Becky Barruss | Page 13

Buyer Beware Says you HAVE to buy a MultiGuard package that costed me $2700 that I told them I did not want 5 times. Takes advantage of excited customers, signatures done on a tablet, and gives you a USB that costed me $2700 that I told them I did not want 5 times. Takes advantage of excited customers, signatures done on a tablet, and gives you a USB for you paperwork. They will not return calls or emails trying to disgust my broken truck after 4 days owning it, and getting information about my warranty. Told me I shouldnt have to pay for the expense of it, and now nothing. If you buy from here make sure you know what paper you are signing in the finance department. Never saw any paper that was on the USB drive. Hard lesson learned for me. More

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Bait and switch!!! Don't believe the online advertised price!!! Drove over 4 1/2 hours to buy a 2019 f350 advertised price of $73k ....by the time they undervalued my trade by $8k (offered $20000 kbb fair price!!! Drove over 4 1/2 hours to buy a 2019 f350 advertised price of $73k ....by the time they undervalued my trade by $8k (offered $20000 kbb fair value $28000) and their reconditioning fees of over $5000...yes you read that right $5000 for reconditioning and regular taxes the price was right at $90000!!! After 20 mins of back and forth they went to $81000. So essentially took off their fees but still was offering not near fair value for my trade! Please for your sake don't believe any of the 5 star reviews on here. I don't know where they came from unless they were paid or are family members of people that own it or work there, and again don't believe their online prices they don't mean a thing! More

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Sold me a car at the end of november. The car started giving me problems and this place did literally nothing to help me out other than gave me options that pretty much said xxxx off. Watch your back wor giving me problems and this place did literally nothing to help me out other than gave me options that pretty much said xxxx off. Watch your back working with these people. More

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This dealership screwed my boyfriend out of $9000, sold him a car with electrical problems & is now refusing to help at all. “take it to a mercedes’ delearship” is what he was told. not only are they disr him a car with electrical problems & is now refusing to help at all. “take it to a mercedes’ delearship” is what he was told. not only are they disrespectful & rude for the way they bluntly spit in his face but even when i called to ask how driving less than 1000 miles decreases the value by over $3500, the lovely financing manager hung up on me. they also marked the car he traded in up over $6000 & did no work to it AT ALL. i could not imagine working with such awful people, nor could i imagine feeling good knowing i took $9000+ out of a 25 year old man’s pocket who was nothing but respectful. More

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The salesman Joe made the deal happen for me on a vehicle that I had been waiting to get for a few years by sending me more photos of the truck I requested he made it easy for me to make my decision to buy i that I had been waiting to get for a few years by sending me more photos of the truck I requested he made it easy for me to make my decision to buy it from him very upfront honest guy to deal with and very pleased. More

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No follow up or apparent interest in selling me a car. Unbelievable sales management. Had interest, money, good quality trade in,. I feel that during a time of Covid distancing with a dealership 60 miles Unbelievable sales management. Had interest, money, good quality trade in,. I feel that during a time of Covid distancing with a dealership 60 miles from my home, this was certainly a missed opportunity. More

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Service sales and finance manager and the supervisor they are so irresponsible when I looking for a car they are you trying to buy car the sales guy was on my xxx calling body body once you purchase a car n are so irresponsible when I looking for a car they are you trying to buy car the sales guy was on my xxx calling body body once you purchase a car nobody wants to answer any phone calls to take care of you we ask to speak to any person and live message and voicemail and they never called back More

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Mike Floyd worked with me the whole time with his car he was very nice and professional was very nice and professional More

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Mike was my salesman and he was constantly in touch with me sending me pictures keeping me up-to-date about the sale and delivery of my car! Five stars me sending me pictures keeping me up-to-date about the sale and delivery of my car! Five stars More

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Joe B was very helpful in our used car search. He was patient while we test drove the car and helped us in getting it cleaned and serviced quickly. We are very pleased with our purchase. patient while we test drove the car and helped us in getting it cleaned and serviced quickly. We are very pleased with our purchase. More

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