Barbara Monick

I had been contemplating buying an x3 for a while and had looked at a few at other dealers but never made the move. Barbara and Darien BMW was recommended to me and I felt comfortable at the dealership. .Ba looked at a few at other dealers but never made the move. Barbara and Darien BMW was recommended to me and I felt comfortable at the dealership. .Barbara was extremely accommodating and explained the options on the car to my satisfaction. Since I had not purchased a car in some time there were numerous options I was not familiar with. The car was ready for me when promised and the purchase went very smoothly. I am very pleased with my purchase and recommend Barbara and Darien BMW highly. More

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Excellent dealership. If customer wants to negotiate, even the most experienced salesperson appears to have minimum latitude, only the sales manager appears to be able to If customer wants to negotiate, even the most experienced salesperson appears to have minimum latitude, only the sales manager appears to be able to really negotiate. Service department is thorough, but the telephone system is difficult and Bill Skornanek, a “director of Service & Parts”, is not customer friendly. In early July, I made a service appointment for July 9 and was offered “valet” service (meaning car pick up and delivery). On July 6, the “valet” service would not be available. I agreed instead to drop off the car on July 8 and was promised that somebody would drive me home. When I arrived on July 8, maybe a few minutes past 6pm, Skorvanek said that neither he nor his two employees who were chatting with me could drive me home even though I live a 3 minutes drive from the dealership. I think skorvanek should be fired. More

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Barbara and Ardit made this one of the easiest and professional car buying experience! Would definitely recommend them along with the dealership. professional car buying experience! Would definitely recommend them along with the dealership. More

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I’m on my fifth BMW, almost always serviced at BMW of Darien for their superior service staffs. I trust what the service staff recommends without fear of paying for unnecessary work. They are always hap Darien for their superior service staffs. I trust what the service staff recommends without fear of paying for unnecessary work. They are always happy to answer my questions or figure out how to program information on the car computer for me. More

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Great service at this dealership. Good supply of loaner Vehicles. Problems fixed right the first time. Good supply of loaner Vehicles. Problems fixed right the first time. More

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Great experience. Easy to drop off, coordinate a loaner, and get the car back in great shape Easy to drop off, coordinate a loaner, and get the car back in great shape More

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Thank you for everything the service was great will see you guys again for my next service you guys again for my next service More

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This was the 3rd BMW dealership we visited. We were referred to Barbara. It was the professionalism and excellent customer service given by Barbara that enhanced our experience which led to a We were referred to Barbara. It was the professionalism and excellent customer service given by Barbara that enhanced our experience which led to a purchase . More

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Overall excellent from sales to finance dept. Anthony Matinez and Barbara Monick was second to none. Professional knowledgeable. My third car with them will never go to another Dealer they are the Anthony Matinez and Barbara Monick was second to none. Professional knowledgeable. My third car with them will never go to another Dealer they are the best. More

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Superb service from start to finish. Drop off, pick up, video of under carriage status, loaner availability, communication with specialist. Very professional and high quality. Drop off, pick up, video of under carriage status, loaner availability, communication with specialist. Very professional and high quality. More

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