Belinda Frost was a pleasure to work with.
She made sure that I was taken care of twice.
She made sure that I was taken care of twice.
More
by Isaac
Service Price Transparency
Jul 23, 2025 -
Spitzer Kia Cleveland responded
Isaac, thank you for your positive review! We are happy to hear that Belinda could be of valuable assistance to you. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!
I, have been bringing my car to Spitzer KIA Car Service
located at 3414 Brookpark, Rd. Parma, Ohio for over 7 years for all my car needs. They have never let me down.
I recently had my car serviced at Sp
located at 3414 Brookpark, Rd. Parma, Ohio for over 7 years for all my car needs. They have never let me down.
I recently had my car serviced at Spitzer KIA on June 27,2025. I was there for a routine oil change and tire rotation.
Their service department is always friendly and my service adviser, that day was Belinda M. Frost, was incredibly helpful and explained everything clearly offered additional services for currant visit and my next visit with my car. Belinda,was very helpful, knowledgeable and professional. She was also very patient and addressed all my needs for my car. KIA's service adviser, also asked me if I was waiting for the car or do I need a ride home. My reply to Belinda was I am waiting for my car. She reminded me where the waiting area was and they have coffee and water available. By the time I walked to the waiting area, I received a text message from my service adviser, Belinda welcoming me to Spitzer KIA and if I have any questions to call her and her phone number.
I am always impressed with their professionalism and Excellent Customer Service I highly recommend this dealership for all your Car Service Needs.
The dealership staff is professional, knowledgeable and they do an Excellent job.
Christine B.
More
by christineblaut
Service Price Transparency
Jul 08, 2025 -
Spitzer Kia Cleveland responded
Christine, thank you for your amazing review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Belinda provided you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
Belinda has been wonderful to work with in service.
She always takes care of me and my son Liam.
She always takes care of me and my son Liam.
More
by Mary O.
Service Price Transparency
Jun 12, 2025 -
Spitzer Kia Cleveland responded
Thank you for sharing your positive review, Mary! We are so glad that she consistently provides you and your son with top-notch service. Our guest's safety and satisfaction are our utmost priorities and we hope to see you again the next time you are in need of automotive service.
Pretty friendly staff that are there to help you through
the process of getting your vehicle serviced
the process of getting your vehicle serviced
More
by carlosestevez43
Service Price Transparency
Jun 05, 2025 -
Spitzer Kia Cleveland responded
Thank you for your positive review! We are glad that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Love my Kia ….
Spritzer Kia has a wonderful service dept ! Belinda Frost always goes above and beyond with her customer service ! Makes you feel part of the Kia f
Spritzer Kia has a wonderful service dept ! Belinda Frost always goes above and beyond with her customer service ! Makes you feel part of the Kia family ….. Kerry Parma Ohio
More
by sblueyedevil
Service Price Transparency
May 28, 2025 -
Spitzer Kia Cleveland responded
Thank you for sharing your wonderful review, Kerry! We are thrilled that Belinda and the team consistently provide you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities and we hope that you continue to choose us for all of your future automotive needs!
We had a great experience with our recent service
appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional.
appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. We were very satisfied.
More
by colemae
Service Price Transparency
Apr 11, 2025 -
Spitzer Kia Cleveland responded
Thank you for your wonderful review! We are so glad that Rachel kept you and your husband well informed throughout your recent service visit. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
I recently picked up a nail in my sidewall.
It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, B
It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, Belinda.
More
by pgr
Apr 08, 2025 -
Spitzer Kia Cleveland responded
Thank you for sharing your positive experience with us! We are glad that Belinda took exceptional care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.
The man was very professional and very knowledgeable
about the van. Everything was done in a timely matter.
about the van. Everything was done in a timely matter.
More
by Jasmineg0728@gmail.com
Service Price Transparency
Apr 08, 2025 -
Spitzer Kia Cleveland responded
Jasmine,
Thank you for your kind review! We are pleased to hear that our team provided you with quality and efficient service throughout your visit. We hope that you continue to choose us for all of your future automotive needs!
The staff were nice and attentive.
The people that helped me were great and were able to get me in the car I wanted!
The people that helped me were great and were able to get me in the car I wanted!
More
by kaylintloper
Mar 10, 2025 -
Spitzer Kia Cleveland responded
Thank you for sharing your positive experience with us! We are glad that our team was both kind and helpful. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!
George Woods was the type of salesman I was looking for.
My son was a first time car buyer and George made the process smooth even in sub zero weather. He was out there starting cars, scraping windows to
My son was a first time car buyer and George made the process smooth even in sub zero weather. He was out there starting cars, scraping windows to make sure my son could see the car. So awesome. George, you are my new go to! Thank you.
More
by Kevin McLaughlin
Feb 21, 2025 -
Spitzer Kia Cleveland responded
Kevin,
Thank you for taking the time to write this amazing review. Congratulations on the purchase of your sons new vehicle, we are honored that we were able to make his time worth the drive to our dealership. George will also be overly excited to hear you were so pleased with his wonderful customer service. We look forward to the next time we service your needs.