Becky Troutman
Becky Troutman at St Charles Nissan
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Becky Troutman

Sales Manager

St Charles Nissan

5625 Veterans Memorial Parkway
St. Peters, MO 63376

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4.6
19 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

4.6

19 Reviews

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19 Reviews of Becky Troutman

April 15, 2025

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Employee Rating

Absolute worst & most unprofessional dealership I've ever worked with! Just now got the title to a car I purchased in October & to them it's "a simple clerical error." I'll NEVER buy a Nissan again, will b More

by Kris Alley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sid Kahn , Rhonda Chapman

Apr 17, 2025

St Charles Nissan responded

Mrs. Alley and her husband purchased a Nissan from us. We gave them the Certificate of Origin and they were able to register their vehicle on time, within 30 days. Due to a clerical error on our part, the lien was placed incorrectly and when we found out about it we sent the appropriate paperwork to the state of Missouri to correct it, right away. As we all know, sometimes it takes the State of Missouri Department of Revenue some time to sort thru title issues. We were prompt in responses to the Dept of Rev and to Mrs. Alley. We did everything in our power to expedite this title. It truly was a simple typo, which unfortunately has to go thru many steps at the Dept of Rev. We would love Mrs. Alley to come in to discuss her level of dissatisfaction. We truly wish her the best.

Apr 17, 2025

Kris Alley responded

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Apr 17, 2025

Kris Alley responded

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April 08, 2025

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Recent new car buying experience was excellent with both Paul and Pam. From initial test drive, purchase experience, and a follow up service for more accessories. Communication was excellent and convenien More

by bgood3
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Apr 09, 2025

St Charles Nissan responded

Thank you for your kind words! We're thrilled to hear that your experience at St. Charles Nissan was excellent from start to finish. Paul and Pam will be so happy to hear your feedback. We look forward to assisting you with any future needs!

February 05, 2025

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Growing up I never thought I would one day drive a new. Today I can finally say Ron Martin put me in a new car and he went above and beyond for me. More

by cecillowe69
Sales Price Transparency
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Recommend Dealer
Yes
Feb 05, 2025

St Charles Nissan responded

We're so happy Ron could help make your dream of owning a new car come true. Enjoy your new car from St. Charles Nissan!

February 04, 2025

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Ron was super helpful in finding the car for me. I was able to get a beautiful car for a great price! I’m very happy with my new car and the customer service I received! 10/10 More

by alln9r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Low, Ron Martin

Feb 05, 2025

St Charles Nissan responded

Thanks for the great feedback! We’re so glad Ron helped you find the perfect car at a great price! Enjoy your new ride!

January 26, 2025

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We bought our 4th Nissan from St Charles Nissan and Ron Martin was our salesperson. The process was simple & stress free. 5 stars just isn't enough for Ron and the dealership. We highly recommend them and More

by DGY13
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Trade-in Experience
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Recommend Dealer
Yes
Jan 27, 2025

St Charles Nissan responded

Thank you so much for your amazing review! We’re honored to have earned your continued trust and are thrilled to hear that Ron made your experience so smooth. We truly appreciate your recommendation and look forward to helping you with any future car needs at St. Charles Nissan!

August 27, 2024

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Jeffrey Morris answered all my questions annd addressed my concerns. I felt well taken care and his main concern that I was getting the exact car I wanted and that I would be happy with it. The experien More

by Fundog
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Recommend Dealer
Yes

August 17, 2024

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We will see how things turn out on the repairs of the 2016 Ford truck More

by swaringen679
Recommend Dealer
Yes

May 26, 2024

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Josh was great to work with and I will definitely look to work with him in the future !!! Made the experience what I was looking for. Thank You very much !!! More

by amadomedinajr01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Less , Joshua McEwan

May 28, 2024

St Charles Nissan responded

Thanks so much for the great review!

December 29, 2023

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Very friendly atmosphere and very helpful on making your decision buying simple and unstressfull. Would definitely recommend purchasing any Nissan products at this dealership. More

by grehen1950
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mitch Riordan, Lamont Hawthorne

July 08, 2023

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Employee Rating

Several months ago I wandered in to Saint Charles Nissan just to look at new Frontiers. Greg Winters was there to help. Even though I told him I was not near ready to buy, he still took the time to show me More

by reevesmc
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Anna Laws, Greg Winters

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