Basit Bhurgri

Buyer beware!!!!!! READ BEFORE YOU BUY!!!!! Back in the beginning of April I decided to buy a truck. I went in to 405 and found a low mile f160 only 50k on her. Loo READ BEFORE YOU BUY!!!!! Back in the beginning of April I decided to buy a truck. I went in to 405 and found a low mile f160 only 50k on her. Looked straight and clean. Picked it up drove it home got home and I smelled oil so I looked and it was wet on the underside of the engine that and I could hear a tick almost like an exhaust leak. I called and they said it was prob residual from when they changed the oil pan gasket. But to bring it in and they will clean it off. So I drove it back in. Btw I live 35 miles away. They cleaned it off and told me the tick in the engine bay was reverb from the muffler and it needed to be replaced. No biggie I already bought a flow master for it anyway. I put the flow master in still had the tick. Still had the oil smell and wetness. It also had a vibration in the rear that that I originally thought it was the super cheap tires they put on it but that was also a first upgrade and the vibration was still there so I paid to take it to Ford for a second opinion. Turns out the oil pan was still leaking. As well as the rear main seal, valve cover and timing cover. The rear wheel is warped causing the vibration they said the engine tick was internal which I already suspected. Not only that but they said my rear brakes were going to need to be replaced soon yet the inspection 405 showed me stated my brakes were at 80% still. Luckily it had dealer warranty so I dropped it off to them only 2 weeks after I got the truck on my way to head for vacation. I called them later that week and they said they were going to fix the oil leaks but not the warped wheel. I asked about the tick and was told that their tech said it was the muffler. I said that's funny as I already replaced the muffler and ford says it is internal. They said oh I'll have them look at it again. A few weeks into them having my truck they say the tick was from a spark plug and I can pick up the truck Monday. Monday comes I call them and am told that the plug backed itself out again and that it is a bent valve and needed a new engine. I'll said the truck is low miles and I don't want a salvage or used engine. I was told not to worry they will get a remanufactered engine. So now they have had the truck for a month and a half. And am told I will have my truck in time for the holiday weekend. The day I am planning to pick it up I am told the new engine is leaking oil from the head gasket and they need to possibly warranty that engine. They put me in a little 2006 crv (I bought a truck for my kids and my dogs) I ended up having to fix the aux power jack in it for our trip as it didn't work since they said they had a vw suv for me to use but after driving half way there they told me it had issues and I couldn't use it. After a few weeks of taking the head off and verifying it was bad at a machine shop they end up sending the engine out for the replacement one. I told them I was over it and they needed to make it right so they ended up running my credit (which I never authorized or signed anything authoring them to do it) and they asked if I would be able to put money down on a different truck. Fast forward to them having my truck for 2 1/2 months. The new engine comes in. They have me in this giant Toyota truck like I said I have a family and dogs and needed a truck. The truck had popping and clanking ball joints which I eventually took back to them do to the unsafe nature of it. They get the new remanufactered engine installed and are trying to get it running smoothly. I said ok keep me posted. A few days later I call them (they never call back) I speak to someone working there to get an update and he had the attitude that I was annoying him. Mind you I have not once yelled at them. Not once lost my cool. I said to him I've waited 2 1/2 months so me calling every couple days for an update isn't a big deal. He said no but it slows us down. Pretty sure he isn't the one doing the work and that was a service advisor job to speak to customers. After being hung up on I drive in there and see the truck getting worked on and am told a few more days. That day comes and goes. Then I call again and am told the new engine has 2 cylinders with no compression so that remanufactered engine is also bad. So now there is supposed to be a new engine coming in. I am doubting they are truly remanufactered engines but actually from a salvage yard but time will tell when I get the truck and the paperwork and warranty on the engine they eventually put in. Oh ya. They have had the truck now for over 3 months and haven't heard anything in a couple weeks. I called and was told they would call me back but I'm not holding my breath. So moral of the story... Buyer beware!!!!!! Almost forgot. Their detail job consists main of just a wash and vac. I had to shampoo my truck 3 times to get it clean on the inside... More

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Super quick and easy This is the second car we have purchased from 405 motors. Both cars were Toyota's and we got both for awesome deals! Low mileage and you just cant bea This is the second car we have purchased from 405 motors. Both cars were Toyota's and we got both for awesome deals! Low mileage and you just cant beat the price!! Basit was SUPER accommodating, friendly and put up with us haha! Hopefully we don't need another car for a while but when we do, were definitely coming back here! More

