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Barry Leake

Overview Reviews (100) Inventory (237)

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Barry Leake

Barry Leake | Page 7

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.8

100 Reviews

Overview Reviews (100) Inventory (237)

4.8

100 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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100 Reviews of Barry Leake

January 05, 2026

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Employee Rating

Our service advisor, Barry, took excellent care of us care. Our Honda Odyssey had a tricky issue and needed extra time to find the problem. Barry worked with the service team to make sure our car was care. Our Honda Odyssey had a tricky issue and needed extra time to find the problem. Barry worked with the service team to make sure our car was getting the attention it needed. More

by kshreeve

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 05, 2026 -

Lou Sobh Honda responded

Thank you for sharing your experience! We’re so glad Barry and our service team were able to give your Honda Odyssey the attention it needed. Your trust means a lot to us, and we look forward to assisting you again at Lou Sobh Honda!

January 02, 2026

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Employee Rating

Heavy wait time always. .. almost 3hrs!! Even after getting an appointment. Wish they prioritize appointments over walkins .. almost 3hrs!! Even after getting an appointment. Wish they prioritize appointments over walkins More

by mvenkat.salesforce

Verified Customer

Recommend Dealer

Other Employees Tagged: Barry Leake

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Jan 08, 2026 -

Lou Sobh Honda responded

We’re very sorry for the long wait times you’ve experienced, even with an appointment. We understand how frustrating this can be and appreciate your feedback. We’ll review our scheduling process to ensure appointments are prioritized over walk-ins. Please feel free to reach out to Reza Moshiri at Reza@lousobhhonda.com or 770-813-1995 so we can assist you further.

December 31, 2025

Dealership Rating

Employee Rating

Clean, professional looking facility. Employees are engaging and easy to work with. Love the freshly ground coffee/expresso maker Employees are engaging and easy to work with. Love the freshly ground coffee/expresso maker More

by mymcculley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Barry Leake

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Dec 31, 2025 -

Lou Sobh Honda responded

Thank you so much for your positive review, we much appreciate the feedback!

December 30, 2025

Dealership Rating

Employee Rating

The process was painless and the team made everything very easy. The waiting area was clean. very easy. The waiting area was clean. More

by BradBlalock10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry Leake

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Dec 31, 2025 -

Lou Sobh Honda responded

Thank you for the positive feedback!

December 16, 2025

Dealership Rating

Employee Rating

Getting an appointment was easy and had convenient times. Everyone was extremely helpful and friendly. Everyone was extremely helpful and friendly. More

by losinginterest

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Barry Leake

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Jan 05, 2026 -

Lou Sobh Honda responded

Thank you for your feedback! We’re glad scheduling was easy and that our team provided a helpful and friendly experience. We appreciate your trust and look forward to serving you again at Lou Sobh Honda!

December 11, 2025

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Employee Rating

Good, quick, efficient The experience I had at the dealership was quick and efficient. Would go back for sure dealership was quick and efficient. Would go back for sure More

by 82dawgs

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Barry Leake

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Dec 15, 2025 -

Lou Sobh Honda responded

Thank you for your 5 star review! We look forward to seeing you again!

December 11, 2025

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Employee Rating

Lou Sobh has always done incredible work while servicing my car. My service advisor, Barry Leake, kept me informed when several issues were encountered. my car. My service advisor, Barry Leake, kept me informed when several issues were encountered. More

by jal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 11, 2025 -

Lou Sobh Honda responded

Thank you Jal for your 5 star review! We are proud to have Barry on our team!

December 10, 2025

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Employee Rating

I received invalid inspection check on the rear brakes - TWICE! Coming tomorrow 10 AM for a meeting with the Service Mgr. TWICE! Coming tomorrow 10 AM for a meeting with the Service Mgr. More

by Paul.f.goldstein

Verified Customer

Recommend Dealer

Other Employees Tagged: Barry Leake

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Dec 11, 2025 -

Lou Sobh Honda responded

Hello Paul, we apologize that we've made some mistakes, we truly hope you were able to get some resolution at your meeting with Heather. If there are any unfinished issues we can help with , please do not hesitate to reach out to our General Manager Reza Moshiri reza@lousobhhonda.com, (678) 679-7279

Dec 11, 2025 -

Paul.f.goldstein responded

Yes, Heather and the team including my service writer Barry were very helpful and when i left the shop this morning my faith in your service credentials had been restored. Thank you for correcting the mistakes, Paul G Japer, GA

December 01, 2025

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Employee Rating

I was expecting an immediate attention and a better welcome. Not bad. I had to wait for around 10 min to be attended. welcome. Not bad. I had to wait for around 10 min to be attended. More

by shinuthomas777

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Barry Leake

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Dec 02, 2025 -

Lou Sobh Honda responded

We apologize for the wait , and promise to do better before your next visit in order to reach 5 star customer service! We appreciate your feedback!

November 30, 2025

Dealership Rating

Employee Rating

Mr Leake is very professional and friendly. I always look forward to contact him as a service advisor. He explains everything clearly. I always look forward to contact him as a service advisor. He explains everything clearly. More

by wright

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Barry Leake

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Dec 02, 2025 -

Lou Sobh Honda responded

Thank you for your 5 star feedback! We are proud to have Barry on our team here!

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