Barry DeHaas

Definitely will never be going back to use the service department. The lack of customer service is pathetic but they don’t mind charging you for stuff you didn’t ask for. Employees aren’t knowledgeable bu department. The lack of customer service is pathetic but they don’t mind charging you for stuff you didn’t ask for. Employees aren’t knowledgeable but would rather lie just to get you on your way. Employees don’t seem to know where a manager is, so they rather lie and say they don’t have one. It’s ridiculous More

by WILL13FRANCO Verified Customer Verified Customer

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Best service manager I’ve ever had the pleasure of dealing with. Always making my service experience perfect! dealing with. Always making my service experience perfect! More

by lisarenea Verified Customer Verified Customer

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I had to bring my Tahoe in for regular maintenance and while I was there I was told a recall needed to be serviced also and I had called customer service previously twice about the recall and was told the while I was there I was told a recall needed to be serviced also and I had called customer service previously twice about the recall and was told the part was back ordered and both times my name and number was taken and I was told I would be called to set up an appointment to have the recall serviced once the part was in and I never received a call back from anyone about this matter, Marvin Gonzalez went above and beyond to make sure my services were met including the recall and taken care of, considering I live almost two hrs away he got me a loaner car and I was able to return the next morning and pick up my Tahoe, sadly the cost of an automobile and other products just continue to rise and as a consumer from my experience customer service continues to go down and my belief is that retail businesses give some time to focus more on training their employees to bring back the importance of customer service for all consumers and Marvin is a great example of great customer service! More

by TBICE09 Verified Customer Verified Customer

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Appointment was on time, staff were friendly and helpful, everything was quick and great, spoke with Barry DeHaas the service manager and he was on top of things and answered a few of my questions. I would r everything was quick and great, spoke with Barry DeHaas the service manager and he was on top of things and answered a few of my questions. I would recommend David Stanley to anyone. More

by Fixturescott Verified Customer Verified Customer

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This service department is great! I came in for two new tires. They had my tires mount and balanced in no time! Super friendly and super helpful too! I came in for two new tires. They had my tires mount and balanced in no time! Super friendly and super helpful too! More

by SAVREYNOLDS18 Verified Customer Verified Customer

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I have been to several Service Departments to have my vehicles maintained. David Stanley has the best Service Department bar none. I wouldn’t go anywhere else. Facility is clean. Staff is very nice and i vehicles maintained. David Stanley has the best Service Department bar none. I wouldn’t go anywhere else. Facility is clean. Staff is very nice and informative. I have met the Service Manager. Super nice guy. Again, won’t go anywhere else. More

by Bruce Cox Verified Customer Verified Customer

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The service staff was friendly, fast, and efficient; when, I brought my truck in for maintenance. when, I brought my truck in for maintenance. More

by rhonda15 Verified Customer Verified Customer

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Great experance sales person knowledgeable about the product lots of trucks in stock finance person was great product lots of trucks in stock finance person was great More

by TASKEYRICK Verified Customer Verified Customer

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Do not purchase a car here. They will sell you these amazing "loyalty programs" like Tires or Engines for life. They then will make the hoops you must jump through impossible so They will sell you these amazing "loyalty programs" like Tires or Engines for life. They then will make the hoops you must jump through impossible so that you can't actually use these "loyalty programs, that you pay for. The "loyalty" is an ironic and hypocritical phrase to this Brand dealership. 1. They refused to change the tires to new ones when it was time 2. They then allow the time to expire on the program 3. “Sorry someone else absorbed this contract” they will give you contradictory answers. “As long as you had it serviced here,” and then “oh we don’t honor that here” What a joke. Go somewhere, anywhere else. Shady, dishonest, lies. More

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They always get me in and out for my oil change! They are super nice and communicate real well! They are super nice and communicate real well! More

by hhinkle17 Verified Customer Verified Customer

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