Basel Abbas | Page 2
Sales Experience Manager
Mercedes-Benz of Grapevine
1300 Texan Trail
Grapevine, TX 76051
21 Reviews
Write a Review21 Reviews of Basel Abbas
January 11, 2024
Our car buying experience at Mercedes-Benz of Grapevine was, by far, the best we’ve ever had! Our sales rep, Basel Abbas, went above and beyond to ensure we got the car we really wanted. He was very friend was, by far, the best we’ve ever had! Our sales rep, Basel Abbas, went above and beyond to ensure we got the car we really wanted. He was very friendly, quick to respond, honest, and fair. We were buying from out-of-state, and he ensured that we had all of the information we needed. When we arrived to pick up the vehicle, he made us feel welcome and special, even though we were buying a used vehicle (not a Mercedes). He took time to visit with us, show us around the dealership, and ensure we were comfortable during our wait. I would highly recommend doing business with this dealership, and Mr. Abbas. I would also like to give a shout out to his assistant, Becca. She was helpful and quick to respond. More
Other Employees Tagged: Becca
December 29, 2023
My recent experience with Avondale Mercedes in Grapevine was absolutely outstanding. The key was the superior service Basel Abbas provided throughout the purchase process. He explained every step of the veh was absolutely outstanding. The key was the superior service Basel Abbas provided throughout the purchase process. He explained every step of the vehicle purchase clearly, thoroughly, and patiently. And he delivered the kind of white glove service that made me feel as though I wasn’t simply another sale but a truly valued customer. I would highly recommend that you visit Mercedes Benz of Grapevine and ask for Basel if you should be in the market for a new luxury vehicle. More
June 23, 2023
Received prompt communication and service from all levels within the sales department. The team was friendly and knowledgeable about the product. within the sales department. The team was friendly and knowledgeable about the product. More
Other Employees Tagged: David Canales
May 30, 2023
The dealership is so friendly and helpful always. Especially our sales rep Basel Abbas was outstanding! He is knowledgeable, patient and courteous. Could not ask more from him. He made our experience Especially our sales rep Basel Abbas was outstanding! He is knowledgeable, patient and courteous. Could not ask more from him. He made our experience priceless! Thanks to your team!! More
April 25, 2023
Mr. Abbas was very polite and helpful. Great customer service experience. Will highly recommend him. service experience. Will highly recommend him. More
Other Employees Tagged: Chris Stanford
April 24, 2023
Basel Abbas from Mercedes-Benz of Grapevine goes above and beyond to provide excellent customer service. When I arrived at the dealership, I was greeted with a warm welcome from the front desk person and and beyond to provide excellent customer service. When I arrived at the dealership, I was greeted with a warm welcome from the front desk person and my salesperson Basel Abbas. I had to wait for a few days for my Mercedes GLC 300 4matic coupe to arrive at the dealership, but it was worth the wait. When I picked up my vehicle, Basel spent a great deal of time with me to show me how everything works. Basel has made follow-up calls to see how things are going as well as to let me know that my plates are in and gave me the option to pick it up or have it sent via Fedex. This is my first Mercedes and so far I am extremely happy with my purchase. More