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Easy and professional! My husband and I drove up from Tacoma to look at a Honda Pilot. We were surprised how low-pressure and easy going the dealership was. The staff was so My husband and I drove up from Tacoma to look at a Honda Pilot. We were surprised how low-pressure and easy going the dealership was. The staff was so helpful and we were test driving a few minutes after arriving! We drove our new Honda Pilot home the same day! All the cars were extremely clean and we were free to walk the lot without a salesperson in tow. More

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Trade in and buying new used vehicle We bought a used car from 405 in December. It was frought with problems. They offered a generous trade in value so that we were able to purchase anoth We bought a used car from 405 in December. It was frought with problems. They offered a generous trade in value so that we were able to purchase another vehicle that we are more than pleased with. The staff were always very welcoming and kind. We would recommend this dealer to anyone for their honesty and good customer relations. More

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Best car for the price They had the car I was looking for at the best price I could find. Easy to deal with, and they did the work promised in the timeframe they committed They had the car I was looking for at the best price I could find. Easy to deal with, and they did the work promised in the timeframe they committed to. More

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Amazing Service From the moment I walked in the door to the moment I left with a car, I felt like a part of the family. Everyone was nice, helpful, smiling, and welc From the moment I walked in the door to the moment I left with a car, I felt like a part of the family. Everyone was nice, helpful, smiling, and welcoming. Classy cars, classy people!!! More

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HIGHLY RECOMMEND THIS DEALERSHIP! My husband and I replaced our 21 year old car, with a 2016 Toyota Camry recently. We had zero pressure. We were met with friendly, helpful staff. Thei My husband and I replaced our 21 year old car, with a 2016 Toyota Camry recently. We had zero pressure. We were met with friendly, helpful staff. Their listing on the internet was FAR LOWER than others listed at other dealerships. This car had 18,000+ miles and was thousands less than other cars with up to 42,000 miles. It looks brand new inside and out and is still under warranty. We loved their expertise, helpfulness and we were in and out with our "new" car in such a short time. The process was smooth and we were given more than a fair value for our very old car. I would HIGHLY recommend this dealership! More

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I wish every dealer was like 405 Motors! Really enjoyed my experience buying from 405 Motors. Great sales team, when you read other reviews that say "No pressure" they really mean it. For a u Really enjoyed my experience buying from 405 Motors. Great sales team, when you read other reviews that say "No pressure" they really mean it. For a used car dealer you always assume quality is lacking and that cannot be farther from the truth. Every car was detailed, clean and honest. The prices are fair and purchasing was simple. I wish every car dealer was like 405!. If I ever need another vehicle I will be calling them. Thank you so much 405 Motors. More

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My 1st Used Car Purchase I've always bought "new" cars all my life.. I usually drive them for over 10 years and then get then next. I recently found myself in a situation wh I've always bought "new" cars all my life.. I usually drive them for over 10 years and then get then next. I recently found myself in a situation where I quickly needed a vehicle, but was tired of the "new car" sales dance that you do with big dealerships.. My mother in law suggested the place where she had purchased her "new USED" car purchase a few years back. .. 405 MOTORS in Woodinville.. I reviewed their inventory online and was intrigued by a model they had that was several years older but ONLY had 11K original miles on it.. it was in great condition at a VERY fair price.. My husband an I went to see it, test drive it.. and walked away elated-- not only because I had a fantastic new car at a great price, but because I had the most pleasant, non-nauseating experience I've ever had purchasing a car. I specifically remember saying to my husband as we were leaving.. "wow, that was the best place I've ever been to." We were honestly in/out within maybe 1.5-2hrs tops.. and that was with several customers visiting them on a busy Sunday. A family run, warm and welcoming bunch.. ABSOLUTELY NO-PRESSURE.. They let you browse and test drive to your heart's content without having to waste your time or theirs with needless pressure and hounding.. Even the financing part was a breeze.. fast, efficient and painless. They even took care of the few things I needed done very quickly. They purchase quality cars with LOW MILEAGE.. and if that's what you're looking for in a future vehicle I would HIGHLY RECOMMEND you checking them out for yourself. I personally worked with Ken, Bari and Basit.. but the entire family was very warm and inviting.. I will DEFINITELY RETURN and send more friends and family their way for our new used car needs. More

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Excellent low pressure buying environment. This is where you want to go to buy a car! Excellent customer care in both the sales and service department. It was my first time buying a car and I d This is where you want to go to buy a car! Excellent customer care in both the sales and service department. It was my first time buying a car and I did not feel as nervous and I thought I would feel. they really ensure that you understand everything before you sign. I got an excellent price on my 2004 BMW 325xi. They personally addressed any issues that it had and set me up with a great extended warranty should an issue arise. Highly recommend buying a car from this place. They even have free snacks! More

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