Basil Uqdah
Basil Uqdah at Mazda of Roswell

Basil Uqdah

Finance Director

Mazda of Roswell

11185 Alpharetta Hwy
Roswell, GA 30076

4.8
224 Reviews
4.8

224 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

21 yrs, 10 mos

224 Reviews of Basil Uqdah

October 26, 2024

Dealership Rating
Employee Rating

My first contact with the dealership was with Jada Scott. SHE IS AMAZING! She answered all of my questions, walked me through the buying process, put me in contact with the people I needed, I am ultimatel More

by jbloodworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Alvim, Jada Scott

Oct 28, 2024

Mazda of Roswell responded

We're delighted to hear that Jada made your experience at Mazda of Roswell so fantastic! Enjoy every moment with your new Miata, and thank you for choosing us!

October 11, 2024

Dealership Rating
Employee Rating

Bahar has been great to work with over these past months. Bahar consistently followed up with me from the time I received their website. She was attentive and provided great customer service. More

by antwanelee12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Mazda of Roswell responded

We're delighted to hear that Bahar provided you with such attentive service at Mazda of Roswell. Thank you for sharing your experience!

October 05, 2024

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Employee Rating

Courteous and friendly. Appreciate the low pressure sale. We got a great car. Thank you More

by jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bahar Hamidizadeh

Oct 07, 2024

Mazda of Roswell responded

Thank you for trusting the Mazda of Roswell team with your business, Jon! We appreciate the positive feedback and hope you enjoy your new vehicle!

September 27, 2024

Dealership Rating
Employee Rating

Elijay is a very good salesperson, the communication and clarity on the pricing and support till we bought the car. Highly recommend. More

by Satish Bhoi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Alvim , Elija Cole

Sep 28, 2024

Mazda of Roswell responded

Hi Satish, we're delighted to hear that Elijay provided excellent service and clear communication at Mazda of Roswell. We appreciate your recommendation and see you again! Enjoy your new ride!

September 15, 2024

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Employee Rating

Nice staff. A lot of young professionals who would benefit from being paired with tenured staff that really understand the product. Lack of customer parking was More

by mara.dodson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Torres Ortiz , Elija Cole

Sep 16, 2024

Mazda of Roswell responded

Mara, thanks for your feedback! We appreciate your suggestions and will work on improving the areas you mentioned. Please don't hesitate to reach out if we can be of service again in the future! - The Mazda of Roswell Team

August 31, 2024

Dealership Rating
Employee Rating

Mazda of Roswell is a professional and customer friendly dealership. I would recommend to minimize the Sales Reps though. Very confusing in the buying process with over 6 sales reps contacting me! In Sal More

by mechasdavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2024

Mazda of Roswell responded

Thank you for sharing. After reviewing your account I think this is one of our success stories. Every client is assigned a business development rep, a product specialist and as needed you communicate directly with your sales manager when you have pricing questions. And to make sure everything went well during your purchase and you transition well to service our Brand Ambassador follows up afterwards. It looks like you tagged some people that do not reflect in your communications records in our CRM. We will meet with them to ensure they are communicating appropriately and to see why they were tagged in during your purchase. We work really hard to improve our process consistently to make sure our clients are taken care of but also its a smooth and efficient process. We hope your input makes a positive impact.

August 29, 2024

Dealership Rating
Employee Rating

Andrii was really great, knowledgeable and helpful, thank you guys for all your hard work More

by Aleksandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrii Bondarenko

Aug 30, 2024

Mazda of Roswell responded

Aleksandra, thank you for the fantastic feedback! Andrii & the team hope to see you again next time here at Mazda of Roswell!

August 26, 2024

Dealership Rating
Employee Rating

I was pleased with the whole experience of purchasing a new car from Mazda of Roswell. My salesperson Alan was knowledgeable, professional, & respectful of my needs—& not at all pushy. More

by mlwilson285
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deanthony Mitchell , Alan Rice

Aug 27, 2024

Mazda of Roswell responded

Thank you for sharing your positive experience with us here at Mazda of Roswell! We're glad to hear Alan provided knowledgeable & respectful service and we hope you enjoy your new vehicle!

August 24, 2024

Dealership Rating
Employee Rating

Andrii Bondarenko was my salesperson and he was a pleasure to work with. Everyone I met at Mazda of Roswell were friendly, helpful and professional. Great car-buying experience for me! More

by gcarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bahar Hamidizadeh, Andrii Bondarenko , Israel Thompson

Aug 26, 2024

Mazda of Roswell responded

Thank you for sharing your positive experience! We're delighted to hear that Andrii and the team at Mazda of Roswell made your car-buying process enjoyable. Enjoy your new ride!

August 12, 2024

Dealership Rating
Employee Rating

Alan was very professional and knowledgeable. If I texted with questions after my 1st visit he responded quickly with an answer. He made the process very seamless. More

by mlwilson285
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Rice

Aug 13, 2024

Mazda of Roswell responded

Thank you for sharing your experience! We're glad to hear Alan provided you with professional and knowledgeable service here at Mazda of Roswell. Enjoy your new ride and please don't hesitate to reach out if there's anything else we can do for you!

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