Becky Kline
Becky Kline at W&L Subaru

Becky Kline | Page 26

Sales Representative

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
316 Reviews
4.8

316 Reviews

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316 Reviews of Becky Kline

December 12, 2019

Dealership Rating
Employee Rating

Awesome customer service! Every employee that I came in touch with was pleasant and helpful. From the very first contact til I drove my new Forester away, they were professiona More

by bakerdianel53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck , Mike Bingaman, Shaunda Zeigler

Dec 13, 2019

W&L Subaru responded

Thanks so much Diane, it was our pleasure helping you! The Disney fanatic who showed you how to use your electronics was Kevin, and I'll let him and the rest of the team know of your kind words! Thanks again!

December 12, 2019

Dealership Rating
Employee Rating

Good experience Got a great car, great service and perfect guidance in the purchasing process. I was looking for a good quality, safe car and found what I needed. More

by margarete.hhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaunda Zeigler

Dec 13, 2019

W&L Subaru responded

Thank you for taking the time to post this! We appreciate your business!

December 03, 2019

Dealership Rating
Employee Rating

organized, smooth - no pressure Ms Gallo and Mr. Long replied to my email - answered my questions and set up and appt time that was convenient for me. Ms Kline called me the day b More

by lucy0449
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Gallo , Kim Rorke, Shaunda Zeigler, Kevin

Dec 13, 2019

W&L Subaru responded

Thank you so much for taking the time to review your experience here! I will let everyone know of your kind words! If you need anything else, just let us know!

December 02, 2019

Dealership Rating
Employee Rating

repairs You do great work and are always kind and have a great loaner policy. However, you have charged me for work that was not necessary in the past includi More

by kauffmans0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ken Heim

Dec 03, 2019

W&L Subaru responded

Thank you for the feedback. I noticed that your most recent service visit on 11/26/19 was a free audio speaker repair, which you were not charged for and which did not involve oil leaks or brakes, so please let us know if your review refers to a prior visit and we will be happy to look into it for you. In general though, we like to err on the side of customer safety, and so we let you know about any issues we find. It is then up to the customer to decide if they want it fixed. Since most cars we sell and service are used by families (many with small children), we believe the right thing to do is to let customers know about *any* oil leak. Regarding brake fluid, it actually does need replaced at regular intervals: every 30,000 miles according to the manufacturer's maintenance booklet in your glove box. Check here for an image from a current model year maintenance booklet --> (https://www.flickr.com/photos/92035321@N06/49159040077). If you have any other concerns or questions, just let us know, 570-473-3432. Have a great day.

November 28, 2019

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Employee Rating

Caring salesperson Our salesperson was detail-focus & reassuring that all questions & concerns were answered. Also we have been scheduled for electronic indoctrination w More

by vwnvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaunda Zeigler, Subaru electronics docent. Not sure of his name, maybe George ?

Dec 02, 2019

W&L Subaru responded

Thank you for submitting this review! It was our pleasure helping you!

November 18, 2019

Dealership Rating
Employee Rating

Friendly and helpful to allow me to make the most informed decision of my newly purchased vehicle. Becky Kline did not push me to buy. I knew what I wanted and she added More

by cindymaei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Donna Gallo , There was a gentleman who showed me how everything works and helped me set up my personal settings. He was kind and helpful as well.

Nov 20, 2019

W&L Subaru responded

Thanks Cindy! It was our pleasure helping you!

November 08, 2019

Dealership Rating
Employee Rating

Never received a update until I callef The loaner was not. The quality of vehicle we purchased. We had to call service to find out what was going on. This was the second time vehicle was i More

by holdrencl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 08, 2019

W&L Subaru responded

Thank you for the feedback. I apologize if you did not have an excellent experience in our service department. If there is anything I can do for you to turn your experience around, please let me know. My name is Rob, 570.473.3432.

November 05, 2019

Dealership Rating
Employee Rating

5th Car Purchased at this car dealership Becky Kline has been our sales representative at W & L Subaru for at least 10 years. She is very customer focused. and works to meet your needs in pur More

by tconlin454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaunda Zeigler

Nov 05, 2019

W&L Subaru responded

We really appreciate all of your repeat business over the years! Thanks!

November 05, 2019

Dealership Rating

Very professional. Nice place. Professional and friendly people.I was not very happy with the deal I got for my used car. Buying the car in that place was please. More

by dkolbik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaunda Zeigler

Nov 05, 2019

W&L Subaru responded

Thank you for the feedback. I am not sure I am reading your post correctly, but if there is anything else I can do to help just let me know. My name is Rob. 570.473.3432. Thanks again, and have a great day.

October 31, 2019

Dealership Rating
Employee Rating

Becky, Shaunda and W&L Subaru make car buying easy. Becky and Shaunda made buying a new easy. Good trade in value and price on new Impreza. New spacious facility. Had the car we wanted in stock. More

by larrysfca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaunda Zeigler

Nov 05, 2019

W&L Subaru responded

Thank you!

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