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Bal Suman
Bal Suman at Clay Cooley Nissan
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Bal Suman

Sales

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.4
9 Reviews
4.4

9 Reviews

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9 Reviews of Bal Suman

December 31, 2024

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Employee Rating

Sean was very helpful . He was able to find a perfect car for my budget More

by Sirene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 01, 2025

Clay Cooley Nissan responded

Hello Sirene, Thank you for your positive feedback! We're thrilled to hear that Sean was very helpful in finding the perfect car for your budget. Our team strives to provide exceptional service, and it's wonderful to know that we met your expectations. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 26, 2024

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Employee Rating

Great customer service. Over all very helpful in both negotiations and financing. It’s a great dealership. More

by ABRILD0536
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Rushing

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Dec 28, 2024

Clay Cooley Nissan responded

Hello Abrild0536, Thank you for your positive feedback! We are thrilled to hear that you found our customer service helpful in both negotiations and financing. Our team strives to create a great dealership experience, and your satisfaction is our top priority. We appreciate your support and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 24, 2024

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We were told by your finance department that if we paid off the loan we would not be charged interest, and I just received the information from the finance company today and we have been paying interest fo More

by PAUL.KELLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Hensley

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Dec 25, 2024

Clay Cooley Nissan responded

Hello Paul.kelly, We genuinely apologize for the confusion regarding your loan payoff and the interest charges. It’s never our intention to mislead our customers, and we understand how frustrating this situation can be. We appreciate your willingness to work with us, and we take your feedback seriously as it helps us improve our processes. Please reach out to our finance department directly so we can resolve this issue for you and restore your trust in our dealership. Clay Cooley Nissan

December 24, 2024

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I've never experienced an easier and quicker process than Clay Cooley's. Leo and Sean were the best! More

by Demarcus Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leonardo Barbosa

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Dec 25, 2024

Clay Cooley Nissan responded

Hello Demarcus Wilson, Thank you for your kind words! We're thrilled to hear that you found the process at Clay Cooley to be easy and quick. Leo and Sean are indeed valuable members of our team, and we appreciate you highlighting their exceptional service. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 16, 2024

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Employee Rating

Sean was very helpful . Got me lower payment in a brand new car. Great job More

by Kaykirby70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 19, 2024

Clay Cooley Nissan responded

Hello Kaykirby70, Thank you for sharing your experience! It sounds like Sean really went above and beyond to ensure you got a great deal on your new car. Lowering your payment is no small feat, and it's wonderful to hear that you received such excellent service. Enjoy your new ride! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 15, 2024

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Employee Rating

This is my 2 nd car to purchase m. Justin has helped each time and is the best!! More

by DIZZYMOM6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Whitaker, Justin Lines

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Oct 18, 2024

Clay Cooley Nissan responded

Hello Dizzymom6, Thank you so much for your positive comments about Justin here at Clay Cooley Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day! Clay Cooley Nissan

June 21, 2024

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Employee Rating

Sean was great he helped me and my mom get into brand new cars!! Thank Sean!! More

by amanda.buckley51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Bal

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Jun 22, 2024

Clay Cooley Nissan responded

Hello Amanda.buckley51, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Sean could meet your expectations! Congratulations from all of us here at Clay Cooley Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 19, 2024

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Employee Rating

I had a great experience working with Suman. He was patient with me and made sure I had all the information I needed to make a decision I felt good about regarding the vehicle I purchased. I wil More

by jwaddell512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Lines

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May 21, 2024

Clay Cooley Nissan responded

Hello Jwaddell512, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Thank you for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan

May 19, 2024

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Employee Rating

Suman did a fantastic job at taking me through the process of getting my first car ever! There isn’t anything I wouldn’t want to change about the process. He was a very welcoming and kind gentleman wh More

by alliegwaddell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Lines

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May 21, 2024

Clay Cooley Nissan responded

Hello Alliegwaddell, We are so happy to read such a great review about Suman here at Clay Cooley Nissan! Your satisfaction is our top priority! We sincerely thank you for the positive review, and look forward to seeing you again soon! We can't wait to see you again, have a great day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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