Belhem Cummins

I love my Kia. MASON FROST is a trust- worthy realtor and so very helpful MASON FROST is a trust- worthy realtor and so very helpful More

Report | Print

Worst customer service experience ever! Acted like I had to buy their car, as if I don’t have a choice. Discriminated against me because I’m female. Immediately told me, “I would have to pu Acted like I had to buy their car, as if I don’t have a choice. Discriminated against me because I’m female. Immediately told me, “I would have to put my husband on the loan since he was on our other car loan we have” even though they hadn’t ran my credit yet. That is not a law in the state of Arizona. I pushed for them to do the loan with just my name. I have plenty of income. More

Report | Print

What a nightmare!!! NEVER BUY ANYTHING FROM THIS PLACE!!! The car salesmen started calling and harassing us over the phone the next day after we left this horrid place, because he was angry he lost the sale The car salesmen started calling and harassing us over the phone the next day after we left this horrid place, because he was angry he lost the sale after we walked out. I had to block him in my phone. He left angry filthy threatening voice messages. I have actually files a police report against him. When I called the general manager of the dealership to report it, he was rude and acted like he could careless. (I assume this is the norm at this place). Originally my wife and I had drove 65 miles across town to go look at a new KIA Nero EV, that they had on their website at this Sands KIA. We had called and talked to the salesman 2+ days prior and scheduled a day and time to come in and look at this new car. In the end, everything he told us was a complete lie. The salesmen turned into a complete psycho after we decide not to buy a car there. When I had called 2 days before this to get information about the vehicle, he told me the car comes with a level 2 charger already....it does not!!! The salesmen lied over the phone and told us that KIA gives you a 220v charger with a 3 prong dryer plug on it to charge the car. I asked this specifically, because we hired an electrician to install a new dedicated 50 amp 220v level 2 outlet in the garage. We tried looking up all the information on KIA's website, which did not state anything in detail, so I took this ignorant salesman's word.....big mistake! What you actually get, is a standard 110v trickle charger that take almost 3 days to charge the car. This is something no one would ever actually use, unless you don't actually plan on driving the car for 3 days. Be warned, this dealership will tell you anything just to sell you a car. They have no interest in what they sell, do not know anything about what they sell, and all they care about is getting your money. It is obvious that the management at this KIA dealership are the ones that set this deceptive car selling practice. I guess they think running the place like a shady used car lot is how you do business. They use every scam and lie that car dealers are known for, that make you hate car salesmen and car shopping. The list of negatives was endless at this place. Hidden prices and made up prices on all kinds of crap. Charging you $800 for an electric vehicle 1 year registration that only actually cost $32 in our state in reality. Charging you $1500-$2500 for so called dealer added equipment IE: Door guard, muffler bearings, blinker fluid, Johnson rods....lol. They lied about the real price of the car initially, telling us one price over the phone, and saying they are giving us all the factory discounts on the vehicle. In fact, they were adding 8k+ on top of the advertised price from their website. This is your typical crooked old school car sales game. I guess they must think everyone is as stupid as the people working there. I guess if you drop out of high school, and Walmart will not hire you, Sands KIA will hire you as one of their thug sales people. One of the most vile experiences ever! To top things off, when we tried to leave, they had parked a car directly in front of ours so we could not get out of the parking space. Then they could not find the keys to move it, an old trick they do so that you can't leave the dealership without them having their sales manager come out and try to save the botched and lost sale. If you have ever seen the movie "Something about Mary" the sales manager looked just like Matt Dillion's character in the movie with the ridiculous mustache and giant teeth. It's no wonder people would rather get a root canal over going to a car dealership. They are clueless morons at this place. Kia should be ashamed of themselves for letting this crap dealership even sell cars. We drove to a different dealership right after we left this awful place and bought the same exact car for thousands less and without the horrific experience. More

