! And most importantly a friendly staff! More

by argkon15
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe , Rachel Lewis

Oct 03, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2025

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Employee Rating

Good freindly and person checking me in was fast friendly and explained everything well andproffesional More

by tpatricy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 04, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2025

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Employee Rating

They did a great job helping me out . I would recommend them to every one More

by DANFORTH8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

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