Report | Print

Kia of surprise is the place to take your vehicle. Superb customer service, very helpful in explaining what is needed. They estimated my job would take 90 minutes, it was completed in 60 minutes, with a free customer service, very helpful in explaining what is needed. They estimated my job would take 90 minutes, it was completed in 60 minutes, with a free car wash. I definitely will take my car there, again. If I could give 50 stars, if would. Keep up the good work team, that is what consumers need. Thanks to Derrick, who was my service rep. Much love More

Report | Print

Great experience Normally I dread going into a dealership but Belhem changed that. Belhem was great to work with. She listened to what was important to me and didn’ Normally I dread going into a dealership but Belhem changed that. Belhem was great to work with. She listened to what was important to me and didn’t try to sell me something I couldn’t afford. I will definitely be referring friends and family who need vehicles. More

Report | Print

Belhem Cummins Belhem has gone above and beyond I bought five cars and she spent time on all five to show me what I needed to do my daughters bought 2 my granddaug Belhem has gone above and beyond I bought five cars and she spent time on all five to show me what I needed to do my daughters bought 2 my granddaughter brought 2 my boss bought 2 and my best friend bought one and they all loved her More

Report | Print

Belen Cumming and Nick Anderson, my two favorite people! My experience with Sands Kia has been a positive one. My family and I have purchased several cars from Belhem and will continue to do so. We love wo My experience with Sands Kia has been a positive one. My family and I have purchased several cars from Belhem and will continue to do so. We love working with her. She is trustworthy and listens to what our needs are. We love her upbeat personality and how down to earth and approachable she is. She is great with follow up. Overall a great salesperson and our go to with any car needs we have. We recommend her to any of our friends that are looking to purchase a vehicle as we want them to have a positive car buying experience like we've had. Now our go to Service guy is Nick Anderson. He, also, is a great to deal with. He is great at explaining what each service entails and never tries to take advantage of you. He is always willing to work with you and that is appreciated. He is our go to for our service needs. More

Report | Print

Belhem Cummins is my go to sales agent! The most important thing to me when I'm making a purchase is Trust. Belham is exactly who I trust. I and my family members and friends have all bought The most important thing to me when I'm making a purchase is Trust. Belham is exactly who I trust. I and my family members and friends have all bought vehicles through her. Every one of us has been impressed with her honesty and her diligence in finding us the right car. Anytime someone tells me they're looking for a car she's the first person I give to them. Whether it's new or used Belhem makes the effort to get you what you want! In addition, their service department is outstanding. Stephen Sanchez never lets me down. Again it is trust that brings me back. More

Report | Print

Bell is the BEST! We have purchased 2 Kia Souls from Belhem Cummins. She is by far the best Sales person at this dealership. We will be back again! We have purchased 2 Kia Souls from Belhem Cummins. She is by far the best Sales person at this dealership. We will be back again! More

Report | Print

Best Dealership and Service We have been working with Sands Kia for a number of years purchasing a total of six cars from the dealership. They have been consistent with the servi We have been working with Sands Kia for a number of years purchasing a total of six cars from the dealership. They have been consistent with the service provided. Belham Cummins has been our sales person through all of our transactions. She is very professional, courteous, friendly, caring, and very respectful of our needs. She answered all of our questions and provided the very best in customer service. We would not see anyone else because in our opinion she is “perfect”. Kyle provided us with the best possible price, loan rate, and was helpful in making our decision and he also was very respectful. Herb was our finance manger who walked us through the paperwork. He did not try to push us into additional fees, i.e. Gap coverage, extended warranty, etc. and that was very much appreciated. Even though we did not interact with the service department, since we have purchased six cars from Sands Kia and have worked with the service department, we would also like to commend Steven Sanchez in the service department. He is efficient, accommodating, friendly, and give the best possible advise on the cars service. We just want to thank everyone at Sands Kia for making us feel welcome and respected. They are all professional, knowledgeable, friendly, and caring. Thanks to all at Sands Kia. More

Report | Print